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08-Feb-2010, 02:11 AM
#1 |
| Spontaneous initiation of internet explorer I am having a problem with my computer that is running Windows XP SP3. Shortly after I turn on my computer and it boots up, I will first here audio in my speakers that sounds like an advertisement. Shortly after that various internet explorer pages will open. When I bring up the task manager, it will show several instances of iexplorer.exe under the processes tab. These events occur even if I haven't brought up internet explorer and pop up more often when I am using internet explorer. I have Norton 360 installed and if this is a virus problem, Norton's doesn't see it. How do I get rid of this annoying problem? |
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08-Feb-2010, 02:49 AM
#2 | ||||||
| Hello wildwoodpugh. Welcome to TSG, Please click on Report at the bottom of your thread and ask for it to be moved to the Malware Removal & HijackThis Logs forum. You will also need to post a HijackThis log: http://forums.techguy.org/malware-re...st-before.html
__________________ Polaris2KX "The only truly secure system is one that is powered off, cast in a block of concrete and sealed in a lead-lined room with armed guards - and even then I have my doubts." - Eugene H. Spafford |
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09-Feb-2010, 07:48 AM
#3 | |
| I have moved the thread to malware - and also included the HJT log - you send as part of the report - the report should have been posted here as a reply Quote:
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09-Feb-2010, 03:12 PM
#4 |
| ETAF, thankyou for the help. I noticed that some entries in the HJT Log are now bolded. What course of action should I take now. |
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12-Feb-2010, 03:41 PM
#6 |
| bump |
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24-Feb-2010, 12:25 AM
#7 |
| ETAF, how long does it take before someone will look at my HJT log? |
24-Feb-2010, 11:02 AM
#9 | |||||
| Delete any existing version of ComboFix you have sitting on your desktop Please read and follow all these instructions very carefully Download ComboFix from Here to your Desktop. **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer** -------------------------------------------------------------------- 1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
2. Close any open browsers and any other programs you might have running Double click on combofix.exe & follow the prompts. If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"Please select yes & let it download the files it needs to do this When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" for further review ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze **** Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser. Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.
__________________ Derek Microsoft MVP/Windows - Security | Thespykiller | Security & Privacy Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue |
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24-Feb-2010, 04:26 PM
#10 |
| Derek, many thanks for helping me with my problem. Following is the Combofix Log for your review. ComboFix 10-02-24.01 - Tom 02/24/2010 11:44:37.1.2 - x86 Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3327.2773 [GMT -8:00] Running from: c:\documents and settings\Tom\Desktop\ComboFix.exe . