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Why wont any Microsoft websites work on my computer? (Windows XP)

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Inkspots's Avatar
Inkspots Inkspots is offline
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17-Nov-2010, 05:30 PM #1
Why wont any Microsoft websites work on my computer? (Windows XP)
I have Windows XP.
Every time I try to go to a website with "microsoft.com" in the address, it gives me the notice
"Internet Explorer cannot display the web page."

My friend said she can get on the website fine, so I don't think it's the server. My internet connection is fine. Also, it's nothing to do with my HOSTS file, I've checked.
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17-Nov-2010, 05:31 PM #2
Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

IMPORTANT: Do not fix anything
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Inkspots Inkspots is offline
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20-Nov-2010, 10:51 PM #3
Quote:
Originally Posted by Phantom010 View Post
Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

IMPORTANT: Do not fix anything
Alright, here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:51:09 PM, on 11/20/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.exe
C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://inmemoryofkiara.com/chat.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1279234973250
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1279235023781
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\WINDOWS\system32\GameMon.des.exe (file missing)
O23 - Service: QuestDns Service - Unknown owner - C:\Documents and Settings\All Users\Application Data\QuestDns\questdns111.exe
--
End of file - 6882 bytes
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20-Nov-2010, 11:03 PM #4
Please download the free version of Malwarebytes' Anti-Malware. Run a quick scan and have it delete whatever it finds. Then, please post back the text report from the scan, and a new HijackThis log.

By the way, you don't have any antivirus protection on your computer. You'll only end up getting infected over and over again.
__________________

Please read instructions and questions carefully, and reply in a timely manner... Thank you.

Why don't you just Google it?
If your problem is solved, please click on the Mark Solved button.

Last edited by Phantom010; 20-Nov-2010 at 11:11 PM..
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dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
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21-Nov-2010, 09:24 AM #5
Inkspots's Avatar
Inkspots Inkspots is offline
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21-Nov-2010, 05:49 PM #6
Quote:
Originally Posted by Phantom010 View Post
Please download the free version of Malwarebytes' Anti-Malware. Run a quick scan and have it delete whatever it finds. Then, please post back the text report from the scan, and a new HijackThis log.

By the way, you don't have any antivirus protection on your computer. You'll only end up getting infected over and over again.

I probably need to get AntiVirus soon then... I tried the link, it won't work for me.
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dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
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22-Nov-2010, 03:31 AM #7
Delete any existing version of ComboFix you have sitting on your desktop
Please read and follow all these instructions very carefully

Download ComboFix from Here or Hereto your Desktop.
As you download it rename it to inkspots123.exe


**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
--------------------------------------------------------------------
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
  • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
  • Remember to re enable the protection again after combofix has finished
--------------------------------------------------------------------
2. Close any open browsers and any other programs you might have running
Double click on combofix.exe & follow the prompts.
If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
Please select yes & let it download the files it needs to do this
When finished, it will produce a report for you.
Please post the "C:\ComboFix.txt" for further review


****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.

Please tell us if it has cured the problems or if there are any outstanding issues
__________________
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24-Nov-2010, 09:25 PM #8
Thank you. It works now. I don't know if you still need this or not, but here.



ComboFix 10-11-24.01 - kitty 11/24/2010 20:03:19.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.533 [GMT -5:00]
Running from: c:\documents and settings\kitty\Desktop\inkspots123.exe
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\program files\Search Toolbar
c:\program files\Search Toolbar\icon.ico
c:\program files\Search Toolbar\SearchToolbar.dll
c:\program files\Search Toolbar\SearchToolbarUninstall.exe
c:\program files\Search Toolbar\SearchToolbarUpdater.exe
c:\windows\system32\sgnfzen.dll
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
-------\Legacy_hajvlkoi
-------\Legacy_mekrkl
-------\Service_hajvlkoi
-------\Service_mekrkl

