There's no such thing as a stupid question, but they're the easiest to answer.


Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Solved: Can't access Facebook on any browser


BFB's Avatar
BFB BFB is offline
Computer Specs
Junior Member with 2 posts.
Join Date: Sep 2011
Experience: Computer Illiterate
20-Sep-2011, 09:44 AM #1
Solved: Can't access Facebook on any browser
Pleeeeeeeease help!

I have 3 browsers, Chrome, Firefox, & I.Explorer. This morning I could access all websites without a problem. I switched off, 10hrs later I switch back on & cannot access Facebook on any of them. All I get is 'cannot find Facebook', 'Server not found', 'cannot display the web page'. Seems to be no problem with any other web sites.

I'm using the wifi in a Vietnam hostel & other computers, using the same internet connection, don't have this problem so I'm guessing there's something up with the spaghetti inside my laptop somewhere.

I'm a complete idiot when it comes to computers, but did manage to follow one of your suggestions about following c:\Windows\system32\drivers\etc\HOSTS. & seeing if Facebook was blocked through that route. It isn't.

I've tried to 'Ping' Facebook, as suggested by some help sites, to see what that gives me but I'm simply not clever enough to be able to do this .

That's about all I can say. I really hope you can help, but whatever the final result, thanks a million for trying!

Sysinfo details:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Starter , 32 bit
Processor: Intel(R) Atom(TM) CPU N450 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1014 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 102399 MB, Free - 78434 MB; D: Total - 125814 MB, Free - 64317 MB;
Motherboard: ASUSTeK Computer INC., 1005P, x.xx, EeePC-0123456789
Antivirus: AVG Internet Security, Updated and Enabled
BFB's Avatar
BFB BFB is offline
Computer Specs
Junior Member with 2 posts.
Join Date: Sep 2011
Experience: Computer Illiterate
20-Sep-2011, 09:37 PM #2
Talking Solved!
I found a guy who was a bit cleverer than me (not too difficult) and he changed the DNS server for me . Re-booted the browsers afterwards & everything works fine! If he wasn't a guy I'd've kissed him...

The route to change the DNS server was as follows:

control panel - network and Internet - network and sharing center - wireless network connection - properties - internet protocol version 4 (TCP IPv4) - properties - preferred & alternate DNS server changed to 208 . 67. 222 . 220 & 208 . 67 . 220 . 220

Hope that helps some others out there as I see on the Net that lots of folk have this problem .
davealex's Avatar
davealex davealex is offline
Junior Member with 4 posts.
Join Date: Sep 2011
22-Sep-2011, 06:57 AM #3
I use the secure version in that case, i.e, But I'll surely try this solution. Thanks man.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools

You Are Using: Server ID
Trusted Website Back to the Top ↑