[emeraldnzl]

Hello misslucy90,

Please run OTL.exe

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :OTL
  IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/
  O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No CLSID value found.
  O4 - HKLM..\Run: [KernelFaultCheck] File not found
  O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe File not found
  O4 - HKCU..\RunOnce: [Shockwave Updater] C:\WINDOWS\System32\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -Mozilla\4.0 (compatible; MSIE 7.0; AOL 9.0; Windows NT 5.1; Trident\4.0; File not found
  O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
  O9 - Extra Button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe (PokerStars)
  O9 - Extra Button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - File not found
  O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
  O15 - HKCU\..Trusted Domains: closetmaid.com ([vsp] http in Trusted sites)
  O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/products/plugin/...ndows-i586.cab (Java Plug-in 1.6.0_21)
  O16 - DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} http://www.worldwinner.com/games/lau...0/iewwload.cab (WorldWinner ActiveX Launcher Control)
  O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} http://download.sopcast.cn/download/SOPCORE.CAB (Reg Error: Key error.)
  O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jin...ndows-i586.cab (Java Plug-in 1.6.0_21)
  O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://aolsvc.aol.com/onlinegames/pc...loader_v10.cab (PopCapLoader Object)
  O32 - AutoRun File - [2004/08/10 14:04:08 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
  
  :Commands
  [emptytemp]
  [resethosts]
  [Reboot]
  

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot when it is done
• It will produce a log for you on reboot, please post that log in your next reply.

Next

• Close all windows and open OTL again.
• Click Run Scan and let the program run uninterrupted
• It will produce a log for you. Post the log here.

So when you return please post

• OTL fix log
• OTL scan log

[misslucy90]

Good morning emeraldnzl,
Here are the logs you asked for.

OTL Fix Log

All processes killed
========== OTL ==========
Unable to set value : HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Start Page| /E!
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{4982D40A-C53B-4615-B15B-B5B5E98D167C} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4982D40A-C53B-4615-B15B-B5B5E98D167C}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\KernelFau ltCheck deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SunJavaUp dateSched deleted successfully.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce\\Shockw ave Updater deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Internet Explorer\Restrictions\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF}\ not found.
C:\Program Files\PokerStars\PokerStarsUpdate.exe moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{d81ca86b-ef63-42af-bee3-4502d9a03c2d}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{d81ca86b-ef63-42af-bee3-4502d9a03c2d}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\aol.com\objects\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\closetmaid.com\vsp\ deleted successfully.
Starting removal of ActiveX control {8AD9C840-044E-11D1-B3E9-00805F499D93}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8AD9C840-044E-11D1-B3E9-00805F499D93}\ not found.
Starting removal of ActiveX control {8F6E7FB2-E56B-4F66-A4E1-9765D2565280}
C:\WINDOWS\Downloaded Program Files\iewwload.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8F6E7FB2-E56B-4F66-A4E1-9765D2565280}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8F6E7FB2-E56B-4F66-A4E1-9765D2565280}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8F6E7FB2-E56B-4F66-A4E1-9765D2565280}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8F6E7FB2-E56B-4F66-A4E1-9765D2565280}\ not found.
Starting removal of ActiveX control {8FEFF364-6A5F-4966-A917-A3AC28411659}
C:\WINDOWS\Downloaded Program Files\SETUP.INF moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FEFF364-6A5F-4966-A917-A3AC28411659}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FEFF364-6A5F-4966-A917-A3AC28411659}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FEFF364-6A5F-4966-A917-A3AC28411659}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FEFF364-6A5F-4966-A917-A3AC28411659}\ not found.
Starting removal of ActiveX control {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}\ not found.
Starting removal of ActiveX control {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
C:\WINDOWS\Downloaded Program Files\popcaploader.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}\ not found.
C:\AUTOEXEC.BAT moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes

OTL.Txt log

OTL logfile created on: 8/25/2010 10:30:34 AM - Run 4
OTL by OldTimer - Version 3.2.9.1 Folder = C:\Documents and Settings\Michelle\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

510.00 Mb Total Physical Memory | 273.00 Mb Available Physical Memory | 54.00% Memory free
1.00 Gb Paging File | 1.00 Gb Available in Paging File | 46.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 70.63 Gb Total Space | 53.55 Gb Free Space | 75.81% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: RICKY
Current User Name: Michelle
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard

========== Processes (SafeList) ==========

PRC - [2010/08/08 23:29:49 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Michelle\Desktop\OTL.exe
PRC - [2010/06/24 22:32:44 | 001,193,848 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee.com\Agent\mcagent.exe
PRC - [2010/04/27 17:16:24 | 000,188,136 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
PRC - [2010/04/27 17:16:24 | 000,141,792 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
PRC - [2010/03/23 09:54:55 | 000,028,496 | ---- | M] (AOL Inc.) -- C:\Program Files\AOL 9.5\waol.exe
PRC - [2010/03/23 09:54:54 | 000,054,608 | ---- | M] (AOL Inc.) -- C:\Program Files\AOL 9.5\shellmon.exe
PRC - [2010/03/10 10:14:44 | 000,271,480 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
PRC - [2010/02/10 08:19:09 | 000,041,800 | ---- | M] (AOL Inc.) -- C:\Program Files\Common Files\AOL\1112810765\EE\aolsoftware.exe
PRC - [2010/01/05 18:04:02 | 000,170,144 | ---- | M] (McAfee, Inc.) -- C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
PRC - [2009/11/22 23:40:42 | 001,201,640 | ---- | M] (Webroot Software, Inc. ) -- C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
PRC - [2009/11/06 16:19:58 | 006,515,784 | ---- | M] (Webroot Software, Inc.) -- C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
PRC - [2009/11/06 13:00:22 | 004,048,240 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) -- C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
PRC - [2009/11/06 13:00:22 | 000,165,232 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) -- C:\Program Files\Webroot\Spy Sweeper\SSU.exe
PRC - [2009/05/21 10:55:32 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/04/02 07:33:32 | 000,063,120 | ---- | M] (AOL LLC) -- C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe
PRC - [2006/11/03 19:20:12 | 000,866,584 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2006/11/03 19:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MsMpEng.exe
PRC - [2006/10/23 07:50:35 | 000,046,640 | R--- | M] (AOL LLC) -- C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
PRC - [2005/03/22 23:44:34 | 000,026,112 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Real\RealPlayer\realplay.exe
PRC - [2004/10/15 15:54:14 | 000,100,016 | ---- | M] (America Online, Inc) -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
PRC - [2004/10/15 15:54:12 | 000,046,768 | ---- | M] (America Online Inc) -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
PRC - [2004/10/14 16:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
PRC - [2003/09/23 01:20:01 | 000,049,152 | ---- | M] (Lexmark International, Inc.) -- C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
PRC - [2003/09/23 01:01:39 | 000,057,344 | ---- | M] (Lexmark International, Inc.) -- C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe


========== Modules (SafeList) ==========

MOD - [2010/08/08 23:29:49 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Michelle\Desktop\OTL.exe
MOD - [2010/03/23 09:54:52 | 000,348,160 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msvcr71.dll
MOD - [2010/03/23 09:54:50 | 000,006,144 | ---- | M] (AOL Inc.) -- C:\Program Files\AOL 9.5\idleproc.dll
MOD - [2008/04/13 19:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx


========== Win32 Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- -- (iPod Service)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/04/27 17:16:24 | 000,188,136 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe -- (mfefire)
SRV - [2010/04/27 17:16:24 | 000,141,792 | ---- | M] (McAfee, Inc.) [Unknown | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe -- (mfevtp)
SRV - [2010/04/15 09:45:10 | 000,364,216 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV - [2010/03/10 10:14:44 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McProxy)
SRV - [2010/03/10 10:14:44 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV - [2010/03/10 10:14:44 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV - [2010/03/10 10:14:44 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV - [2010/03/10 10:14:44 | 000,271,480 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV - [2010/01/05 18:04:02 | 000,170,144 | ---- | M] () [Unknown | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV - [2009/11/22 23:40:42 | 001,201,640 | ---- | M] (Webroot Software, Inc. ) [Auto | Running] -- C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe -- (WRConsumerService)
SRV - [2009/11/06 13:00:22 | 004,048,240 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Auto | Running] -- C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe -- (WebrootSpySweeperService)
SRV - [2008/08/13 18:32:40 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_dellsupportcenter) SupportSoft Sprocket Service (dellsupportcenter)
SRV - [2007/03/07 15:47:46 | 000,076,848 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\DellSupport\brkrsvc.exe -- (DSBrokerService)
SRV - [2006/11/03 19:19:58 | 000,013,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MsMpEng.exe -- (WinDefend)
SRV - [2006/10/23 07:50:35 | 000,046,640 | R--- | M] (AOL LLC) [Auto | Running] -- C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe -- (AOL ACS)
SRV - [2004/10/15 15:54:14 | 000,100,016 | ---- | M] (America Online, Inc) [Auto | Running] -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe -- (AOL TopSpeedMonitor)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\CA.tmp -- (MEMSWEEP2)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\Michelle\LOCALS~1\Temp\catchme.sys -- (catchme)
DRV - [2010/04/27 17:16:24 | 000,385,880 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\mfehidk.sys -- (mfehidk)
DRV - [2010/04/27 17:16:24 | 000,312,616 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfefirek.sys -- (mfefirek)
DRV - [2010/04/27 17:16:24 | 000,152,320 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfeavfk.sys -- (mfeavfk)
DRV - [2010/04/27 17:16:24 | 000,095,568 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfeapfk.sys -- (mfeapfk)
DRV - [2010/04/27 17:16:24 | 000,088,480 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfendisk.sys -- (mfendiskmp)
DRV - [2010/04/27 17:16:24 | 000,088,480 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfendisk.sys -- (mfendisk)
DRV - [2010/04/27 17:16:24 | 000,083,496 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\mferkdet.sys -- (mferkdet)
DRV - [2010/04/27 17:16:24 | 000,082,952 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfetdi2k.sys -- (mfetdi2k)
DRV - [2010/04/27 17:16:24 | 000,055,456 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\cfwids.sys -- (cfwids)
DRV - [2010/04/27 17:16:24 | 000,051,688 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfebopk.sys -- (mfebopk)
DRV - [2009/11/06 13:00:36 | 000,176,752 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Kernel | Boot | Running] -- C:\WINDOWS\SYSTEM32\Drivers\SSIDRV.SYS -- (SSIDRV)
DRV - [2009/11/06 13:00:36 | 000,023,152 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Kernel | Boot | Running] -- C:\WINDOWS\SYSTEM32\Drivers\SSHRMD.SYS -- (SSHRMD)
DRV - [2009/11/06 13:00:34 | 000,029,808 | ---- | M] (Webroot Software, Inc. (www.webroot.com)) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ssfs0bbc.sys -- (ssfs0bbc)
DRV - [2009/09/16 10:22:48 | 000,040,552 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\mfesmfk.sys -- (mfesmfk)
DRV - [2009/09/16 10:22:14 | 000,034,248 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\mferkdk.sys -- (mferkdk)
DRV - [2009/08/14 08:45:24 | 000,021,248 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMP50.sys -- (MREMP50)
DRV - [2009/08/14 08:45:24 | 000,020,096 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MRESP50.sys -- (MRESP50)
DRV - [2009/07/16 12:32:26 | 000,120,136 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Mpfp.sys -- (MPFP)
DRV - [2008/04/13 13:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 13:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2008/01/11 17:39:34 | 000,040,832 | ---- | M] (Microsoft Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\zumbus.sys -- (zumbus)
DRV - [2008/01/04 21:34:36 | 000,023,920 | ---- | M] (Webroot Software Inc (www.webroot.com)) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\sskbfd.sys -- (SSKBFD)
DRV - [2007/12/05 16:47:42 | 000,020,640 | ---- | M] (PC-Doctor, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Dell Support Center\HWDiag\bin\pcd5srvc.pkms -- (PCD5SRVC{57CE0040-62CCC763-05040000})
DRV - [2007/02/25 12:10:48 | 000,005,376 | --S- | M] (Gteko Ltd.) [Kernel | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\dsunidrv.sys -- (dsunidrv)
DRV - [2006/10/05 16:07:28 | 000,004,736 | ---- | M] (Gteko Ltd.) [Kernel | On_Demand | Stopped] -- C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys -- (DSproct)
DRV - [2005/03/22 23:44:38 | 000,008,552 | ---- | M] (Windows (R) 2000 DDK provider) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\asctrm.sys -- (ASCTRM)
DRV - [2004/12/01 03:22:00 | 000,087,488 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\drvmcdb.sys -- (drvmcdb)
DRV - [2004/11/23 02:56:00 | 000,040,480 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\drvnddm.sys -- (drvnddm)
DRV - [2004/11/22 17:36:39 | 000,018,003 | ---- | M] (Motive, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MRENDIS5.sys -- (MRENDIS5)
DRV - [2004/11/22 17:36:34 | 000,019,345 | ---- | M] (Motive, Inc.) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Motive\MREMPR5.sys -- (MREMPR5)
DRV - [2004/11/16 01:05:00 | 000,100,603 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudfa.sys -- (tfsnudfa)
DRV - [2004/11/16 01:05:00 | 000,098,714 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnudf.sys -- (tfsnudf)
DRV - [2004/11/16 01:05:00 | 000,086,554 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnifs.sys -- (tfsnifs)
DRV - [2004/11/16 01:05:00 | 000,034,843 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsncofs.sys -- (tfsncofs)
DRV - [2004/11/16 01:05:00 | 000,025,883 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnboio.sys -- (tfsnboio)
DRV - [2004/11/16 01:05:00 | 000,015,227 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnopio.sys -- (tfsnopio)
DRV - [2004/11/16 01:05:00 | 000,006,363 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsnpool.sys -- (tfsnpool)
DRV - [2004/11/16 01:05:00 | 000,004,123 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndrct.sys -- (tfsndrct)
DRV - [2004/11/16 01:05:00 | 000,002,239 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\SYSTEM32\dla\tfsndres.sys -- (tfsndres)
DRV - [2004/09/17 11:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/03 23:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/07/14 11:29:04 | 000,005,627 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\sscdbhk5.sys -- (sscdbhk5)
DRV - [2004/07/14 11:28:50 | 000,023,545 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\ssrtln.sys -- (ssrtln)
DRV - [2004/06/15 23:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/05 23:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/05 23:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/05 23:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 16:13:04 | 000,033,588 | R--- | M] (America Online, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 15:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 15:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 15:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 15:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 15:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 14:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 14:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 14:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 14:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 14:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 14:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 14:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 14:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 14:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 14:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 14:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\URLSearchHook: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL Inc)