((((((((((((((((((((((((( Files Created from 2010-10-25 to 2010-11-25 )))))))))))))))))))))))))))))))
.
2010-11-24 17:41 . 2010-11-24 17:41 -------- d-----w- c:\documents and settings\kitty\Application Data\FCTB000062219
2010-11-24 17:41 . 2010-11-24 17:41 -------- d-----w- c:\program files\Common Files\FreeCause
2010-11-24 17:41 . 2010-11-24 17:41 -------- d-----w- c:\program files\Webs Credits 2
2010-11-21 02:50 . 2010-11-21 02:50 -------- d-----w- c:\program files\Trend Micro
2010-11-17 04:41 . 2010-11-17 04:41 323624 ----a-w- c:\windows\system32\wiaaut.dll
2010-11-11 16:43 . 2008-04-14 05:15 60032 -c--a-w- c:\windows\system32\dllcache\usbaudio.sys
2010-11-11 16:43 . 2008-04-14 05:15 60032 ----a-w- c:\windows\system32\drivers\USBAUDIO.sys
2010-11-11 16:43 . 2008-04-14 10:42 91136 ----a-w- c:\windows\system32\kswdmcap.ax
2010-11-11 16:43 . 2008-04-14 10:42 28672 ----a-w- c:\windows\system32\vidcap.ax
2010-11-11 16:43 . 2008-04-14 10:42 61952 ----a-w- c:\windows\system32\kstvtune.ax
2010-11-11 16:43 . 2008-04-14 10:42 20992 ----a-w- c:\windows\system32\dshowext.ax
2010-11-11 16:43 . 2008-04-14 10:42 53760 -c--a-w- c:\windows\system32\dllcache\vfwwdm32.dll
2010-11-11 16:43 . 2008-04-14 10:42 53760 ----a-w- c:\windows\system32\vfwwdm32.dll
2010-11-11 16:43 . 2008-04-14 05:16 121984 -c--a-w- c:\windows\system32\dllcache\usbvideo.sys
2010-11-11 16:43 . 2008-04-14 05:16 121984 ----a-w- c:\windows\system32\drivers\usbvideo.sys
2010-11-11 16:43 . 2008-04-14 10:42 43008 ----a-w- c:\windows\system32\ksxbar.ax
2010-11-11 16:43 . 2008-04-14 05:15 32128 -c--a-w- c:\windows\system32\dllcache\usbccgp.sys
2010-11-11 16:43 . 2008-04-14 05:15 32128 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2010-11-06 21:07 . 2010-11-08 20:59 -------- d-----w- c:\documents and settings\kitty\Tracing
2010-11-06 21:05 . 2010-11-06 21:05 -------- d-----w- c:\program files\Microsoft Silverlight
2010-11-06 21:04 . 2010-11-06 21:04 -------- d-----w- c:\program files\Microsoft Sync Framework
2010-11-06 21:04 . 2010-11-06 21:04 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2010-11-06 21:03 . 2010-11-06 21:03 -------- d-----w- c:\program files\Microsoft SQL Server Compact Edition
2010-11-06 21:02 . 2010-11-06 21:02 -------- d-----w- c:\program files\Microsoft
2010-11-06 21:01 . 2010-11-08 21:23 -------- d-----w- c:\program files\Windows Live
2010-11-06 20:55 . 2010-11-06 20:55 -------- d-----w- c:\program files\Common Files\Windows Live
2010-10-28 16:32 . 2010-10-28 16:43 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-15 08:50 . 2010-07-16 01:00 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-09-15 06:29 . 2010-07-16 00:17 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-09-08 15:17 . 2010-09-08 15:17 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 15:17 . 2010-09-08 15:17 69632 ----a-w- c:\windows\system32\QuickTime.qts
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{1e5a4f45-c0aa-403b-8347-af78a162d200}"= "c:\program files\Webs Credits 2\Helper.dll" [2010-11-24 356864]
[HKEY_CLASSES_ROOT\clsid\{1e5a4f45-c0aa-403b-8347-af78a162d200}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{26D232EA-82BE-4AC9-96C0-1B61A4900FC1}]
[HKEY_CLASSES_ROOT\FreeCauseURLSearchHook.FCToolbarURLSearchHook]
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
2010-06-13 23:10 2734688 ----a-w- c:\program files\Zynga\tbZyng.dll
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{818B93D5-A4FA-4488-BF14-C4CB7B54AA0C}]
2010-11-24 17:41 1532416 ----a-w- c:\program files\Webs Credits 2\Toolbar.dll
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{7b13ec3e-999a-4b70-b9cb-2617b8323822}"= "c:\program files\Zynga\tbZyng.dll" [2010-06-13 2734688]
"{674F9426-E0C0-4BEC-A819-5F57D5A94CB3}"= "c:\program files\Webs Credits 2\Toolbar.dll" [2010-11-24 1532416]
[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
[HKEY_CLASSES_ROOT\clsid\{674f9426-e0c0-4bec-a819-5f57d5a94cb3}]
[HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{BF6E780C-D909-4910-98E1-33F53F9680DD}]
[HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{7B13EC3E-999A-4B70-B9CB-2617B8323822}"= "c:\program files\Zynga\tbZyng.dll" [2010-06-13 2734688]
"{674F9426-E0C0-4BEC-A819-5F57D5A94CB3}"= "c:\program files\Webs Credits 2\Toolbar.dll" [2010-11-24 1532416]
[HKEY_CLASSES_ROOT\clsid\{7b13ec3e-999a-4b70-b9cb-2617b8323822}]
[HKEY_CLASSES_ROOT\clsid\{674f9426-e0c0-4bec-a819-5f57d5a94cb3}]
[HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar.3]
[HKEY_CLASSES_ROOT\TypeLib\{BF6E780C-D909-4910-98E1-33F53F9680DD}]
[HKEY_CLASSES_ROOT\FCTB000062219.IEToolbar]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Update"="c:\documents and settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2010-11-18 136176]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DiskeeperSystray"="c:\program files\Diskeeper Corporation\Diskeeper\DkIcon.exe" [2006-10-04 163840]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-01-13 134656]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-01-13 166912]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-01-13 135680]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-09-22 47904]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-09-08 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-09-24 421160]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]
