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XP ERROR 1000008e PRODUCT 256_1

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OMADON OMADON is offline
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05-Aug-2010, 11:14 AM #1
XP ERROR 1000008e PRODUCT 256_1
My 'better half' uses Win XP Pro, v2002, SP3 and daily gets this error:

"System has recovered from a serious error ...."

Error signature:
BCCode: 1000008e BCP1: C0000005 BCP2:BF81FAFF BCP3:B42E0C14
BCP4: 00000000 OSVer:5_1_2600 SP:3_0 Product: 256_1

The following files....
C:\DOCUME~1\User\LOCALS~1\Temp\WERca69.dir00\Mini080510-01.dmp
C:\DOCUME~1User\LOCALS~1\Temp\WERca69.dir00\sysdata.xml

(the 'signatures' vary from day-day, but Product is the same)

[1] HOW can we identify this Product and [2] correct error/eliminate crashes?
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surferdude2 surferdude2 is offline
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05-Aug-2010, 11:49 AM #2
It looks like you may have a viral infection. Perhaps one of the resident experts will chime in and help you. If nothing develops soon, repost this in the Virus/Malware forum.
More Information Here.
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05-Aug-2010, 10:04 PM #3
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05-Aug-2010, 10:09 PM #4
If indeed this is an infection/malware, should it not have been detected by Norton 360 full scan?
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surferdude2 surferdude2 is offline
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05-Aug-2010, 10:21 PM #5
You'd like to think so but AV programs are not flawless. The challenge for them is to keep up - getting ahead is out of the question.

This gremlin is pretty new stuff as you can deduce from what MS says about it in the link I posted for you:

Quote:
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice.
I'm surprised you haven't gotten any attention from some mod. I reported your thread for moving. Perhaps you should also do that. Click the red Report button and see if you get better service.
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06-Aug-2010, 05:11 AM #6
moved this here as the more appropriate location
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07-Aug-2010, 04:56 PM #7
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