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08-Nov-2009, 05:46 PM
#1 |
| Purple (not Blue) Screen of Death and Now I Have Pop-Ups for "Personal Guard 2009" All I was doing was looking for sample letters of recommendation on About.com and then my screen went purple. Just like a "Blue Screen of Death", but all purple with no text. After a restart, I started getting random popups. I have Symantec AntiVirus but I guess it got through. Please help. HJT log below: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:49:23 PM, on 11/8/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16915) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe C:\WINDOWS\Explorer.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\igfxsrvc.exe C:\WINDOWS\system32\WLTRAY.exe C:\WINDOWS\stsystra.exe C:\Program Files\Dell\QuickSet\quickset.exe C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\HP\HP Software Update\HPWuSchd2.exe C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe C:\Program Files\Symantec AntiVirus\SavRoam.exe C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe C:\WINDOWS\system32\taskswitch.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\Program Files\NetWaiting\netWaiting.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe c:\program files\common files\installshield\updateservice\isuspm.exe C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local;*.local O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [MaxtorOneTouch] C:\Program Files\Maxtor\OneTouch\utils\Onetouch.exe O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe" O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [bumatuwim] Rundll32.exe "c:\windows\system32\yozuyosa.dll",a O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Drew\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\WINDOWS\system32\shdocvw.dll O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab O16 - DPF: {B3E32D88-8E7F-468F-B0E2-3A300FD4A82C} (Enlite 2.x Simulation Engine Installer) - http://myitlab.pearsoned.com/Pegasus...es/ax/stub.cab O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: UmxSbxExw.dll bedihidu.dll c:\windows\system32\yozuyosa.dll O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O21 - SSODL: SysNet - {22015F69-C639-4941-A145-0A7B0A77681B} - C:\Documents and Settings\All Users\Microsoft AData\sysnet.dll (file missing) O21 - SSODL: junedupad - {9aecc2f4-3dd7-45a4-8455-93ec0e183aaa} - c:\windows\system32\yozuyosa.dll O22 - SharedTaskScheduler: kupuhivus - {9aecc2f4-3dd7-45a4-8455-93ec0e183aaa} - c:\windows\system32\yozuyosa.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe O23 - Service: OpenCASE Media Agent - ExtendMedia Inc. - C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE O24 - Desktop Component 0: (no name) - http://img395.imageshack.us/img395/3...oolwave9as.jpg O24 - Desktop Component 1: (no name) - file:///C:/DOCUME~1/Drew/LOCALS~1/Temp/msohtmlclip1/01/clip_image002.jpg -- End of file - 14322 bytes |
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11-Nov-2009, 01:28 AM
#2 |
| bump? |
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12-Nov-2009, 01:35 AM
#3 |
| bump? |
|
12-Nov-2009, 03:46 AM
#4 |
| Hello there Welcome to the Tech Support Guy forums.My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me. Please note the following:
Step 1 Download OTS to your Desktop
Code: %SYSTEMDRIVE%\eventlog.dll /s /md5 %SYSTEMDRIVE%\scecli.dll /s /md5 %SYSTEMDRIVE%\netlogon.dll /s /md5 %SYSTEMDRIVE%\cngaudit.dll /s /md5 %SYSTEMDRIVE%\sceclt.dll /s /md5 %SYSTEMDRIVE%\ntelogon.dll /s /md5 %SYSTEMDRIVE%\logevent.dll /s /md5 %SYSTEMDRIVE%\iaStor.sys /s /md5 %SYSTEMDRIVE%\nvstor.sys /s /md5 %SYSTEMDRIVE%\atapi.sys /s /md5 %SYSTEMDRIVE%\IdeChnDr.sys /s /md5 %SYSTEMDRIVE%\viasraid.sys /s /md5 %SYSTEMDRIVE%\AGP440.sys /s /md5 %SYSTEMDRIVE%\vaxscsi.sys /s /md5
Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button To ensure that I get all the information this log will need to be attached. If it is too large to attach then upload it to Dropio and post the sharing link/url (The Drop's URL will be similar to : http:://drop.io/daerk) Step 2 Download SysProt Antirootkit from the link below (you will find it at the bottom of the page under attachments, or you can get it from one of the mirrors). http://sites.google.com/site/sysprotantirootkit/ Unzip it into a folder on your desktop. Start the Sysprot.exe program.