c:\documents and settings\kitty\Start Menu\Programs\Startup\
OpenOffice.org 2.4.lnk - c:\program files\OpenOffice.org 2.4\program\quickstart.exe [2008-1-21 393216]
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Auth orizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Pando Networks\\Media Booster\\PMB.exe"=
"c:\\Program Files\\WolfQuest\\WolfQuest.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Documents and Settings\\kitty\\Local Settings\\Application Data\\Google\\Google Talk Plugin\\googletalkplugin.exe"=
"c:\\Program Files\\Webs Credits 2\\TroubleShooter.exe"=
"c:\\Program Files\\Webs Credits 2\\ToolbarUpdate.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\Glob allyOpenPorts\List]
"86:TCP"= 86:TCP:BroadCam Video Streaming Server Web Server
"1935:TCP"= 1935:TCP:BroadCam Video Streaming Server Flash Video Server
"4100:UDP"= 4100:UDP:uPNP Router Control Port
"57499:TCP"= 57499:TCP:Pando Media Booster
"57499:UDP"= 57499:UDP:Pando Media Booster
"3806:TCP"= 3806:TCP:zrafv
"1035:TCP"= 1035:TCP:Akamai NetSession Interface
"5000:UDP"= 5000:UDP:Akamai NetSession Interface
R2 Akamai;Akamai NetSession Interface;c:\windows\System32\svchost.exe -k Akamai [4/14/2008 4:42 AM 14336]
R3 CnxtHdAudAddService;Microsoft UAA Function Driver for High Definition Audio Service;c:\windows\system32\drivers\CHDAud.sys [10/4/2007 10:35 AM 651776]
S2 hajvlkoi;Image Monitor;c:\windows\system32\svchost.exe -k netsvcs [4/14/2008 4:42 AM 14336]
S2 mekrkl;Manager Boot;c:\windows\system32\svchost.exe -k netsvcs [4/14/2008 4:42 AM 14336]
S2 QuestDns Service;QuestDns Service;c:\documents and settings\All Users\Application Data\QuestDns\questdns111.exe [7/27/2010 12:24 AM 57608]
S3 dump_wmimmc;dump_wmimmc;\??\c:\program files\Gpotato\Flyff\GameGuard\dump_wmimmc.sys --> c:\program files\Gpotato\Flyff\GameGuard\dump_wmimmc.sys [?]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\GameMon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 PTUMWBus;PANTECH USB Modem V2 Composite Device Driver;c:\windows\system32\drivers\PTUMWBus.sys [10/1/2010 9:58 PM 54544]
S3 PTUMWCDF;PANTECH USB Modem V2 Installation CD;c:\windows\system32\drivers\PTUMWCDF.sys [10/1/2010 9:58 PM 22032]
S3 PTUMWCSP;PANTECH USB Modem V2 Connection Port;c:\windows\system32\drivers\PTUMWCSP.sys [10/1/2010 9:58 PM 160400]
S3 PTUMWFLT;PTUMWNET Filter Driver;c:\windows\system32\drivers\PTUMWFLT.sys [10/1/2010 9:58 PM 12048]
S3 PTUMWMdm;PANTECH USB Modem V2 Modem Driver;c:\windows\system32\drivers\PTUMWMdm.sys [10/1/2010 9:58 PM 160400]
S3 PTUMWNET;PANTECH USB Modem V2 WWAN Driver;c:\windows\system32\drivers\PTUMWNET.sys [10/1/2010 9:58 PM 115216]
S3 PTUMWNSP;PANTECH USB Modem V2 NMEA Port;c:\windows\system32\drivers\PTUMWNSP.sys [10/1/2010 9:58 PM 160400]
S3 PTUMWVsp;PANTECH USB Modem V2 Diagnostic Port;c:\windows\system32\drivers\PTUMWVsp.sys [10/1/2010 9:58 PM 160400]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Akamai REG_MULTI_SZ Akamai
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
hajvlkoi
mekrkl
.
Contents of the 'Scheduled Tasks' folder
2010-09-10 c:\windows\Tasks\debutShakeIcon.job
- c:\program files\NCH Software\Debut\debut.exe [2010-08-23 00:56]
2010-11-24 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1078081533-1214440339-1177238915-1003Core.job
- c:\documents and settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-11-18 01:53]
2010-11-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1078081533-1214440339-1177238915-1003UA.job
- c:\documents and settings\kitty\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2010-11-18 01:53]
2010-11-24 c:\windows\Tasks\ParetoLogic Registration3.job
- c:\program files\Common Files\ParetoLogic\UUS3\UUS3.dll [2009-10-12 05:01]
2010-10-16 c:\windows\Tasks\ParetoLogic Update Version3.job
- c:\program files\Common Files\ParetoLogic\UUS3\Pareto_Update3.exe [2009-10-12 05:01]
2010-10-28 c:\windows\Tasks\PC Health Advisor Defrag.job
- c:\program files\ParetoLogic\PCHA\PCHA.exe [2010-09-30 21:40]
2010-10-02 c:\windows\Tasks\PC Health Advisor.job
- c:\program files\ParetoLogic\PCHA\PCHA.exe [2010-09-30 21:40]
2010-11-24 c:\windows\Tasks\User_Feed_Synchronization-{8F189BF9-04B5-4BFA-94E6-A6CE9B9E1353}.job
- c:\windows\system32\msfeedssync.exe [2007-08-13 08:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://inmemoryofkiara.com/chat.htm
uInternet Settings,ProxyOverride = *.local
IE: Crawler Search - tbr:iemenu
Handler: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - c:\progra~1\Crawler\ctbr.dll
.
- - - - ORPHANS REMOVED - - - -
HKCU-Run-msnmsgr - c:\program files\Windows Live\Messenger\msnmsgr.exe
AddRemove-Search Toolbar - c:\program files\Search Toolbar\SearchToolbarUninstall.exe