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://dell.myway.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,CustomizeSearch =
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKCU\..\URLSearchHook: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL Inc)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\software\mozilla\Firefox\Extensions\\{1650a312-02bc-40ee-977e-83f158701739}: C:\Program Files\SiteAdvisor\FF1 [2006/08/02 14:08:21 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2010/08/25 10:11:39 | 000,000,098 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (AOL Toolbar Loader) - {3ef64538-8b54-4573-b48f-4d34b0238ab2} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL Inc)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20100517181649.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL Inc)
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {BA00B7B1-0351-477A-B948-23E3EE5A73D4} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL Inc)
O4 - HKLM..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe (AOL LLC)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [dscactivate] C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe ( )
O4 - HKLM..\Run: [HostManager] C:\Program Files\Common Files\AOL\1112810765\ee\AOLSoftware.exe (AOL Inc.)
O4 - HKLM..\Run: [Lexmark X6100 Series] C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe (Lexmark International, Inc.)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe (Webroot Software, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe (Sonic Solutions)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [AOL Fast Start] C:\Program Files\AOL 9.5\AOL.EXE (AOL Inc.)
O4 - HKCU..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKCU..\Run: [MoneyAgent] C:\Program Files\Microsoft Money\System\mnyexpr.exe (Microsoft Corp.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe (Adobe Systems Incorporated)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE (Microsoft Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
O16 - DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} http://www.worldwinner.com/games/v54...ms/zengems.cab (ZenGems Control)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10...I.cab55579.cab (StagingUI Object)
O16 - DPF: {0B195D55-0AB4-48C7-828F-34BE10BA4266} http://www.worldwinner.com/games/v53...alornodeal.cab (DealOrNoDeal Control)
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} http://aol.worldwinner.com/games/v47...amesLoader.cab (FunGamesLoader Object)
O16 - DPF: {1D082E71-DF20-4AAF-863B-596428C49874} http://www.worldwinner.com/games/v50/tpir/tpir.cab (TPIR Control)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macromedia.com/pub/s...irector/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {2D168880-539F-4967-BA11-F7C2862B9E1D} http://aolsvc.aol.com/onlinegames/fr...eb.1.0.0.4.cab (CPlayFirstDiaperDashControl Object)
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} http://www.worldwinner.com/games/v50/pool/pool.cab (Pool Control)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10...y.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {3D3DBC64-0D21-4EA4-94EE-86D6D9B31C0C} http://www.worldwinner.com/games/v45.../moneylist.cab (MoneyList Control)
O16 - DPF: {4AB16005-E995-4A60-89DE-8B8A3E6EB5B0} http://www.worldwinner.com/games/v56...ialpursuit.cab (TrivialPursuit Control)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} http://download.mcafee.com/molbin/sh...9/mcinsctl.cab (Reg Error: Key error.)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10...t.cab55579.cab (ZonePAChat Object)
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} http://www.worldwinner.com/games/v51.../bejeweled.cab (Bejeweled Control)
O16 - DPF: {61900274-3323-4446-BDCD-91548D32AF1B} http://www.worldwinner.com/games/v56...rsolitaire.cab (SpiderSolitaire Control)
O16 - DPF: {6C6FE41A-0DA6-42A1-9AD8-792026B2B2A7} http://www.worldwinner.com/games/v41...l/freecell.cab (FreeCell Control)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.microsoft.com/micr...?1193640776640 (MUWebControl Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (OnlineScanner Control)
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} http://aolsvc.aol.com/onlinegames/luxor/mjolauncher.cab (MJLauncherCtrl Class)
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} http://www.worldwinner.com/games/shared/wwlaunch.cab (Wwlaunch Control)
O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} http://www.worldwinner.com/games/v51...weledtwist.cab (BejeweledTwist Control)
O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} http://www.worldwinner.com/games/v57/cubis/cubis.cab (Cubis Control)
O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} http://zone.msn.com/bingame/zpagames...e.cab79352.cab (MSN Games – Texas Holdem Poker)
O16 - DPF: {A021A215-6CDC-44B4-8C16-90491CED9605} http://www.worldwinner.com/games/v68/clue/clue.cab (Clue Control)
O16 - DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} http://www.worldwinner.com/games/v57/wof/wof.cab (WoF Control)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramewor...o.cab56649.cab (MSN Games - Installer)
O16 - DPF: {BA35B9B8-DE9E-47C9-AFA7-3C77E3DDFD39} http://www.worldwinner.com/games/v46...y/monopoly.cab (Monopoly Control)
O16 - DPF: {BA94245D-2AA0-4953-9D9F-B0EE4CC02C43} http://www.worldwinner.com/games/v42...y/tilecity.cab (Tilecity Control)
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} http://www.worldwinner.com/games/v52.../dinerdash.cab (DinerDash Control)
O16 - DPF: {C82BB209-F528-46F9-96D5-69DEF7260916} http://www.worldwinner.com/games/v45.../mysterypi.cab (MysteryPI Control)