__________________ Please post the final results, good or bad. Let me know if you won't be responding any longer. Please don't send me requests for help. Use the forums instead. |
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12-Nov-2009, 07:26 PM
#5 |
| Thank you! ![]() Here is the Drop.io link for the OST log: http://drop.io/plyqivl And below is the SysProt log: SysProt AntiRootkit v1.0.1.0 by swatkat *************************************************************************** *************** *************************************************************************** *************** No Hidden Processes found *************************************************************************** *************** *************************************************************************** *************** Kernel Modules: Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys Service Name: --- Module Base: A9DC5000 Module End: A9DDD000 Hidden: Yes Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS Service Name: --- Module Base: F8A0A000 Module End: F8A0C000 Hidden: Yes *************************************************************************** *************** *************************************************************************** *************** SSDT: Function Name: ZwAlertResumeThread Address: 826F8F28 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwAlertThread Address: 826F8008 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwAllocateVirtualMemory Address: 826F9B28 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwConnectPort Address: 82713B80 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwCreateKey Address: A9C7C6EA Driver Base: A9C72000 Driver End: A9C85000 Driver Name: \SystemRoot\System32\DRIVERS\KmxSbx.sys Function Name: ZwCreateMutant Address: 826F8C88 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwCreateSection Address: AA197FD2 Driver Base: AA18E000 Driver End: AA1A1000 Driver Name: \SystemRoot\System32\DRIVERS\kmxagent.sys Function Name: ZwCreateSymbolicLinkObject Address: A9C7D40B Driver Base: A9C72000 Driver End: A9C85000 Driver Name: \SystemRoot\System32\DRIVERS\KmxSbx.sys Function Name: ZwCreateThread Address: 826FA148 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwDeleteValueKey Address: AA3C2350 Driver Base: AA3AE000 Driver End: AA3D0000 Driver Name: \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS Function Name: ZwFreeVirtualMemory Address: 826F9838 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwImpersonateAnonymousToken Address: 826F8D68 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwImpersonateThread Address: 826F8E48 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwMakeTemporaryObject Address: A9C7D75C Driver Base: A9C72000 Driver End: A9C85000 Driver Name: \SystemRoot\System32\DRIVERS\KmxSbx.sys Function Name: ZwMapViewOfSection Address: 827019E0 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwOpenEvent Address: 826F8BA8 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwOpenKey Address: A9C7C64E Driver Base: A9C72000 Driver End: A9C85000 Driver Name: \SystemRoot\System32\DRIVERS\KmxSbx.sys Function Name: ZwOpenProcessToken Address: 826F9BF8 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwOpenSection Address: A9C7D130 Driver Base: A9C72000 Driver End: A9C85000 Driver Name: \SystemRoot\System32\DRIVERS\KmxSbx.sys Function Name: ZwOpenThreadToken Address: 826F94F0 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwQueryValueKey Address: 826F8AB8 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwResumeThread Address: 827104F0 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwSetContextThread Address: 826F9410 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwSetInformationProcess Address: 826F95D0 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwSetInformationThread Address: 826F9330 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwSetSystemInformation Address: A9C7D538 Driver Base: A9C72000 Driver End: A9C85000 Driver Name: \SystemRoot\System32\DRIVERS\KmxSbx.sys Function Name: ZwSetValueKey Address: AA3C2580 Driver Base: AA3AE000 Driver End: AA3D0000 Driver Name: \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS Function Name: ZwSuspendProcess Address: 826F89D8 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwSuspendThread Address: 826F9170 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwTerminateProcess Address: 826FA218 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwTerminateThread Address: 826F9250 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwUnmapViewOfSection Address: 826F96B0 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ Function Name: ZwWriteVirtualMemory