[Trigger2991]

Hi NeonFx,
OTS Log file attached.

[NeonFx]

I only had a chance to review the ComboFix log, so let's take care of one at a time. The OTS log will take a little longer.

Good news is we took care of the bugger. You shouldn't be redirected anymore.

STEP 1

Please do the following:

1. Close any open open programs before running the fix.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open Notepad (Start > Programs > Accessories) and copy/paste the text in the codebox below into it:

FCopy::
c:\windows\System32\DRIVERS\atapi.sys | c:\windows\ServicePackFiles\i386\atapi.sys


Registry::
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"135:TCP"=-
"5000:TCP"=-
"5001:TCP"=-
"5002:TCP"=-
"5003:TCP"=-
"5004:TCP"=-
"5005:TCP"=-
"5006:TCP"=-
"5007:TCP"=-
"5008:TCP"=-
"5009:TCP"=-
"5010:TCP"=-
"5011:TCP"=-
"5012:TCP"=-
"5013:TCP"=-
"5014:TCP"=-
"5015:TCP"=-
"5016:TCP"=-
"5017:TCP"=-
"5018:TCP"=-
"5019:TCP"=-
"5020:TCP"=-

NOTE: Make sure WordWrap is unchecked in Notepad by clicking on the "Format" menu icon.

Save this as CFScript.txt, in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


STEP 2

Run MalwareBytes AntiMalware

• Update it by clicking on the Update tab and then on the button.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan. Scan all of your harddrives.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

[Trigger2991]

Hi NeonFx,

Latest Combofix log is attached. I am running MalwareBytes Antimalware now, i will let you know if it finds anything.

[NeonFx]

Alright

[Trigger2991]

Hi NeonFx,

Malwarebytes Anti-Malware found 3 infected files.

Logfile:
----------
Malwarebytes' Anti-Malware 1.41
Database version: 3215
Windows 5.1.2600 Service Pack 3

23/11/2009 3:20:36 PM
mbam-log-2009-11-23 (15-20-36).txt

Scan type: Full Scan (C:\|D:\|M:\|)
Objects scanned: 282016
Time elapsed: 50 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{E3381EFE-9B85-4054-AB06-5A1E2392D7EF}\RP1\A0000069.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{E3381EFE-9B85-4054-AB06-5A1E2392D7EF}\RP1\A0000156.exe (Trojan.Banker) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{E3381EFE-9B85-4054-AB06-5A1E2392D7EF}\RP1\A0000153.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.

[NeonFx]

Excellent Let's run an online scan. This will take a while but it's worth it if we want to fish out anything that might be left over.

STEP 1

Run OTS

• Under the Paste Fix Here box on the right, paste in the contents of following code box

[Unregister Dlls]
[Empty Temp Folders]
[ClearAllRestorePoints]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• This will create a log in C:\_OTS\MovedFiles\<date>_<time>.txt where date and time are those of when the fix was run. Open it from there if it does not appear automatically on reboot. Please copy and paste or attach the contents of that file here.

Note: You may receive some errors while running the fix. Just press Ok and the fix should continue normally.
If it seems to get stuck, give it some time. It's probably still working.


STEP 2

Before we run the scan, I need you to update Internet Explorer to IE8. Even if you don't use it, we need to have it updated as its components are deeply connected with Windows itself.

Please go here to download the installer:

http://www.microsoft.com/windows/internet-explorer/

STEP 3

The online scanner uses Java, so I will need you to download and install the latest version for that.

Please go here to download the installer:

http://java.com/en/download/index.jsp

Reboot your machine when that's done.


STEP 4

Using Internet Explorer or Firefox, visit Kaspersky Online Scanner

1. Click Accept, when prompted to download and install the program files and database of malware definitions.



2. To optimize scanning time and produce a more sensible report for review:

• Close any open programs
• Turn off the real time scanner of any existing antivirus program while performing the online scan. Click HERE to see how to disable the most common antivirus programs.

3. Click Run at the Security prompt.


The program will then begin downloading and installing and will also update the database.


Please be patient as this can take quite a long time to download.

• Once the update is complete, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  
  • Spyware, adware, dialers, and other riskware
  • Archives
  • E-mail databases
  
  
• Click on My Computer under the green Scan bar to the left to start the scan.
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
• Click View report... at the bottom.
• Click the Save report... button.
  
  
• Change the Files of type dropdown box to Text file (.txt) and name the file KasReport.txt to save the file to your desktop so that you may post it in your next reply

[Trigger2991]

Hi NeonFx,
All actions carried out.