O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} http://zone.msn.com/bingame/zpagames...l.cab56649.cab (CBankshotZoneCtrl Class)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/products/plugin/...ndows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/ge...nt/swflash.cab (Shockwave Flash Object)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10...y.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {E12EB891-D000-421B-A8ED-EDE1BDCA14A0} http://www.worldwinner.com/games/v44...ol/golfsol.cab (GolfSol Control)
O16 - DPF: {E70E3E64-2793-4AEF-8CC8-F1606BE563B0} http://www.worldwinner.com/games/v54...s/wwspades.cab (WWSpades Control)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O28 - HKLM ShellExecuteHooks: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - C:\Program Files\Windows Defender\MpShHook.dll (Microsoft Corporation)
O30 - LSA: Security Packages - (EM) - File not found
O30 - LSA: Security Packages - (ecurity Packages settings...) - File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2010/08/25 10:09:43 | 000,000,000 | ---D | C] -- C:\_OTL
[2010/08/17 23:08:31 | 000,000,000 | ---D | C] -- C:\Program Files\PokerStars
[2010/08/15 13:39:56 | 000,398,744 | R--- | C] (Coupons, Inc.) -- C:\WINDOWS\cpnprt2.cid
[2010/08/11 10:25:38 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Michelle\Desktop\TFC.exe
[2010/08/10 18:27:34 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Michelle\Desktop\RootRepeal
[2010/08/10 16:49:25 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Michelle\Desktop\tdsskiller
[2010/08/08 23:30:06 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Michelle\Desktop\OTL.exe
[2010/08/08 20:13:44 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/08 20:13:44 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/08 20:13:44 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/08 19:29:35 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/08/08 19:29:31 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/08/08 19:29:30 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/08/08 19:08:59 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2010/08/07 22:52:38 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2010/08/07 22:52:38 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2010/08/07 22:52:38 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2010/08/07 22:52:38 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2010/08/07 22:51:50 | 000,000,000 | ---D | C] -- C:\Qoobox
[2010/08/04 19:00:20 | 000,000,000 | ---D | C] -- C:\Program Files\Sophos
[2010/08/03 17:35:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Michelle\Application Data\Malwarebytes
[2010/08/03 17:35:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/08/03 15:23:41 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2010/07/27 01:30:35 | 008,462,336 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\shell32.dll
[6 C:\WINDOWS\Fonts\*.tmp files -> C:\WINDOWS\Fonts\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2010/08/25 10:19:18 | 000,000,758 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/08/25 10:16:59 | 000,000,330 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2010/08/25 10:13:36 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/08/25 10:13:31 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/08/25 10:13:30 | 534,827,008 | -HS- | M] () -- C:\hiberfil.sys
[2010/08/25 10:12:56 | 003,670,016 | ---- | M] () -- C:\Documents and Settings\Michelle\ntuser.dat
[2010/08/25 10:12:32 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\Michelle\NTUSER.INI
[2010/08/25 10:11:39 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\ETC\Hosts
[2010/08/24 08:52:27 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/08/21 17:47:04 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2010/08/21 16:49:11 | 000,000,458 | ---- | M] () -- C:\WINDOWS\lexstat.ini
[2010/08/17 23:09:27 | 000,000,754 | ---- | M] () -- C:\Documents and Settings\Michelle\Application Data\Microsoft\Internet Explorer\Quick Launch\PokerStars.lnk
[2010/08/17 23:09:27 | 000,000,736 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\PokerStars.lnk
[2010/08/15 13:39:56 | 000,398,744 | R--- | M] (Coupons, Inc.) -- C:\WINDOWS\cpnprt2.cid
[2010/08/15 13:39:38 | 000,398,744 | ---- | M] (Coupons, Inc.) -- C:\WINDOWS\System32\cpnprt2.cid
[2010/08/13 16:51:26 | 000,003,082 | ---- | M] () -- C:\Documents and Settings\Michelle\Application Data\wklnhst.dat
[2010/08/13 16:51:04 | 000,023,552 | ---- | M] () -- C:\Documents and Settings\Michelle\My Documents\MICHELLE CHILL.doc
[2010/08/11 10:24:38 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Michelle\Desktop\TFC.exe
[2010/08/10 23:12:42 | 000,593,368 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/10 22:58:39 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/08/10 22:51:24 | 000,503,486 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/10 22:51:24 | 000,442,466 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2010/08/10 22:51:24 | 000,071,732 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[2010/08/08 23:29:49 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Michelle\Desktop\OTL.exe
[2010/08/08 19:29:40 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/07 23:12:12 | 000,000,227 | ---- | M] () -- C:\WINDOWS\system.ini
[2010/08/07 22:37:37 | 003,816,812 | R--- | M] () -- C:\Documents and Settings\Michelle\Desktop\ComboFix.exe
[2010/08/06 23:14:51 | 000,070,145 | ---- | M] () -- C:\VETlog.dmp
[2010/08/04 21:15:21 | 000,000,036 | ---- | M] () -- C:\Documents and Settings\Michelle\Local Settings\Application Data\housecall.guid.cache
[2010/08/03 15:40:28 | 000,002,453 | ---- | M] () -- C:\Documents and Settings\Michelle\Desktop\HiJackThis.lnk
[2010/07/27 01:30:35 | 008,462,336 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\shell32.dll