Address: 826F9918 Driver Base: 0 Driver End: 0 Driver Name: _unknown_ *************************************************************************** *************** *************************************************************************** *************** No Kernel Hooks found *************************************************************************** *************** *************************************************************************** *************** IRP Hooks: Hooked Module: C:\WINDOWS\System32\Drivers\Modem.SYS Hooked IRP: IRP_MJ_WRITE Jump To: AA169040 Hooking Module: C:\WINDOWS\System32\DRIVERS\kmxfw.sys Hooked Module: C:\WINDOWS\system32\DRIVERS\tcpip.sys Hooked IRP: IRP_MJ_CREATE Jump To: AA169990 Hooking Module: C:\WINDOWS\System32\DRIVERS\kmxfw.sys Hooked Module: C:\WINDOWS\system32\DRIVERS\tcpip.sys Hooked IRP: IRP_MJ_CLOSE Jump To: AA169AF0 Hooking Module: C:\WINDOWS\System32\DRIVERS\kmxfw.sys Hooked Module: C:\WINDOWS\system32\DRIVERS\tcpip.sys Hooked IRP: IRP_MJ_DEVICE_CONTROL Jump To: AA16A5B0 Hooking Module: C:\WINDOWS\System32\DRIVERS\kmxfw.sys Hooked Module: C:\WINDOWS\system32\DRIVERS\tcpip.sys Hooked IRP: IRP_MJ_INTERNAL_DEVICE_CONTROL Jump To: AA16A570 Hooking Module: C:\WINDOWS\System32\DRIVERS\kmxfw.sys Hooked Module: C:\WINDOWS\system32\DRIVERS\tcpip.sys Hooked IRP: IRP_MJ_CLEANUP Jump To: AA169B50 Hooking Module: C:\WINDOWS\System32\DRIVERS\kmxfw.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_CREATE Jump To: A9511480 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_CLOSE Jump To: A9511EC0 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_READ Jump To: A9512150 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_WRITE Jump To: A9511F20 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_DEVICE_CONTROL Jump To: A95121A0 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_INTERNAL_DEVICE_CONTROL Jump To: A95114C0 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys Hooked Module: C:\WINDOWS\System32\drivers\afd.sys Hooked IRP: IRP_MJ_CLEANUP Jump To: A9511EF0 Hooking Module: C:\WINDOWS\System32\DRIVERS\KmxCF.sys *************************************************************************** *************** *************************************************************************** *************** Ports: Local Address: ANDREW.MSHOME.NET:4468 Remote Address: 74.125.15.83:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4466 Remote Address: LAX04S01-IN-F137.1E100.NET:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4465 Remote Address: PX-IN-F139.1E100.NET:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4464 Remote Address: LAX04S01-IN-F103.1E100.NET:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4463 Remote Address: LAX04S01-IN-F103.1E100.NET:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4462 Remote Address: NUQ04S01-IN-F113.1E100.NET:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4453 Remote Address: LAX04S01-IN-F100.1E100.NET:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW.MSHOME.NET:4419 Remote Address: EC2-75-101-137-43.COMPUTE-1.AMAZONAWS.COM:HTTP Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: CLOSE_WAIT Local Address: ANDREW.MSHOME.NET:NETBIOS-SSN Remote Address: 0.0.0.0:0 Type: TCP Process: System State: LISTENING Local Address: ANDREW:27015 Remote Address: LOCALHOST:1061 Type: TCP Process: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe State: ESTABLISHED Local Address: ANDREW:27015 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe State: LISTENING Local Address: ANDREW:8999 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\OpenCase\OpenCASE Media Agent\MediaAgent.exe State: LISTENING Local Address: ANDREW:5354 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\Bonjour\mDNSResponder.exe State: LISTENING Local Address: ANDREW:5152 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\Java\jre6\bin\jqs.exe State: LISTENING Local Address: ANDREW:4306 Remote Address: LOCALHOST:4305 Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW:4305 Remote Address: LOCALHOST:4306 Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW:4303 Remote Address: LOCALHOST:4302 Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW:4302 Remote Address: LOCALHOST:4303 Type: TCP Process: C:\Program Files\Mozilla Firefox\firefox.exe State: ESTABLISHED Local Address: ANDREW:1061 Remote Address: LOCALHOST:27015 Type: TCP Process: C:\Program Files\iTunes\iTunesHelper.exe State: ESTABLISHED Local Address: ANDREW:1060 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\Common Files\Symantec Shared\ccApp.exe State: LISTENING Local Address: ANDREW:1027 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\WINDOWS\system32\alg.exe