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\10099.exe c:\documents and settings\Tom\Application Data\ezLife c:\documents and settings\Tom\Application Data\ezLife\ezLife\download\ezlife_upgrd_1360.exe c:\documents and settings\Tom\Application Data\inst.exe c:\documents and settings\Tom\Application Data\Messenger c:\documents and settings\Tom\Application Data\Messenger\Drivers\Aud32\go30.exe c:\documents and settings\Tom\Application Data\Messenger\Drivers\Aud32\msgasst84.dll c:\documents and settings\Tom\Application Data\Messenger\Drivers\Aud32\msgutil84.dll c:\documents and settings\Tom\Application Data\Messenger\Drivers\Aud32\zbc20.exe c:\documents and settings\Tom\Application Data\Messenger\Drivers\conf.sys c:\documents and settings\Tom\Application Data\Messenger\Drivers\IgfxSys.dll c:\documents and settings\Tom\Application Data\Messenger\Drivers\MsgUpdate.dll c:\documents and settings\Tom\Application Data\Messenger\Drivers\phuninst.dll c:\documents and settings\Tom\Application Data\Messenger\Drivers\pub.dll c:\documents and settings\Tom\Application Data\Messenger\Drivers\serial.sys c:\documents and settings\Tom\Application Data\Messenger\Sys\mu.dll c:\documents and settings\Tom\Application Data\Smart-Ads-Solutions c:\program files\ezLife c:\program files\ezLife\ezLife\1.2.0.0\uninstall.exe c:\program files\ezLife\ezLife\1.3.6.0\ezLifextra.dll c:\program files\ezLife\ezLife\1.3.6.0\uninstall.exe c:\program files\Smart-Ads-Solutions c:\program files\Smart-Ads-Solutions\SmartAds\1.0.27.0\uninstall.exe c:\program files\Smart-Ads-Solutions\SmartAds\1.2.0.0\uninstall.exe c:\windows\AUTOLNCH.REG c:\windows\system32\gqotrrtq.dll c:\windows\system32\qortevjo.dll c:\windows\system32\reboot.txt c:\windows\system32\SHELLLNK.TLB c:\windows\system32\twain_32.dll C:\winrar.exe . ((((((((((((((((((((((((( Files Created from 2010-01-24 to 2010-02-24 ))))))))))))))))))))))))))))))) . 2010-02-10 03:11 . 2010-02-05 09:00 84912 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\NAVENG.SYS 2010-02-10 03:11 . 2010-02-05 09:00 1324720 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\NAVEX15.SYS 2010-02-10 03:11 . 2009-12-16 09:00 371248 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\EECTRL.SYS 2010-02-10 03:11 . 2009-12-16 09:00 2747440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\CCERASER.DLL 2010-02-10 03:11 . 2009-12-16 09:00 259440 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\ECMSVR32.DLL 2010-02-10 03:11 . 2009-12-16 09:00 177520 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\NAVENG32.DLL 2010-02-10 03:11 . 2009-12-16 09:00 1647984 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\NAVEX32A.DLL 2010-02-10 03:11 . 2009-12-16 09:00 102448 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100209.025\ERASER.SYS 2010-02-09 03:43 . 2010-02-09 03:43 388096 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{0761C9A8-8F3A-4216-B4A7-B7AFBF24A24A}\HiJackThis.exe 2010-02-09 03:43 . 2010-02-09 03:43 -------- d-----w- c:\program files\TrendMicro 2010-02-08 06:06 . 2003-07-16 16:18 117760 ----a-w- c:\windows\system32\auth.dll 2010-02-06 04:57 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSvix86.sys 2010-02-06 04:57 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSXpx86.sys 2010-02-06 04:57 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\Scxpx86.dll 2010-02-06 04:57 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSxpx86.dll 2010-02-06 04:57 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSviA64.sys 2010-01-30 03:37 . 2009-10-28 22:37 343088 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100128.002\IDSvix86.sys 2010-01-30 03:37 . 2009-10-28 22:37 329592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100128.002\IDSXpx86.sys 2010-01-30 03:37 . 2009-10-28 22:37 811896 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100128.002\Scxpx86.dll 2010-01-30 03:37 . 2009-10-28 22:37 488312 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100128.002\IDSxpx86.dll 2010-01-30 03:37 . 2009-10-28 22:37 466992 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100128.002\IDSviA64.sys 2010-01-30 03:31 . 2010-02-02 05:59 -------- d-----w- c:\program files\AskBarDis . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2010-02-24 19:37 . 2009-11-23 23:13 -------- d-----w- c:\documents and settings\Tom\Application Data\U3 2010-02-24 19:30 . 