========== Files Created - No Company Name ==========

[2010/08/17 23:09:27 | 000,000,754 | ---- | C] () -- C:\Documents and Settings\Michelle\Application Data\Microsoft\Internet Explorer\Quick Launch\PokerStars.lnk
[2010/08/17 23:09:27 | 000,000,736 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\PokerStars.lnk
[2010/08/08 19:29:40 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/07 22:52:38 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2010/08/07 22:52:38 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2010/08/07 22:52:38 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2010/08/07 22:52:38 | 000,077,312 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2010/08/07 22:52:38 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2010/08/07 22:37:57 | 003,816,812 | R--- | C] () -- C:\Documents and Settings\Michelle\Desktop\ComboFix.exe
[2010/08/04 21:15:21 | 000,000,036 | ---- | C] () -- C:\Documents and Settings\Michelle\Local Settings\Application Data\housecall.guid.cache
[2010/08/03 15:23:41 | 000,002,453 | ---- | C] () -- C:\Documents and Settings\Michelle\Desktop\HiJackThis.lnk
[2009/11/06 13:00:28 | 000,031,088 | ---- | C] () -- C:\WINDOWS\System32\wrLZMA.dll
[2007/12/01 22:37:51 | 000,000,589 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2007/08/30 00:32:42 | 000,000,000 | ---- | C] () -- C:\WINDOWS\slingox.INI
[2007/03/07 15:38:26 | 000,040,448 | ---- | C] () -- C:\WINDOWS\System32\BJAXSecurityManager.dll
[2007/03/07 15:38:20 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\BJInstaller.dll
[2006/10/25 15:10:43 | 000,684,032 | ---- | C] () -- C:\WINDOWS\System32\libeay32.dll
[2006/10/25 15:10:43 | 000,155,648 | ---- | C] () -- C:\WINDOWS\System32\ssleay32.dll
[2006/07/29 00:02:02 | 000,000,029 | ---- | C] () -- C:\WINDOWS\atid.ini
[2005/12/14 14:08:36 | 000,000,000 | ---- | C] () -- C:\WINDOWS\SETUP32.INI
[2005/12/08 16:30:35 | 000,684,032 | ---- | C] () -- C:\WINDOWS\libeay32.dll
[2005/12/08 16:30:35 | 000,155,648 | ---- | C] () -- C:\WINDOWS\ssleay32.dll
[2005/07/25 00:02:49 | 000,102,912 | ---- | C] () -- C:\WINDOWS\System32\islzma.dll
[2005/05/11 17:10:13 | 000,001,603 | ---- | C] () -- C:\WINDOWS\yahtzee.ini
[2005/04/26 10:15:10 | 000,000,458 | ---- | C] () -- C:\WINDOWS\lexstat.ini
[2005/04/11 23:14:51 | 000,000,382 | ---- | C] () -- C:\WINDOWS\SIERRA.INI
[2005/04/06 12:54:36 | 000,000,004 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2005/03/29 23:12:44 | 000,172,032 | ---- | C] () -- C:\WINDOWS\System32\rsUtil.dll
[2005/03/22 23:52:50 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2005/03/22 23:49:14 | 000,000,264 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2005/03/22 23:35:22 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2005/03/22 22:59:20 | 000,000,370 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/09/15 23:03:14 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2004/08/10 14:13:12 | 000,000,780 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 06:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2003/09/23 00:48:43 | 000,077,824 | ---- | C] () -- C:\WINDOWS\System32\LXBFLCNP.DLL
[2003/02/18 10:27:58 | 000,003,120 | ---- | C] () -- C:\WINDOWS\PFA110.ini
[2002/11/13 14:40:22 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\lxbfvs.dll
[2002/09/04 13:42:38 | 000,000,188 | ---- | C] () -- C:\WINDOWS\System32\lxbfcoin.ini
[2000/02/08 03:05:36 | 000,110,080 | R--- | C] () -- C:\WINDOWS\System32\W32MKRC.DLL
[2000/02/08 03:05:34 | 000,038,576 | ---- | C] () -- C:\WINDOWS\System32\NWLOCALE.DLL
[1999/03/30 10:53:50 | 000,000,793 | ---- | C] () -- C:\WINDOWS\BTI.INI
[1980/01/01 01:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll

========== Alternate Data Streams ==========

@Alternate Data Stream - 100 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:E65BB25A
< End of report >

Since reboot I can't open Poker Stars is says OTL moved it I installed it last week so was less than 30 days old. Do I need to reinstall it?

[emeraldnzl]

Since reboot I can't open Poker Stars is says OTL moved it I installed it last week so was less than 30 days old.

My bad.

That one often comes as foistware bundled with other stuff. I thought it might be the cause of your pop up so removed it. Yes the best approach would be to re-install.

I think your computer is clean but before we clear away the tools we have been using how is your machine now?

[misslucy90]

Good evening emeraldnzl,
Let me play with it for a few days and I'll let you know sometime it runs ok for a few days then out of the blue it doing crazy things lol.

[emeraldnzl]

Hello again misslucy90,

By all means check it out but of now things look clean to me. If your machine is not displaying problems then I think we should remove the tools we have been using.

We can always download again in a few days time if we need them but leaving them on your computer for a length of time is not a good idea.

The cleanup process actually completes the clean and removes some bad ones in quarantine in the tools we have been using and infection left in your machines System Restore.

Follow these steps to uninstall Combofix and tools used in the removal of malware. This will also clean out and reset your Restore Points.

• Click START then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

Step 2

• Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
• Click on the CleanUp! button
• Click Yes to begin the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

MBAM can be uninstalled via control panel add/remove but it may be a useful tool to keep.

-------------------------------------------------------------------------------------------------------------------

A reminder: Remember to turn back on any anti-malware programs you may have turned off during the cleaning process.

-------------------------------------------------------------------------------------------------------------------

Now that your machine is clean here are some things that I think are worth having a look at if you don't already know about them:

---------------------------------------------------------------------------------------------------------------------

Regularly check that your Java is up to date. Older versions are vunerable to malicious attack.

• Download from here Java Runtime Environment (JDK) Update
• Scroll to where it says "Windows XP/Vista/2000/2003/2008 online" and download and follow the instructions to install.
  
  Reboot your computer.
  You also need to uininstall older versions of Java.
  
• Click Start > Control Panel > Add or Remove Programs
• Remove all Java updates except the latest one you have just installed.

--------------------------------------------------------------------------------------------------------------------

Be sure and give the Temp folders a cleaning out now and then. This helps with security and your computer will run more efficiently. I clean mine once a week.

For ease of use, you might consider the following free program:

• TFC.exe

--------------------------------------------------------------------------------------------------------------------

Make Internet Explorer more secure

• Click Start > Run
• Type Inetcpl.cpl & click OK
• Click on the Security tab
• Click Reset all zones to default level
• Make sure the Internet Zone is selected & Click Custom level
• In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
• Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* Consider using an alternate browser.

Opera may be downloaded from here. It is one of the least targeted of all browers.

Avant may be downloaded from here. Another one that is less well known.

Firefox may be downloaded from Here. I use Firefox because I like it. Used to be one of the safest but now targeted probably as much as IE.

Adblock Plus is a good Add-on for Firefox that helps prevent those annoying pop ups.
-----------------------------------------------------------------------------------------------------------------------

Startuplite is a tool to help you stop some programs not needed when you start your computer from loading. They will begin automatically only when needed.