State: LISTENING Local Address: ANDREW.SSG5-SERIAL:NETBIOS-SSN Remote Address: 0.0.0.0:0 Type: TCP Process: System State: LISTENING Local Address: ANDREW:37935 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe State: LISTENING Local Address: ANDREW:2967 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\Program Files\Symantec AntiVirus\Rtvscan.exe State: LISTENING Local Address: ANDREW:2869 Remote Address: 0.0.0.0:0 Type: TCP Process: C:\WINDOWS\system32\svchost.exe State: LISTENING Local Address: ANDREW:MICROSOFT-DS Remote Address: 0.0.0.0:0 Type: TCP Process: System State: LISTENING Local Address: ANDREW:EPMAP Remote Address: 0.0.0.0:0 Type: TCP Process: C:\WINDOWS\system32\svchost.exe State: LISTENING Local Address: ANDREW.MSHOME.NET:5353 Remote Address: NA Type: UDP Process: C:\Program Files\Bonjour\mDNSResponder.exe State: NA Local Address: ANDREW.MSHOME.NET:1900 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\svchost.exe State: NA Local Address: ANDREW.MSHOME.NET:138 Remote Address: NA Type: UDP Process: System State: NA Local Address: ANDREW.MSHOME.NET:NETBIOS-NS Remote Address: NA Type: UDP Process: System State: NA Local Address: ANDREW.MSHOME.NET OMAINRemote Address: NA Type: UDP Process: C:\WINDOWS\system32\svchost.exe State: NA Local Address: ANDREW:1900 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\svchost.exe State: NA Local Address: ANDREW:1030 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\svchost.exe State: NA Local Address: ANDREW.SSG5-SERIAL:5353 Remote Address: NA Type: UDP Process: C:\Program Files\Bonjour\mDNSResponder.exe State: NA Local Address: ANDREW.SSG5-SERIAL:1900 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\svchost.exe State: NA Local Address: ANDREW.SSG5-SERIAL:138 Remote Address: NA Type: UDP Process: System State: NA Local Address: ANDREW.SSG5-SERIAL:NETBIOS-NS Remote Address: NA Type: UDP Process: System State: NA Local Address: ANDREW:50490 Remote Address: NA Type: UDP Process: C:\Program Files\Bonjour\mDNSResponder.exe State: NA Local Address: ANDREW:4500 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\lsass.exe State: NA Local Address: ANDREW:1029 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\svchost.exe State: NA Local Address: ANDREW:1025 Remote Address: NA Type: UDP Process: C:\Program Files\Bonjour\mDNSResponder.exe State: NA Local Address: ANDREW:500 Remote Address: NA Type: UDP Process: C:\WINDOWS\system32\lsass.exe State: NA Local Address: ANDREW:MICROSOFT-DS Remote Address: NA Type: UDP Process: System State: NA *************************************************************************** *************** *************************************************************************** *************** Hidden files/folders: Object: C:\System Volume Information\MountPointManagerRemoteDatabase Status: Access denied Object: C:\System Volume Information\tracking.log Status: Access denied Object: C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F} Status: Access denied |
|
12-Nov-2009, 07:37 PM
#6 |
| It seems you beat it into submission before I got a chance at it haha. You are using two security suites: CA and Symantec . They are both very large programs and you generally don't want to have more than one program performing the same function. I cannot tell if you have CA to only function as a firewall and symantec to only function as an Antivirus though. If both of them have active Antivirus or firewall components at the same time it can cause conflicts or false positives and the best solution would be to uninstall one or the other. Let's do the following: STEP 1 Run OTS
Code: [Unregister Dlls]
[Registry - Safe List]
< BHO's [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
YN -> {02478D38-C3F9-4efb-9B51-7695ECA05670} [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer ToolBars [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar
YN -> "" [HKLM] -> Reg Error: Key error. []
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\] > -> HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\Software\Microsoft\Internet Explorer\Toolbar\
YN -> WebBrowser\\"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" [HKLM] -> Reg Error: Key error. [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_USERS\.DEFAULT\] > -> HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}" [HKLM] -> [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-18\] > -> HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}" [HKLM] -> [Reg Error: Key error.]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\] > -> HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{08B0E5C0-4FCB-11CF-AAA5-00401C608501}" [HKLM] -> [Reg Error: Value error.]