2010-01-18 04:12 48283 ----a-w- c:\windows\system32\qzzugjuvyliq.exe 2010-02-21 17:31 . 2010-01-08 15:01 554496 ----a-w- c:\windows\system32\fszrfeonnrmszhze.dll 2010-02-10 04:17 . 2009-11-24 18:52 288 ----a-w- c:\windows\system32\DVCStateBkp-{00000002-00000000-00000002-00001102-00000004-10031102}.dat 2010-02-10 04:17 . 2009-11-24 18:52 288 ----a-w- c:\windows\system32\DVCState-{00000002-00000000-00000002-00001102-00000004-10031102}.dat 2010-02-07 11:35 . 2010-01-08 15:01 525312 ----a-w- c:\windows\system32\_fszrfeonnrmszhze.dll 2010-02-07 03:03 . 2009-12-25 04:56 -------- d-----w- c:\program files\ZD Soft 2010-01-30 05:54 . 2009-12-03 16:38 -------- d-----w- c:\documents and settings\Tom\Application Data\MP3Rocket 2010-01-30 04:22 . 2009-11-30 19:56 -------- d-----w- c:\program files\MP3 Rocket 2010-01-13 06:12 . 2010-01-13 06:12 -------- d-----w- c:\documents and settings\Tom\Application Data\ImgBurn 2010-01-13 06:12 . 2010-01-13 06:11 -------- d-----w- c:\program files\ImgBurn 2010-01-13 05:59 . 2009-11-24 01:52 -------- d-----w- c:\documents and settings\Tom\Application Data\GrabIt 2010-01-11 19:55 . 2010-01-11 19:55 -------- d-----w- c:\program files\MSXML 4.0 2010-01-10 18:53 . 2010-01-10 18:53 -------- d-----w- c:\program files\Microsoft Silverlight 2010-01-07 02:27 . 2010-01-07 02:27 -------- d-----w- c:\program files\Belltech Business Card Designer Pro 2010-01-07 02:11 . 2009-11-24 00:32 134480 ----a-w- c:\documents and settings\Tom\Local Settings\Application Data\GDIPFONTCACHEV1.DAT 2010-01-07 02:10 . 2009-11-30 23:30 -------- d-----w- c:\program files\Wondershare 2010-01-06 22:32 . 2010-01-06 22:32 -------- d-----w- c:\documents and settings\All Users\Application Data\TEMP 2010-01-06 22:32 . 2010-01-06 22:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Socusoft 2010-01-06 22:32 . 2010-01-06 22:32 -------- d-----w- c:\program files\DVD Photo Slideshow Professional 2010-01-05 10:00 . 2003-07-16 16:45 832512 ----a-w- c:\windows\system32\wininet.dll 2010-01-05 10:00 . 2004-08-04 07:56 78336 ------w- c:\windows\system32\ieencode.dll 2010-01-05 10:00 . 2003-07-16 16:20 17408 ----a-w- c:\windows\system32\corpol.dll 2010-01-05 06:30 . 2010-01-05 06:29 130104 ----a-w- c:\documents and settings\Linda\Local Settings\Application Data\GDIPFONTCACHEV1.DAT 2010-01-05 06:29 . 2010-01-05 06:29 128 ----a-w- c:\documents and settings\Linda\Local Settings\Application Data\fusioncache.dat 2009-12-31 16:50 . 2003-07-16 16:40 353792 ----a-w- c:\windows\system32\drivers\srv.sys 2009-12-29 19:51 . 2009-12-12 18:13 -------- d-----w- c:\program files\Click'N Design 3D (V5) 2009-12-28 06:57 . 2009-11-30 19:51 -------- d-----w- c:\program files\UltraISO 2009-12-28 00:14 . 2009-12-28 00:14 -------- d-----w- c:\program files\Macrovision Downloaded Files 2009-12-25 16:50 . 2009-12-25 16:50 9984 ----a-w- c:\windows\system32\drivers\scncap.sys 2009-12-25 16:50 . 2009-12-25 16:50 13184 ----a-w- c:\windows\system32\scncap.dll 2009-12-23 01:07 . 2009-12-23 01:07 301056 ----a-w- c:\windows\system32\vxiuikya.dll 2009-12-17 05:24 . 2009-12-17 04:23 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL 2009-12-17 05:24 . 2009-12-17 04:23 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS 2009-12-17 05:24 . 2009-12-17 04:23 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys 2009-12-17 05:24 . 2009-12-17 04:23 107368 ----a-r- c:\windows\system32\GEARAspi.dll 2009-12-17 04:23 . 2009-12-17 04:23 1290592 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\SyKnAppS.dll 2009-12-17 04:23 . 2009-12-17 04:23 136840 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\SyKnAppS\patch25.dll 2009-12-17 04:23 . 2009-12-17 04:23 796016 ----a-w- c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\CLT\cltLMSx.dll 2009-12-16 18:43 . 2009-11-23 22:31 343040 ----a-w- c:\windows\system32\mspaint.exe 2009-12-14 07:08 . 