**************************************************************************
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully
hidden files:
**************************************************************************
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\npggsvc]
"ImagePath"="c:\windows\system32\GameMon.des -service"
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\hajvlkoi]
"ServiceDll"="c:\windows\system32\sgnfzen.dll"
--
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\mekrkl]
"ServiceDll"="c:\windows\system32\sgnfzen.dll"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_Ac tiveX.exe,-101"
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
- - - - - - - > 'explorer.exe'(4048)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Diskeeper Corporation\Diskeeper\DkService.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\OpenOffice.org 2.4\program\soffice.exe
c:\program files\OpenOffice.org 2.4\program\soffice.BIN
c:\program files\iPod\bin\iPodService.exe
c:\\?\c:\windows\system32\WBEM\WMIADAP.EXE
.
**************************************************************************
.
Completion time: 2010-11-24 20:21:10 - machine was rebooted
ComboFix-quarantined-files.txt 2010-11-25 01:21
Pre-Run: 7,732,101,120 bytes free
Post-Run: 8,374,116,352 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
- - End Of File - - 41BD4CB30F2BFBD88EC26D9521EDDB87
dvk01's Avatar
dvk01   (Derek) dvk01 is online now dvk01 is authorized to help remove malware.
Moderator & Malware Removal Specialist with 45,332 posts.
 
