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Cancelling a domain with 1and1?


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mrbrownstone's Avatar
Senior Member with 193 posts.
 
Join Date: Jun 2005
Location: Essex, England
Experience: Intermediate
18-Jan-2008, 06:06 PM #1
Cancelling a domain with 1and1?
I signed up for a domain with 1and1.co.uk at the end of 2006 (apparently a big mistake) and I have read on various sites that instead of the contract ending at the end of this year it will auto-renew. Here is a screenshot from the invoice page:


My question is that if I click OK on the page below, will my domain stop working now or will it keep working until december when it is due to expire? There are 3 options on the "Cancel Contract on" field; 01.02.2008, 15.02.2008 and "End of contract + 1 Month:07.03.2008". This seems odd because the domain is supposed to last until 08.12.2008. What should I do to avoid them billing me again for a domain I don't want?


Thanks in advance
mrbrownstone
tomdkat's Avatar
Computer Specs
Distinguished Member with 3,430 posts.
 
Join Date: May 2006
Location: S.F. Bay Area, CA
Experience: Intermediate
18-Jan-2008, 06:31 PM #2
Why don't you contact customer service of the registrar and ask them what their policy is on cancellations?

Peace...
leroys1000's Avatar
Senior Member with 903 posts.
 
Join Date: Aug 2007
Location: Boise,Idaho
Experience: Intermediate
18-Jan-2008, 07:28 PM #3
You should be able to set your domain to not autorenew
and it will continue to work until it expires.
mrbrownstone's Avatar
Senior Member with 193 posts.
 
Join Date: Jun 2005
Location: Essex, England
Experience: Intermediate
19-Jan-2008, 08:46 AM #4
Thanks. I know what I should able to do but from what I read on the internet 1and1 very rarely do what they should do when it comes to cancellations. I'll send an email to their customer service.
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