2003-07-16 16:20 33280 ----a-w- c:\windows\system32\csrsrv.dll 2009-12-11 02:40 . 2009-12-11 02:40 61224 ----a-w- c:\documents and settings\Tom\GoToAssistDownloadHelper.exe 2009-12-08 19:26 . 2003-07-16 16:33 2145280 ----a-w- c:\windows\system32\ntoskrnl.exe 2009-12-08 18:43 . 2002-08-29 01:04 2023936 ----a-w- c:\windows\system32\ntkrnlpa.exe 2009-12-05 00:42 . 2009-12-05 00:42 -------- d-----w- c:\windows\Fonts\Fonts 2009-12-04 18:22 . 2003-07-16 16:29 455424 ----a-w- c:\windows\system32\drivers\mrxsmb.sys 2009-12-03 16:25 . 2009-12-03 16:25 411368 ----a-w- c:\windows\system32\deploytk.dll 2009-12-03 16:24 . 2009-12-03 16:24 152576 ----a-w- c:\documents and settings\Tom\Application Data\Sun\Java\jre1.6.0_17\lzma.dll 2009-12-03 16:23 . 2009-12-03 16:23 79488 ----a-w- c:\documents and settings\Tom\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll 2009-12-02 03:44 . 2009-12-02 03:44 249856 ------w- c:\windows\Setup1.exe 2009-12-02 03:44 . 2009-12-02 03:44 73216 ----a-w- c:\windows\ST6UNST.EXE 2009-12-01 04:15 . 2009-12-01 04:15 664 ----a-w- c:\windows\system32\d3d9caps.dat 2009-11-30 23:49 . 2009-11-30 23:49 47360 ----a-w- c:\windows\system32\drivers\pcouffin.sys 2009-11-30 23:49 . 2009-11-30 23:49 47360 ----a-w- c:\documents and settings\Tom\Application Data\pcouffin.sys 2009-11-30 23:49 . 2009-11-30 23:49 47360 ----a-w- c:\documents and settings\Tom\Application Data\pcouffin.sys 2009-11-30 21:02 . 2009-11-30 21:02 143360 ----a-w- c:\documents and settings\Tom\Application Data\DxO_Labs\DxOModules\ProfileListDownload.dll 2009-11-30 19:55 . 2009-11-30 19:55 8854 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\Uninstall_FVR_F9CF85B473D1402096CB174E16D42974.exe 2009-11-30 19:55 . 2009-11-30 19:55 49152 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\SWF_Converter.exe_F9CF85B473D1402096CB174E16D42974.exe 2009-11-30 19:55 . 2009-11-30 19:55 49152 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\Player.exe_F9CF85B473D1402096CB174E16D42974.exe 2009-11-30 19:55 . 2009-11-30 19:55 49152 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\FVR_Player.exe_F9CF85B473D1402096CB174E16D42974.exe 2009-11-30 19:55 . 2009-11-30 19:55 49152 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\FVR.exe1_F9CF85B473D1402096CB174E16D42974.exe 2009-11-30 19:55 . 2009-11-30 19:55 49152 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\FVR.exe_F9CF85B473D1402096CB174E16D42974.exe 2009-11-30 19:55 . 2009-11-30 19:55 49152 ----a-r- c:\documents and settings\Tom\Application Data\Microsoft\Installer\{F9CF85B4-73D1-4020-96CB-174E16D42974}\ARPPRODUCTICON.exe 2009-11-27 17:11 . 2003-07-16 16:36 1291776 ----a-w- c:\windows\system32\quartz.dll 2009-11-27 17:11 . 2001-08-17 22:36 17920 ----a-w- c:\windows\system32\msyuv.dll 2009-11-27 16:07 . 2003-07-16 16:31 28672 ----a-w- c:\windows\system32\msvidc32.dll 2009-11-27 16:07 . 2001-08-17 22:36 8704 ----a-w- c:\windows\system32\tsbyuv.dll 2009-11-27 16:07 . 2003-07-16 16:31 11264 ----a-w- c:\windows\system32\msrle32.dll 2009-11-27 16:07 . 2003-07-16 16:18 84992 ----a-w- c:\windows\system32\avifil32.dll 2009-11-27 16:07 . 2001-08-17 22:36 48128 ----a-w- c:\windows\system32\iyuv_32.dll . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{201f27d4-3704-41d6-89c1-aa35e39143ed}] 2008-09-09 06:08 279944 ----a-w- c:\program files\AskBarDis\bar\bin\askBar.dll [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{919C6682-7F1F-D6C4-7118-1DFD4F1A979A}] 2010-02-21 17:31 554496 ----a-w- c:\windows\system32\fszrfeonnrmszhze.dll [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{AD110057-9AEE-479B-953C-7938C9629D02}] 2003-07-16 16:18 117760 ----a-w- c:\windows\system32\auth.dll [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar] "{3041d03e-fd4b-44e0-b742-2d9b88305f98}"= "c:\program files\AskBarDis\bar\bin\askBar.dll" [2008-09-09 