[ahaller19]

Hi,
I seem to be having the same problem as some other's here.
When I click on a link from a google search, it takes me to some odd random site..
If I go back and try it a few more times, it will usually take me to the correct site..not always though....
I've downloaded and run Gmer, and here's what it says:

GMER 1.0.15.15220 - http://www.gmer.net
Rootkit scan 2009-11-13 08:28:37
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\fxndrkoc.sys


---- System - GMER 1.0.15 ----

SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwCreateKey [0xF74E787E]
SSDT Lbd.sys (Boot Driver/Lavasoft AB) ZwSetValueKey [0xF74E7BFE]

---- Kernel code sections - GMER 1.0.15 ----

.rsrc C:\WINDOWS\system32\drivers\atapi.sys entry point in ".rsrc" section [0xF73F0780]

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp Lbd.sys (Boot Driver/Lavasoft AB)

Device \Driver\atapi \Device\Ide\IdeDeviceP1T1L0-17 [F73E3B3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xfc]}
Device \Driver\atapi \Device\Ide\IdeDeviceP0T0L0-3 [F73E3B3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xfc]}
Device \Driver\atapi \Device\Ide\IdePort0 [F73E3B3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xfc]}
Device \Driver\atapi \Device\Ide\IdePort1 [F73E3B3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xfc]}
Device \Driver\atapi \Device\Ide\IdeDeviceP1T0L0-f [F73E3B3A] atapi.sys[unknown section] {MOV EAX, [0xffdf0308]; JMP [EAX+0xfc]}

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp Lbd.sys (Boot Driver/Lavasoft AB)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp Lbd.sys (Boot Driver/Lavasoft AB)

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\atapi.sys suspicious modification

---- EOF - GMER 1.0.15 ----

Thank you in advance...Andy

[ahaller19]

Testing 1, 2,...Is this thing on?

[ahaller19]

So you guys don't know how to fix this?

[NeonFx]

Hello there Welcome to the TSG Forums.
My name is NeonFx. I'll be glad to help you with your computer problems. Logs can take some time to research, so please be patient with me.


Please note the following:

• The fixes are specific to your problem and should only be used on this machine.
• Please continue to review my answers until I tell you your machine appears to be clean. Absence of symptoms does not necessarily mean that the system is completely clean.
• It's often worth reading through these instructions and printing them for ease of reference. I may ask you to boot into Safe Mode where you will be unable to follow my instructions online.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

Step 1

Download OTS to your Desktop

• Close ALL OTHER PROGRAMS.
• Double-click on OTS.exe to start the program.
• Check the box that says Scan All Users
• Under Additional Scans check the following:
  
  • Reg - Desktop Components
  • Reg - Disabled MS Config Items
  • Reg - NetSvcs
  • Reg - Shell Spawning
  • Reg - Uninstall List
  • File - Lop Check
  • File - Purity Scan
  • Evnt - EvtViewer (last 10)
  
  
• Please copy the following into the Custom Scans box at the bottom

%SYSTEMDRIVE%\eventlog.dll /s /md5
%SYSTEMDRIVE%\scecli.dll /s /md5
%SYSTEMDRIVE%\netlogon.dll /s /md5
%SYSTEMDRIVE%\cngaudit.dll /s /md5
%SYSTEMDRIVE%\sceclt.dll /s /md5
%SYSTEMDRIVE%\ntelogon.dll /s /md5
%SYSTEMDRIVE%\logevent.dll /s /md5
%SYSTEMDRIVE%\iaStor.sys /s /md5
%SYSTEMDRIVE%\nvstor.sys /s /md5
%SYSTEMDRIVE%\atapi.sys /s /md5
%SYSTEMDRIVE%\si3112.sys /s /md5
%SYSTEMDRIVE%\viadsk.sys /s /md5
%SYSTEMDRIVE%\nvatabus.sys /s /md5
%SYSTEMDRIVE%\IdeChnDr.sys /s /md5
%SYSTEMDRIVE%\viasraid.sys  /s /md5
%SYSTEMDRIVE%\AGP440.sys /s /md5
%SYSTEMDRIVE%\vaxscsi.sys /s /md5

• Now click the Run Scan button on the toolbar.
• Let it run unhindered until it finishes.
• When the scan is complete Notepad will open with the report file loaded in it.
• Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.

Please attach the log in your next post. To do so click on the blue "Reply" button or "Go Advanced" and click on the "Manage Attachments" button

To ensure that I get all the information this log will need to be attached. If it is too large to attach then upload it to Dropio and post the sharing link/url (The Drop's URL will be similar to : http:://drop.io/daerk)

[ahaller19]

Hi,
The OTS softeware consistantly hangs-up on the event viewer scan, and freezes..
I had to NOT select the event scan for it to run though its process...
Attached is the results...Thanks so much..

[NeonFx]

Good Job. That's what I would have asked you to do. Please do the following now:


NOTE: ComboFix should NOT be used without supervision by someone trained in its use. It does a whole lot more to a system than just remove infected files.

Download ComboFix from one of these locations:

Link 1
Link 2


* IMPORTANT !!! Save ComboFix.exe to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : Disabling Security Programs
• Double click on ComboFix.exe & follow the prompts.
  