YN -> CmdMapping\\"{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}" [HKLM] -> [Reg Error: Key error.]
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
*AppInit_DLLs* -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls
YN -> bedihidu.dll ->
YY -> c:\windows\system32\yozuyosa.dll -> C:\WINDOWS\System32\yozuyosa.dll
< AppInit_DLLs [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
< SSODL [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad
YN -> "{22015F69-C639-4941-A145-0A7B0A77681B}" [HKLM] -> C:\Documents and Settings\All Users\Microsoft AData\sysnet.dll [SysNet]
< SharedTaskScheduler [HKEY_LOCAL_MACHINE] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler
YN -> "{9aecc2f4-3dd7-45a4-8455-93ec0e183aaa}" [HKLM] -> Reg Error: Key error. [kupuhivus]
[Files/Folders - Created Within 30 Days]
NY -> C:\Program Files\Personal Guard 2009 -> C:\Program Files\Personal Guard 2009
NY -> Microsoft AData -> C:\Documents and Settings\All Users\Microsoft AData
[Files/Folders - Modified Within 30 Days]
NY -> gehijaye -> C:\WINDOWS\System32\gehijaye
NY -> spoov.exe -> C:\WINDOWS\spoov.exe
NY -> certsystem.exe -> C:\WINDOWS\certsystem.exe
NY -> regred.exe -> C:\WINDOWS\regred.exe
NY -> usexplorer.exe -> C:\WINDOWS\usexplorer.exe
NY -> securits.com -> C:\WINDOWS\securits.com
NY -> microsoftdef.dll -> C:\WINDOWS\microsoftdef.dll
[Files - No Company Name]
NY -> spoov.exe -> C:\WINDOWS\spoov.exe
NY -> certsystem.exe -> C:\WINDOWS\certsystem.exe
NY -> regred.exe -> C:\WINDOWS\regred.exe
NY -> usexplorer.exe -> C:\WINDOWS\usexplorer.exe
NY -> securits.com -> C:\WINDOWS\securits.com
NY -> microsoftdef.dll -> C:\WINDOWS\microsoftdef.dll
NY -> guromome.dll -> C:\WINDOWS\System32\guromome.dll
[Empty Temp Folders]
[Reboot]
Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally. If it seems to get stuck, give it some time. It's probably still working. STEP 2 Run OTS again and click on the Quick Scan button at the top. Attach the results of this scan in your next reply.
__________________ Please post the final results, good or bad. Let me know if you won't be responding any longer. Please don't send me requests for help. Use the forums instead. |
|
15-Nov-2009, 06:50 PM
#7 |
| Hey, I guess my anti-virus did the job after all. haha. My subscription with CA expired a couple months back so now I use Symantec which my school gave me, but I could have sworn I removed CA and all of its components. How do I get rid of it completely? Here is the Drop.io link to the OTS quick scan log (after the fixes): http://drop.io/ds42jvs And these are the results from the fixes: All Processes Killed [Registry - Safe List] Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Brows er Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4efb-9B51-7695ECA05670}\ not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar\\ deleted successfully. Registry value HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found. Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully. Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{39FD89BF-D3F1-45b6-BB56-3582CCF489E1} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}\ not found. Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ not found. Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{39FD89BF-D3F1-45b6-BB56-3582CCF489E1} not found. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}\ not found. Registry value HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{08B0E5C0-4FCB-11CF-AAA5-00401C608501} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ not found. Registry value HKEY_USERS\S-1-5-21-536743712-2674405637-1277733739-1006\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{39FD89BF-D3F1-45b6-BB56-3582CCF489E1} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{39FD89BF-D3F1-45b6-BB56-3582CCF489E1}\ not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:bedihidu.dll deleted successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_Dlls:c:\windows\system32\yozuyosa.dll deleted successfully. File C:\WINDOWS\System32\yozuyosa.dll not found. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceOb jectDelayLoad\\SysNet deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{22015F69-C639-4941-A145-0A7B0A77681B}\ deleted successfully. Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Share dTaskScheduler\\{9aecc2f4-3dd7-45a4-8455-93ec0e183aaa} deleted successfully. Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9aecc2f4-3dd7-45a4-8455-93ec0e183aaa}\ not found. [Files/Folders - Created Within 30 Days] C:\Program Files\Personal Guard 2009\q folder moved successfully. C:\Program Files\Personal Guard 2009 folder moved successfully. C:\Documents and Settings\All Users\Microsoft AData folder moved successfully. [Files/Folders - Modified Within 30 Days] C:\WINDOWS\System32\gehijaye moved successfully. C:\WINDOWS\spoov.exe moved successfully. C:\WINDOWS\certsystem.exe moved successfully. C:\WINDOWS\regred.exe moved successfully. C:\WINDOWS\usexplorer.exe moved successfully. C:\WINDOWS\securits.com moved successfully. LoadLibrary failed for C:\WINDOWS\microsoftdef.dll C:\WINDOWS\microsoftdef.dll moved successfully. [Files - No Company Name] File C:\WINDOWS\spoov.exe not found! File C:\WINDOWS\certsystem.exe not found! File C:\WINDOWS\regred.exe not found! File C:\WINDOWS\usexplorer.exe not found! File C:\WINDOWS\securits.com not found! File C:\WINDOWS\microsoftdef.dll not found! DllUnregisterServer procedure not found in C:\WINDOWS\System32\guromome.dll C:\WINDOWS\System32\guromome.dll moved successfully. [Empty Temp Folders] User: All Users User: Default User ->Temporary Internet Files folder emptied: 67 bytes User: Drew ->Temp folder emptied: 755781 bytes ->Temporary Internet Files folder emptied: 11068436 bytes ->Java cache emptied: 54926062 bytes ->FireFox cache emptied: 47758228 bytes ->Apple Safari cache emptied: 0 bytes User: LocalService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 65670 bytes User: NetworkService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 499940 bytes User: Owner ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 19569 bytes %systemroot%\System32 .tmp files removed: 3613713 bytes Windows Temp folder emptied: 34650 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 23959580 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 2540051 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 138.51 mb < End of fix log > OTS by OldTimer - Version 3.1.5.0 fix logfile created on 11152009_143340 Files\Folders moved on Reboot... C:\WINDOWS\temp\Perflib_Perfdata_8c0.dat moved successfully. Registry entries deleted on Reboot... |
|
15-Nov-2009, 07:12 PM
#8 |
| The file you attached to dropio is the same log you pasted here. Please attach a new OTS Quick Scan here instead of uploading it to DropIo. To attach things here just click on the blue Reply button or on the Go Advanced button to then be able to click on the "Manage Attachments" button. Use that dialog to attach the results here instead. Before you run OTS's Quick Scan again though, please uninstall CA using one of the following tools: For CA 2007/2008 see HERE (there are other tools near the bottom of the page if you didn't have the whole suite ) For CA 2009 see HERE Restart the computer and run OTS again after doing that so that I can see that the CA components were removed.