279944] [HKEY_CLASSES_ROOT\clsid\{3041d03e-fd4b-44e0-b742-2d9b88305f98}] [HKEY_CLASSES_ROOT\TypeLib\{4b1c1e16-6b34-430e-b074-5928eca4c150}] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-12-22 38840] "Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-12-22 640440] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760] "hyxnhyyyfchxl"="c:\windows\system32\fszrfeonnrmszhze.dll" [2010-02-21 554496] c:\documents and settings\All Users\Start Menu\Programs\Startup\ Event Planner Reminders Tray Icon.lnk - c:\program files\Sierra\Planner\Plnrnote.exe [2009-11-24 184320] HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2005-9-24 282624] HP Photosmart Premier Fast Start.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe [2005-9-24 73728] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist] 2009-12-11 02:40 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA .sys] @="FSFilter Activity Monitor" [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^cpeupdate.lnk] path=c:\documents and settings\All Users\Start Menu\Programs\Startup\cpeupdate.lnk backup=c:\windows\pss\cpeupdate.lnkCommon Startup [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Register Mask Pro 3.0.lnk] path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Register Mask Pro 3.0.lnk backup=c:\windows\pss\Register Mask Pro 3.0.lnkCommon Startup [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0] 2009-12-22 02:35 640440 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Acrobat Speed Launcher] 2009-12-22 09:26 38840 ----a-w- c:\program files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM] 2009-12-11 23:57 948672 ----a-r- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader] 2007-09-11 08:43 67488 ----a-w- c:\program files\Adobe\Photoshop Elements 6.0\apdproxy.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher] 2009-12-22 09:57 35760 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeCS4ServiceManager] 2008-08-14 15:58 611712 ----a-w- c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe_ID0ENQBO] [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ArcSoft Connection Service] 2009-10-10 21:32 203264 ----a-w- c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AsioReg] 2003-02-20 22:27 110592 ----a-w- c:\windows\system32\CTASIO.DLL [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ctfmon.exe] 2008-04-14 00:12 15360 ------w- c:\windows\system32\ctfmon.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CTHelper] 2003-02-20 22:45 28672 ----a-w- c:\windows\system32\CTHELPER.EXE [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GrooveMonitor] 2006-10-27 08:47 31016 ----a-w- c:\program files\Microsoft Office\Office12\GrooveMonitor.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\InCD] 2004-09-13 19:51 1450096 ------w- c:\program files\Ahead\InCD\InCD.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS] 2008-04-14 00:12 1695232 ------w- c:\program files\Messenger\msmsgs.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NBJ] 2004-11-30 20:36 1945600 ------w- c:\program files\Ahead\Nero BackItUp\NBJ.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck] 2001-07-09 18:50 155648 ----a-w- c:\windows\system32\NeroCheck.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PhotoShow Deluxe Media Manager] 2004-11-12 01:50 212992 ----a-w- c:\progra~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task] 2009-11-11 07:08 417792 ----a-w- c:\program files\QuickTime\QTTask.