My Toolbars are not searching

miniadidas08 · 11-Nov-2009, 09:59 PM #1

I recently had a hijacking virus etc. on my computer i scanned and removed it with Norton 360 and doubled checked using IObit Security 360 and SpySubtract. I thought I removed it, but my internet explorer is still running slow. Also before/after I scanned with Norton (this went on for about 3 weeks) my toolbars worked! (I love that google

)Now suddenly after using the IObit Security for like the 3rd time my toolbars are not searching

, everytime I enter a search it says "Internat Explorer Cannot Display This Page". So I deleted the toolbars I was not using and redownloaded the google toolbar and is still delivering that message. But my main searchbar (like the one on my homepage) still continues to search and work properly.

CJS23 · 11-Nov-2009, 10:08 PM #2

Personally, I would repost this in the Malware Forums as all the Malware may not have yet been successfully removed.

You will assisted there!

Phantom010 · 11-Nov-2009, 11:25 PM #3

Please click here to download and install the HijackThis installer.

Run it and select Do a system scan and save a logfile.

The log will be saved in Notepad. Copy and paste the log in your next post.

Do not fix anything

miniadidas08 · 14-Nov-2009, 10:49 PM #4

This is my logfile from HiJackThis installer
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:46:05 PM, on 11/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\system32\HPZipm12.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCMTR.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\IObit\IObit Security 360\is360.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 64.86.17.32 google.ae
O1 - Hosts: 64.86.17.32 google.as
O1 - Hosts: 64.86.17.32 google.at
O1 - Hosts: 64.86.17.32 google.az
O1 - Hosts: 64.86.17.32 google.ba
O1 - Hosts: 64.86.17.32 google.be
O1 - Hosts: 64.86.17.32 google.bg
O1 - Hosts: 64.86.17.32 google.bs
O1 - Hosts: 64.86.17.32 google.ca
O1 - Hosts: 64.86.17.32 google.cd
O1 - Hosts: 64.86.17.32 google.com.gh
O1 - Hosts: 64.86.17.32 google.com.hk
O1 - Hosts: 64.86.17.32 google.com.jm
O1 - Hosts: 64.86.17.32 google.com.mx
O1 - Hosts: 64.86.17.32 google.com.my
O1 - Hosts: 64.86.17.32 google.com.na
O1 - Hosts: 64.86.17.32 google.com.nf
O1 - Hosts: 64.86.17.32 google.com.ng
O1 - Hosts: 64.86.17.32 google.ch
O1 - Hosts: 64.86.17.32 google.com.np
O1 - Hosts: 64.86.17.32 google.com.pr
O1 - Hosts: 64.86.17.32 google.com.qa
O1 - Hosts: 64.86.17.32 google.com.sg
O1 - Hosts: 64.86.17.32 google.com.tj
O1 - Hosts: 64.86.17.32 google.com.tw
O1 - Hosts: 64.86.17.32 google.dj
O1 - Hosts: 64.86.17.32 google.de
O1 - Hosts: 64.86.17.32 google.dk
O1 - Hosts: 64.86.17.32 google.dm
O1 - Hosts: 64.86.17.32 google.ee
O1 - Hosts: 64.86.17.32 google.fi
O1 - Hosts: 64.86.17.32 google.fm
O1 - Hosts: 64.86.17.32 google.fr
O1 - Hosts: 64.86.17.32 google.ge
O1 - Hosts: 64.86.17.32 google.gg
O1 - Hosts: 64.86.17.32 google.gm
O1 - Hosts: 64.86.17.32 google.gr
O1 - Hosts: 64.86.17.32 google.ht
O1 - Hosts: 64.86.17.32 google.ie
O1 - Hosts: 64.86.17.32 google.im
O1 - Hosts: 64.86.17.32 google.in
O1 - Hosts: 64.86.17.32 google.it
O1 - Hosts: 64.86.17.32 google.ki
O1 - Hosts: 64.86.17.32 google.la
O1 - Hosts: 64.86.17.32 google.li
O1 - Hosts: 64.86.17.32 google.lv
O1 - Hosts: 64.86.17.32 google.ma
O1 - Hosts: 64.86.17.32 google.ms
O1 - Hosts: 64.86.17.32 google.mu
O1 - Hosts: 64.86.17.32 google.mw
O1 - Hosts: 64.86.17.32 google.nl
O1 - Hosts: 64.86.17.32 google.no
O1 - Hosts: 64.86.17.32 google.nr
O1 - Hosts: 64.86.17.32 google.nu
O1 - Hosts: 64.86.17.32 google.pl
O1 - Hosts: 64.86.17.32 google.pn
O1 - Hosts: 64.86.17.32 google.pt
O1 - Hosts: 64.86.17.32 google.ro
O1 - Hosts: 64.86.17.32 google.ru
O1 - Hosts: 64.86.17.32 google.rw
O1 - Hosts: 64.86.17.32 google.sc
O1 - Hosts: 64.86.17.32 google.se
O1 - Hosts: 64.86.17.32 google.sh
O1 - Hosts: 64.86.17.32 google.si
O1 - Hosts: 64.86.17.32 google.sm
O1 - Hosts: 64.86.17.32 google.sn
O1 - Hosts: 64.86.17.32 google.st
O1 - Hosts: 64.86.17.32 google.tl
O1 - Hosts: 64.86.17.32 google.tm
O1 - Hosts: 64.86.17.32 google.tt
O1 - Hosts: 64.86.17.32 google.us
O1 - Hosts: 64.86.17.32 google.vu
O1 - Hosts: 64.86.17.32 google.ws
O1 - Hosts: 64.86.17.32 google.co.ck
O1 - Hosts: 64.86.17.32 google.co.id
O1 - Hosts: 64.86.17.32 google.co.il
O1 - Hosts: 64.86.17.32 google.co.in
O1 - Hosts: 64.86.17.32 google.co.jp
O1 - Hosts: 64.86.17.32 google.co.kr
O1 - Hosts: 64.86.17.32 google.co.ls
O1 - Hosts: 64.86.17.32 google.co.ma
O1 - Hosts: 64.86.17.32 google.co.nz
O1 - Hosts: 64.86.17.32 google.co.tz
O1 - Hosts: 64.86.17.32 google.co.ug
O1 - Hosts: 64.86.17.32 google.co.uk
O1 - Hosts: 64.86.17.32 google.co.za
O1 - Hosts: 64.86.17.32 google.co.zm
O1 - Hosts: 64.86.17.32 google.com
O1 - Hosts: 64.86.17.32 google.com.af
O1 - Hosts: 64.86.17.32 google.com.ag
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\coIEPlg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360 Premier Edition\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
--
End of file - 14425 bytes

Phantom010 · 14-Nov-2009, 11:10 PM #5

Your computer is infected. Please click on the Report button and kindly ask to be moved to the Malware Removal forum.

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