Join Date: Dec 2002
Location: Loughton, Essex, UK
25-Nov-2010, 05:59 AM #9
still a bit to do

Download the attached CFScript.txt and save it to your desktop ( click on the link underneath this post & if you are using internet explorer when the "File download" pop up comes press SAVE and choose desktop in the list of selections in that window & press save)
Disable any antivirus/antimalware/firewall realtime protection or script blocking in the same way you did previously before running combofix & remember to re-enable it when it has finished
Close any open browsers
Then drag the CFScript.txt into the ComboFix.exe as shown in the screenshot below.







This will start ComboFix again. It may ask to reboot. Post the contents of Combofix.txt in your next reply


Note: these instructions and script were created specifically for this user. If you are not this user, do NOT follow these instructions or use this script as it could damage the workings of your system and will not fix your problem. If you have a similar problem start your own topic in the malware fixing forum

This will create a zip file inside C:\QooBox\quarantine named something like [38]-Submit_2008-01-17@17.50.zip

at the end it will pop up an alert & open your browser and ask you to send the zip file

please follow those instructions. We need to see the zip file before we can carry on with the fix

If there is no pop up alert or open browser then

please go to http://www.thespykiller.co.uk/index.php?board=1.0 and upload these files so I can examine them and if needed distribute them to antivirus companies.
Just press new topic, fill in the needed details and just give a link to your post here & then press the browse button and then navigate to & select the files on your computer, If there is more than 1 file then press the more attachments button for each extra file and browse and select etc and then when all the files are listed in the windows press send to upload the files ( do not post HJT logs there as they will not get dealt with)

Files to submit:
the zip file inside C:\QooBox\quarantine created by combofix named something like [38]-Submit_2008-01-17@17.50.zip

or to
http://www.bleepingcomputer.com/subm...php?channel=38
Attachment Blocked
Attachments in the HJT forum are often designed to solve a specific issue and not meant to be used without instructions specific to your computer. If you want help specific to your computer, please post a HiJackThis Log. If you started this thread, please make sure you are logged in to be able to view attachments.
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