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC] 2006-11-10 19:35 90112 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] 2009-12-03 16:25 149280 ----a-w- c:\program files\Java\jre6\bin\jusched.exe [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg] 2000-05-11 09:00 90112 ------w- c:\windows\Updreg.EXE [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Auth orizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "c:\\Program Files\\Bonjour\\mDNSResponder.exe"= R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360\0308000.029\SymEFA.sys [2/5/2010 8:57 PM 310320] R1 archlp;archlp;c:\windows\system32\drivers\archlp.sys [11/28/2009 7:57 PM 10624] R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\N360\0308000.029\BHDrvx86.sys [2/5/2010 8:57 PM 259632] R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\N360\0308000.029\cchpx86.sys [2/5/2010 8:57 PM 482432] R1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100204.001\IDSXpx86.sys [2/5/2010 8:57 PM 329592] R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [9/16/2008 12:03 PM 169312] R2 N360;Norton 360;c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe [2/5/2010 8:57 PM 117640] R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [12/16/2009 1:00 AM 102448] S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [8/15/2008 5:46 AM 284016] S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [1/25/2007 9:31 AM 42000] . Contents of the 'Scheduled Tasks' folder 2010-01-22 c:\windows\Tasks\AppleSoftwareUpdate.job - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 20:34] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.com/ uInternet Settings,ProxyOverride = *.local IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000 . - - - - ORPHANS REMOVED - - - - BHO-{23209762-D2F8-49CD-94C7-6758AC8CAFD7} - c:\windows\system32\gqotrrtq.dll BHO-{5948A52A-BA3A-49A8-BCAF-D578502BDA9D} - c:\documents and settings\Tom\Application Data\Messenger\Drivers\MsgUpdate.dll BHO-{8B648C99-A887-4415-AFEB-57518220E3E2} - c:\windows\system32\epkjkmzy.dll Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) HKCU-Run-IgfxSys - c:\documents and settings\Tom\Application Data\Messenger\Drivers\IgfxSys.dll MSConfigStartUp-ctfmon - nod6441.exe AddRemove-ezLife - c:\program files\ezLife\ezLife\1.3.6.0\uninstall.exe AddRemove-Smart-Ads-Solutions - c:\program files\Smart-Ads-Solutions\SmartAds\1.0.27.0\uninstall.exe ************************************************************************** catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2010-02-24 11:48 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\N360] "ImagePath"="\"c:\program files\Norton 360\Engine\3.8.0.41\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton 360\Engine\3.8.0.41\diMaster.dll\" /prefetch:1" . --------------------- DLLs Loaded Under Running Processes --------------------- - - - - - - - > 'winlogon.exe'(984) c:\windows\system32\Ati2evxx.dll c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll . Completion time: 2010-02-24 11:50:54 ComboFix-quarantined-files.txt 2010-02-24 19:50 Pre-Run: 423,666,888,704 bytes free Post-Run: 424,038,080,512 bytes free WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe [boot loader] timeout=2 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn - - End Of File - - F37C5977EE59634ED4E47768260507C6 |
24-Feb-2010, 04:37 PM
#11 | |||||
| Download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save) Disable any antivirus/antimalware/firewall realtime protection or script blocking in the same way you did previously before running combofix & remember to re-enable it when it has finished Close any open browsers Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below. ![]() This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system and will not fix your problem. If you have a similar problem start your own topic in the malware fixing forum This will create a zip file inside C:\QooBox\quarantine named something like [38]-Submit_2008-01-17@17.50.zip at the end it will pop up an alert & open your browser and ask you to send the zip file please follow those instructions. We need to see the zip file before we can carry on with the fix If there is no pop up alert or open browser then please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies. Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with) Files to submit: the zip file inside C:\QooBox\quarantine created by combofix named something like [38]-Submit_2008-01-17@17.50.zip or to http://www.bleepingcomputer.com/subm...php?channel=38
