[marland]

System XP
My problem is with Skype
I have several contacts I cannot Skype as they are not shown as being not on line.
I have contacted them by land line phone,and they tell me they are on line,their screen tells them that I am not on line.
Skype works OK on the Echo test,they are shown as being on line OK.Yet several of my contacts are shown as not.
I have contacted Skype for help and followed all of their instructions to check out settings etc etc.....,I have done likewise with my ISP and all is OK there.
I thought that if a contact is on line then a green tick appears alongside the contact, instead of the greyed out cross.
When I do skype them it shows "call failed".
Can anyone HELP please.
Thanks

[oksteve]

Have you downloaded a new copy of the skype program and see if that worked ?

[marland]

Thanks OKsteve
Yes I have done that also....but still no success in curing my problem.

Court

[oksteve]

I have found this,although you may have too but here goes "contacts are normally saved in config.sys and if your are on version 1.2. on Skype server

To be found in
C:
Documents and settings
Your profile name
Application data
Skype
Skype User name
config.xml

Be sure, that you can see hidden files! -->unhide

if this config.sys is corrupt and you can't use it ,
you must open it and extract the contacts manually"