__________________ Please post the final results, good or bad. Let me know if you won't be responding any longer. Please don't send me requests for help. Use the forums instead. |
|
19-Nov-2009, 03:27 AM
#9 |
| Lets see if this works |
|
19-Nov-2009, 04:33 AM
#10 |
| Looking much better ![]() STEP 1 Run OTS
Code: [Unregister Dlls] [Empty Temp Folders] [ClearAllRestorePoints] [Reboot]
Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally. If it seems to get stuck, give it some time. It's probably still working. STEP 2 Double Click mbam-setup.exe to install the application.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
__________________ Please post the final results, good or bad. Let me know if you won't be responding any longer. Please don't send me requests for help. Use the forums instead. |
|
24-Nov-2009, 10:06 PM
#11 |
| I apologize for my lateness. I was traveling but now I'm back to my computer. I apreciate your help thus far. Thank you. Below is the OTS log followed by the MBAM log: All Processes Killed [Empty Temp Folders] User: All Users User: Default User ->Temporary Internet Files folder emptied: 0 bytes User: Drew ->Temp folder emptied: 1014055 bytes ->Temporary Internet Files folder emptied: 739153 bytes ->Java cache emptied: 13689353 bytes ->FireFox cache emptied: 97789967 bytes ->Apple Safari cache emptied: 0 bytes User: LocalService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 33220 bytes User: NetworkService ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes User: Owner ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes Windows Temp folder emptied: 33432 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes RecycleBin emptied: 0 bytes Total Files Cleaned = 108.05 mb Restorepoints cleared and new one set! < End of fix log > OTS by OldTimer - Version 3.1.5.0 fix logfile created on 11232009_235709 Files\Folders moved on Reboot... Registry entries deleted on Reboot... Malwarebytes' Anti-Malware 1.41 Database version: 3225 Windows 5.1.2600 Service Pack 3 11/24/2009 7:09:48 PM mbam-log-2009-11-24 (19-09-48).txt Scan type: Full Scan (C:\|) Objects scanned: 174784 Time elapsed: 1 hour(s), 1 minute(s), 40 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 1 Registry Values Infected: 0 Registry Data Items Infected: 1 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Personal Guard 2009 (Rogue.PersonalGuard2009) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully. Folders Infected: (No malicious items detected) Files Infected: C:\_OTS\MovedFiles\11152009_143340\C_WINDOWS\System32\guromome.dll (Trojan.Vundo) -> Quarantined and deleted successfully. |
|
25-Nov-2009, 02:14 AM
#12 |
| Excellent. Let's run a full scan of your system to be sure you're clean. This will take a while but it's worth it. It can often find things all other scans will miss. STEP 1 Before we do, I need you to update Internet Explorer to IE8. Even if you don't use it, we need to have it updated as its components are deeply connected with Windows itself. Please go here to download the installer: http://www.microsoft.com/windows/internet-explorer/ STEP 2 The online scanner uses Java, so I will need you to download and install the latest version for that. Please go here to download the installer: http://java.com/en/download/index.jsp Reboot your machine when that's done. STEP 3 Using Internet Explorer or Firefox, visit Kaspersky Online Scanner 1. Click Accept, when prompted to download and install the program files and database of malware definitions. 2. To optimize scanning time and produce a more sensible report for review:
3. Click Run at the Security prompt. The program will then begin downloading and installing and will also update the database. Please be patient as this can take quite a long time to download.
__________________ Please post the final results, good or bad. Let me know if you won't be responding any longer. Please don't send me requests for help. Use the forums instead. |
|
25-Nov-2009, 11:08 PM
#13 |
| Here are the scan results. And Happy (early) Thanksgiving ![]() -------------------------------------------------------------------------------- KASPERSKY ONLINE SCANNER 7.0: scan report Wednesday, November 25, 2009 Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600) Kaspersky Online Scanner version: 7.0.26.13 Last database update: Wednesday, November 25, 2009 22:15:47 Records in database: 3291079 -------------------------------------------------------------------------------- Scan settings: scan using the following database: extended Scan archives: yes Scan e-mail databases: yes Scan area - My Computer: C:\ D:\ Scan statistics: Objects scanned: 75479 Threats found: 2 Infected objects found: 15 Suspicious objects found: 0 Scan duration: 03:03:57 File name / Threat / Threats count C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0BD00000.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0000.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0001\4EFFA245.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0002\4EFFA291.VBN Infected: Trojan.Win32.Vilsel.lou 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0003\4EFFA2CA.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0004\4EFFA2DC.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0005\4EFD1CC5.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0006\4EFD3560.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0007\4EFD5182.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0008\4EFD6DA1.VBN Infected: Trojan.Win32.Vilsel.lou 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C0009\4EFD8CB0.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C000A\4EFDA623.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C000B\4EFDC20A.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C000C\4EFDDE11.VBN Infected: Packed.Win32.TDSS.aa 1 C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0C5C000D\4EFDFA30.VBN Infected: Packed.Win32.TDSS.aa 1 Selected area has been scanned. |
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26-Nov-2009, 02:38 PM
#15 |
| Running great. Thank you for all your help! Happy Holidays! |

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