__________________ Derek Microsoft MVP/Windows - Security | Thespykiller | Security & Privacy Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue |
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24-Feb-2010, 06:29 PM
#12 |
| Derek, Combo Fix sent the file. |
25-Feb-2010, 05:24 AM
#13 | |||||
| how is it now Please download Malwarebytes' Anti-Malware to your desktop from HERE or HERE Double-click mbam-setup.exe and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following: Update Malwarebytes' Anti-Malware. Launch Malwarebytes' Anti-Malware. Then click Finish. If an update is found, it will download and install the latest version. Press Update to make sure the latest database is loaded. Once the program has loaded, select Perform quick scan, then click Scan. When the scan is complete, click OK, then Show Results to view the results. Be sure that everything is checked, and click Remove Selected. When completed, a log will open in Notepad. Please include this log in your next reply. It might ask you to reboot to finish cleaning. Please do so. ( Press YES on the alert) If you receive an (Error Loading xxxxxxxxxx .dll) error on reboot please reboot a second time . It is normal for this error to occur once and does not need to be reported unless it continues on every boot
__________________ Derek Microsoft MVP/Windows - Security | Thespykiller | Security & Privacy Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue |
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25-Feb-2010, 07:29 PM
#14 |
| Derek, I have performed the malware bytes scan per your directions. Following is the log from that scan. Malwarebytes' Anti-Malware 1.44 Database version: 3793 Windows 5.1.2600 Service Pack 3 Internet Explorer 7.0.5730.13 2/25/2010 3:23:43 PM mbam-log-2010-02-25 (15-23-43).txt Scan type: Quick Scan Objects scanned: 131363 Time elapsed: 4 minute(s), 17 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 4 Registry Values Infected: 0 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 0 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\Interface\{bbcc290a-5e32-4e54-80db-f0f3f3892444} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\AppID\{d8c0508c-e235-4d9e-a27e-c8bb5f527dc9} (Trojan.BHO) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{e0ec6fba-f009-3535-95d6-b6390db27da1} (Adware.EZlife) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\AppID\MessengerUpdateProject.dll (Trojan.Agent) -> Quarantined and deleted successfully. Registry Values Infected: (No malicious items detected) Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: (No malicious items detected) |
26-Feb-2010, 06:12 AM
#15 | |||||
| I think that is all OK now so *Follow these steps to uninstall Combofix and the other tools it downloaded to remove the malware* * Click START then RUN * Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the /U, it needs to be there. ![]() This will also purge the restore folder and clear any malware that has been put in there. Now Empty Recycle bin on desktop Then reboot. go here http://www.thespykiller.co.uk/index.php?page=3 for info on how to tighten your security settings and how to help prevent future attacks. and scan here http://secunia.com/software_inspector/ for out of date & vulnerable common applications on your computer and update whatever it suggests Then pay an urgent visit to windows update & make sure you are fully updated, that will help to plug the security holes that let these pests on in the first place
__________________ Derek Microsoft MVP/Windows - Security | Thespykiller | Security & Privacy Find out all about the European Wild Hedgehog, what you can do to save it from extinction Hedgehog Rescue |

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