  Note: Combofix will run without the Recovery Console installed.
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:




Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Notes:

1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.
3. Combofix prevents autorun of ALL CD, floppy and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you please let me know. A increasing number of infections are spreading using Autoplay and leaving it disabled is a good idea.
4. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

[ahaller19]

Combofix did it....Thank you sir!!!! I've attached the results log too..
Best Regards,
Andrew

[NeonFx]

We're not done yet. ComboFix needs to be removed properly when we're done so don't go just yet. Please do the following now:

1. Close any open open programs before running the fix.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open Notepad (Start > Programs > Accessories) and copy/paste the text in the codebox below into it:

File::
c:\windows\system32\tdlcmd.dll
c:\windows\_wi56.tmp

FCopy::
c:\windows\ServicePackFiles\i386\eventlog.dll | c:\windows\system32\eventlog.dll

RegLock::
[HKEY_USERS\S-1-5-21-1454471165-1935655697-839522115-500\Software\Microsoft\Internet Explorer\User Preferences]

NOTE: Make sure WordWrap is unchecked in Notepad by clicking on the "Format" menu icon.

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

[ahaller19]

Hi,
I followed your instructions and I've attached the log report.. So it runs the program again, but with different criteria ?
Thanks,
Andy

[NeonFx]

The reports ComboFix produces can be used to identify other problems on the system along with leftover malware. What I did was get rid of other traces left by the infection. I don't see anything else that needs taking care of though.

Let's do the following:

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the contents of following code box

[Unregister Dlls]
[Empty Temp Folders]
[ClearAllRestorePoints]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally.
If it seems to get stuck, give it some time. It's probably still working.


STEP 2

I want to run an online scan to be absolutely sure you're clean. This will take a while but it's well worth it as it can often find things all other scanners will miss.

The online scanner uses Java, so I will need you to download and install the latest version for that.

Please go here to download the installer:

http://java.com/en/download/index.jsp

Reboot your machine when that's done.


STEP 3

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.



2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.


The program will then begin downloading and installing and will also update the database.


Please be patient as this can take quite a long time to download.

• Once the update is complete, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
  • Spyware, adware, dialers, and other riskware
  • Archives
  • E-mail databases
  
  
• Click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View report... at the bottom.
• Click the Save report... button.
  
  
• Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

[ahaller19]

Hi,
Here are the 2 reports.
Best Regards,
Andrew

[NeonFx]

Good job It didn't find anything we hadn't already taken care of. Those will be cleaned up in our next steps.

Before that though, How's the computer running?

[ahaller19]

Hi,
The computer is running pretty snappy, and the Google re-directing problem is gone.The only thing thats odd is just now when I launched Firefox, I got a prompt that said "Firefox is already running, you must first close the open window" or something like that...I tried it again, and no problem....weird...
Thank you,
Andrew

[NeonFx]

Excellent. Let's cleanup.

STEP 1

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

(If you use Vista or 7 just paste it into the text box that appears next to your start button)

ComboFix /Uninstall


STEP 2

To clean up OldTimer's tools, along with a few others, do the following:

• Run OTS.exe by double clicking on it
• Click on the "CleanUp" button on the top.
• You will be asked if you wish to reboot your system, select "Yes"

STEP 3

Remove any other tools or files we used by right-clicking on them or any folders they created, hold down the Shift key, and select "Delete" by clicking on it. This will delete the files without sending them to the RecycleBin.

You can also uninstall the other programs (HijackThis or MalwareBytes if we used them) by going to Start > Control Panel > Add/Remove programs (The Control Panel is different in different versions of Windows. It will be Programs and Features in Vista and Programs > Uninstall a Program in 7)

You might want to keep MalwareBytes AntiMalware though and that's fine Make sure you update it before you run the scans in the future.

All Clean

Congratulations!, , your system is now clean. Now that your system is safe we would like you to keep it that way. Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to (Start) > (All) Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates


Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. A HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine and prevent your computer from connecting to that website.

See how to get it HERE
(For Vista and 7 see HERE )

You can also use a tool to update your Hosts file. See HERE and HERE

If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Note: A Hosts file can slow some systems down. If it is slowed down beyond tolerable you might want to empty the Hosts file or reset it using one of the tools.

Install WinPatrol
Download it HERE
You can find information about how WinPatrol works HERE and HERE

Note: This program will work alongside all other security programs without conflicts. It might ask you to allow certain actions that security programs perform often, but if you tell Scotty to remember the action by checking the option, the alerts will lessen.

Other Software Updates
It is very important to update the other software on your computer to patch up any security issues you may have. Go HERE to scan your computer for any out of date software. In particular make sure you download the updates for Java and Adobe as these are subject to many security vulnerabilities.

Setting up Automatic Updates
So that it is not necessary to have to remember to update your computer regularly (something very important to securing your system), automatic updates should be configured on your computer. Microsoft has guides for XP and Vista on how to do this. See HERE for Windows 7.

Read further information HERE, HERE, and HERE on how to prevent Malware infections and keep yourself clean.


Please mark this thread as "Solved" by clicking on the button at the top of this page. Let me know if you need anything else.

[ahaller19]

Thank you..