[Kelveeno]

I'm running apache 2.2.12 on Ubuntu 9.10 server. It's a basic install with mostly default settings (I changed the doc root from /var/www to /var/www/html for the default site, and placed the index.htm file accordingly). The server will properly server the default index.htm page to IE or firefox browsers.

I am running proprietary database software that uses a local client or a web-based client. The local client works fine, but web client does not. I can navigate to the main page using this link http://99.66.152.2/ttweb/login.htm. The page displays correctly. If I click on the login button the cgi script executes, but elements are not displayed, and all the formatting is absent. I clicked on the properties of one of these missing elements and the URL it is looking for is incorrectly shown as http://var/www/html/ttweb/images/btn_msthd_logout_d.gif as an example. It looks like it is using the document root ( /var/www/html ) instead of the server address. The element is accessible in a separate page if I replace "/var/www/html" with the server's IP address. I tried to authenticate but the server returns a 404 error because it is trying to access a cgi script at http://99.66.152.2/var/www/cgi-bin/ttcgi.exe. The correct link should not have "/var/www" in the middle, just http://99.66.152.2/cgi-bin/ttcgi.exe. I don't know where the problem is, is it the CGI script or is it my apache config? This is the default site .conf file:

<VirtualHost *:80>
ServerAdmin webmaster@localhost
DocumentRoot /var/www/html

<Directory />
Options FollowSymLinks
AllowOverride None
</Directory>

<Directory "/var/www/html">
Options Indexes FollowSymLinks MultiViews
AllowOverride None
Order allow,deny
allow from all
</Directory>

ScriptAlias /cgi-bin/ /var/www/cgi-bin/
AddHandler cgi-script .cgi .exe .pl

<Directory "/var/www/cgi-bin">
AllowOverride None
Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
Order allow,deny
Allow from all
</Directory>

ErrorLog /var/log/apache2/error.log
# Possible values include: debug, info, notice, warn, error, crit,
# alert, emerg.
LogLevel warn
CustomLog /var/log/apache2/access.log combined
Alias /doc/ "/usr/share/doc/"

<Directory "/usr/share/doc/">
Options Indexes MultiViews FollowSymLinks
AllowOverride None
Order deny,allow
Deny from all
Allow from 127.0.0.0/255.0.0.0 ::1/128
</Directory>

</VirtualHost>

[tomdkat]

It sounds like the CGI program isn't generating the URLs to the images properly. You indicate the CGI program has a ".exe" file extension. Is this a Windows executable or a Linux executable with a ".exe" file extension? Do you have access to the source of the CGI program? If so, a code inspection might provide some clues as to what is going on.

Peace...

[Kelveeno]

I am pretty sure this is a linux .exe, I downloaded the linux package and it installed ok except for this issue. It is proprietary code, so I don't have access to the source. I can call the company's tech support, but I wanted to make sure my web server is properly configured before I do that.

[tomdkat]

Ok, then I would contact the company's tech support and see what they have to say about the behavior you're experiencing.

Peace...

[Kelveeno]

I found this on the company KB section:


To avoid conflicts, TestTrack installs into the root web directory. If you choose to host TestTrack in a location other than ttweb, the HTMLPath is always blank after an installation. Configuring TestTrack to use alternate aliases and file paths requires you to manually configure the HTMLPath setting.

• Windows - The FormsPath and HTMLPath can be set using the TestTrack Registry Utility, which is located in the TestTrack directory.
  
  
• Unix - The HTMLPath and FormsPath settings are stored in/etc/ttstudio.conf.

I thought the ttstudio.conf file was a reference doc only, in that it is not currently listed as one of the conf files at start up. The only files I explicitly see being parsed are:

apache2.conf
httpd.conf (empty by default)
ports.conf (NameVirtualHost directive)
/conf.d/ directory
/sites-enabled/ directory
/mods-enabled/*.load
/mods-enabled/*.conf

Here's the ttstudio.conf file, currently in the /etc folder:

cgi-bin:/var/www/cgi-bin/ttcgi.exe
admin-cgi-bin:/var/www/cgi-bin/ttadmcgi.exe
ShortDateFormat:%m/%d/%y
ServerRefID:1
ServerPort:1566
# ServerName:default
ServerName:99.66.152.2
ServerID:{f5faf88e-ff8a-4167-9cb8-3ffd7d06de37}
ServerAddress:99.66.152.2
PathSeperator:;
MaxXMLExportFileSize:1024
MaxTRsToGen:5000
MaxNumberOfCodeBaseDBsToLoad:120
LogDirectory:/var/log/
LicenseServerPort:5100
LicenseServerAddress:99.66.152.2
InstallerUpdateCheckEnable:1
HTMLPath:/var/www/html/ttweb
FormsPath:/var/www/html/ttweb/
FontPaths:/usr/lib/X11/fonts;/usr/share/fonts
DestroyRDBMSProj:0
AutoProjectUpgrade:0
ApplicationDirectory:/var/lib/TestTrack/
AllowPathForDB:0
AdminHTMLPath:/var/www/html/ttweb/ttadmin
AdminFormsPath:/var/www/html/ttweb/ttadmin/
# HTMLPath:ttweb/

[tomdkat]

Ah, well that explains it.

Peace...

[Kelveeno]

i tried copying ttstudio.conf to the /conf.d folder as is, but that broke apache so i put it back.

[tomdkat]

I don't think you need to move ttstudio..conf since the CGI program is clearly finding it. I would edit it to change the location of specified in the HTMLPath setting and see what happens.

Peace...

[Kelveeno]

OK, I figured it out. I had to edit the HTML path variables so that they would work within the script, basically truncated /var/www/html/ttweb/ to just ttweb for example. Also had to edit cgi-bin variables to refer to the alias instead of the actual file path, change from /var/www/cgi-bin/ to /cgi-bin/. Everything works now so I'm marking this solved. Thanks for the help

[tomdkat]

So, you made all the changes in the ttstudio.conf file?

Peace...

[Kelveeno]

Yeah, after verifying my web server was properly executing CGI I just had to modify that .conf file