OTS Log file:
-------------------
All Processes Killed
[Empty Temp Folders]


User: Adam Smith
->Temp folder emptied: 632279 bytes
->Temporary Internet Files folder emptied: 3433582 bytes
->Java cache emptied: 1868259 bytes

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1138618 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
Windows Temp folder emptied: 54495670 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 67 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 58.78 mb


Restorepoints cleared and new one set!
< End of fix log >
OTS by OldTimer - Version 3.1.6.0 fix logfile created on 11242009_020611

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

Kaspersky Online Scan Logfile:
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, November 24, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, November 23, 2009 14:41:52
Records in database: 3280468
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
L:\
M:\

Scan statistics:
Objects scanned: 166526
Threats found: 2
Infected objects found: 2
Suspicious objects found: 0
Scan duration: 02:24:20


File name / Threat / Threats count
C:\Documents and Settings\Adam Smith\My Documents\Installation Programs\Car_Radio_Code_Calculator.eng.rar Infected: Trojan.Win32.Agent.blfs 1
C:\Documents and Settings\Adam Smith\My Documents\Installation Programs\Car_Radio_Code_Calculator.eng.rar Infected: Backdoor.Win32.Delf.nut 1

Selected area has been scanned.

[NeonFx]

Please delete this file as it contains two infections:

C:\Documents and Settings\Adam Smith\My Documents\Installation Programs\Car_Radio_Code_Calculator.eng.rar

How's the computer running?

[Trigger2991]

File deleted.
All is running well. I haven't had the AVG resident shield active though so i'll reactivate it.
Is all clear from the logs? Nothing else you recommend?

I am going to read the sticky thread about your security tips, but do you have any personal recommendations about the best software to protect my PC with? I currently use AVG as it's free. Is this adequate on it's own?

[NeonFx]

Excellent. I understand why you're asking about AVG, but honestly you will have the same kind of luck with any of the popular antivirus programs out there will these new infections. The companies just don't know enough about them yet. AVG is great and there's no need to get a different one. There's more advice on other programs you can try though if you click on the link on the end of this post.

Let's cleanup.

STEP 1

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

(If you use Vista or 7 just paste it into the text box that appears next to your start button)

ComboFix /Uninstall


STEP 2

To clean up OldTimer's tools, along with a few others, do the following:

• Run OTS.exe by double clicking on it
• Click on the "CleanUp" button on the top.
• You will be asked if you wish to reboot your system, select "Yes"

STEP 3

Remove any other tools or files we used by right-clicking on them or any folders they created, hold down the Shift key, and select "Delete" by clicking on it. This will delete the files without sending them to the RecycleBin.

You can also uninstall the other programs (HijackThis or MalwareBytes if we used them) by going to Start > Control Panel > Add/Remove programs (The Control Panel is different in different versions of Windows. It will be Programs and Features in Vista and Programs > Uninstall a Program in 7)

You might want to keep MalwareBytes AntiMalware though and that's fine Make sure you update it before you run the scans in the future.

All Clean

Congratulations!, , your system is now clean. Now that your system is safe we would like you to keep it that way. Take the time to follow these instructions and it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to (Start) > (All) Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates


Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. A HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine and prevent your computer from connecting to that website.

See how to get it HERE
(For Vista and 7 see HERE )

You can also use a tool to update your Hosts file. See HERE and HERE

If you have a separate party firewall or Winpatrol, you may have to give permissions at various times to Unlock the present default HOSTS file and install the new one.

Note: A Hosts file can slow some systems down. If it is slowed down beyond tolerable you might want to empty the Hosts file or reset it using one of the tools.

Install WinPatrol
Download it HERE
You can find information about how WinPatrol works HERE and HERE

Note: This program will work alongside all other security programs without conflicts. It might ask you to allow certain actions that security programs perform often, but if you tell Scotty to remember the action by checking the option, the alerts will lessen.

Other Software Updates
It is very important to update the other software on your computer to patch up any security issues you may have. Go HERE to scan your computer for any out of date software. In particular make sure you download the updates for Java and Adobe as these are subject to many security vulnerabilities.

Setting up Automatic Updates
So that it is not necessary to have to remember to update your computer regularly (something very important to securing your system), automatic updates should be configured on your computer. Microsoft has guides for XP and Vista on how to do this. See HERE for Windows 7.

Read further information HERE, HERE, and HERE on how to prevent Malware infections and keep yourself clean.


Please mark this thread as "Solved" when you're done by clicking on the button at the top of this page. Let me know if you need anything else.

[Trigger2991]

Thanks NeonFx, you are a legend mate, i really appreciate it!

[NeonFx]

You're welcome. Have a good one.