-----------------------------------------------------------------------------------------------------------------------

To help protect your computer in the future here are some free programs you can look at:

• It is recommended that you do set Windows to check, download and install your updates automatically.
  
  * Click Start > Control Panel > Automatic Updates
  * Set the day and time for the update check. Set this to a time when your computer will normally be on and connected to the internet.
  * Click Apply then OK.
  
  And to keep your system clean consider choosing from these free for home use malware scanners and updating and running weekly.
  
• Malwarebytes
• SuperAntiSpyWare

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

Have a safe and happy computing day!

[misslucy90]

Hi emeraldnzl,
My computer does seem to be running much better so uninstall combofix and ran the cleanup on OTL.
I went to the java site but my computer already has the latest version of java installed.
I'm going to keep TFC and malwarebytes and run them once a week.
I ran startuplite and my computer loads much faster now sometimes it seems like it doesn't load properly but I think I need more ram only have 512 and window is always increasing my virtual memory.

I don't think my windows are updating I go to update site and click check for updates and it say its checking but come back 20 mins later it's still checking any idea what going on there?

Do you think I could install more memory myself or should I take it in and get someone else to do it?

[emeraldnzl]

I think I need more ram only have 512

Yes I think that is likely.

Up to you whether you put it in yourself or take it to a repair shop. It's just a matter of clipping in a little chip thingy but you have to get the right sort. Your supplier or repair shop should be able to just put it in for you as you wait. Nowadays it is relatively cheap too.

I don't think my windows are updating I go to update site and click check for updates and it say its checking but come back 20 mins later it's still checking any idea what going on there?

Try this:

Download and run WUS Fix.exe

I went to the java site but my computer already has the latest version of java installed.

That's fine.

I'm going to keep TFC and malwarebytes and run them once a week.

Good idea.

[misslucy90]

WUS Fix didn't work still can't update windows.

[emeraldnzl]

Hi misslucy90,

WUS Fix didn't work still can't update windows.

Please run the MGA Diagnostic Tool and post back the report it produces:

• Download MGADiag to your desktop.
• Double-click on MGADiag.exe to launch the program
• Click "Continue"
• Ensure that the "Windows" tab is selected (it should be by default).
• Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
• Paste the MGA Diagnostic Report back here in your next reply.

[misslucy90]

Hello emeraldnzl,
I ran MGADiag but when click copy nothing happens how do I copy and paste the report?

[emeraldnzl]

I ran MGADiag but when click copy nothing happens how do I copy and paste the report?

Do you mean that after you clicked the copy button it doesn't save it to clipboard and when you paste, nothing happens?

[misslucy90]

I'm really not trying to confuse you lol but I don't know what the clipborad is but when I click on copy nothing pops up the program is still there with what looks like a report on it and I can keep clicking copy but nothing happens you can't highlight the report with left click and right click does nothing.

[emeraldnzl]

No worries. The clipboard is just a name for the place the computer saves that log to while it waits for you to paste it somewhere. You can't see it.

Try opening notepad and paste there, you should see the log pop onto the notepad. That will show you the computer has it saved on clipboard.

Then just past it back here. It should still be on clipboard in your computer.

[misslucy90]

I got it good thing one of us knows what their doing lol.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-GD6GR-K6DP3-4C8MT
Windows Product Key Hash: s2kt66ZJWfV4nS1wFD5F9bxTSDw=
Windows Product ID: 76477-OEM-2111907-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.3.0.hom
ID: {7B2343D5-19D7-43C6-A896-80DB1075D885}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Word 2002 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7B2343D5-19D7-43C6-A896-80DB1075D885}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4C8MT</PKey><PID>76477-OEM-2111907-00102</PID><PIDType>2</PIDType><SID>S-1-5-21-4104682762-405245404-3980607000</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Dimension 3000 </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A02</Version><SMBIOSVersion major="2" minor="3"/><Date>20041108000000.000000+000</Date><SLPBIOS>Dell System,Dell Computer,Dell System,Dell System</SLPBIOS></BIOS><HWID>32C733E70184605C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Dell Dimension DIM3000</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.17.0"/><File Name="WgaLogon.dll" Version="1.7.17.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{911B0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Word 2002</Name><Ver>10</Ver><Val>62A4EAC3B9ACA0A</Val><Hash>oYFJkmRdgrdNVD6wKZKJMnTn5To=</Hash><Pid>54189-OEM-1650002-00005</Pid><PidType>16</PidType></Product></Products><Applications><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->

[emeraldnzl]

That looks fine. Shouldn't be a reason there that Windows Update is not working.

Go to the link below for instructions on how to fix Windows Update.

http://support.microsoft.com/kb/971058