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To alter a web site...


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RTHaworth's Avatar
Member with 98 posts.
 
Join Date: Jul 2005
16-Jul-2008, 06:04 AM #1
To alter a web site...
I have been asked to make some changes to a web site. To do this i will need the User name and Password to access the control panel of the site.

Could anyone advise how i might ask the client for this in a way they will understand. And who is most likely to have that information - will it be on their original regestration documents? I am not sure they are incontact with the original designer...

Thanks, Richard.
deepdiver01's Avatar
Senior Member with 728 posts.
 
Join Date: Dec 2004
Location: Cairns, Australia
Experience: Intermediate
16-Jul-2008, 07:17 AM #2
Usually the owner can create a new username and password that they can then specify what areas of their account you can access.

Once you have completed your tasks they can then delete the u/name and p/w given and all will be kosha.
RTHaworth's Avatar
Member with 98 posts.
 
Join Date: Jul 2005
16-Jul-2008, 07:52 AM #3
hey. thanks deep diver. but my real concern is that they will not have a clue what their user/pass is never mind be able to furnish me with a new one!!

its a very small business and they are not too up on computers. i presume they could ring the provider and get it if need be?
caraewilton's Avatar
Computer Specs
Senior Member with 942 posts.
 
Join Date: Nov 2007
Location: South Africa
Experience: Intermediate
17-Jul-2008, 01:03 AM #4
Can the owner of the business not write a letter to the host company requesting the username and passwords? I had a similar problem a while back and this is how I resolved it.
RTHaworth's Avatar
Member with 98 posts.
 
Join Date: Jul 2005
17-Jul-2008, 08:28 AM #5
sounds like a sensible sollution. that's what i'll ask them to do if need be. ta
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