Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Firefox crashing constantly


(!)

MrDoog's Avatar
MrDoog MrDoog is offline
Junior Member with 3 posts.
THREAD STARTER
 
Join Date: Sep 2011
Experience: Beginner
22-Sep-2011, 12:39 PM #1
Question Firefox crashing constantly
Hi,

I've been using Firefox for years now but in the last month or so it's began crashing around 10 times per day.
The crashes usually happen when I click the "Bookmark" tab, Firefox will freeze and then the "Not responding" appears at the top of the window, it happens about 70% of the time i click Bookmarks.
This also happens EVERY time I try and clear my "Browsing and Download History" - so essentially i'm no longer able to wipe history anymore. I am however still able to clear the cache, cookies and search history etc.

I tried uninstalling/reinstalling firefox. I tried running my CCleaner to clear the registry and that. I've run Malwarebytes and AVG in case there's something else causing this. Nothing works.



Any ideas? I'm not exactly proficient is computers by any means so please try keep it as simple as possible
Thanks.
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,338 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
23-Sep-2011, 07:46 PM #2
Have you tried disabling your Firefox add-ons?
Bilalharb91's Avatar
Bilalharb91 Bilalharb91 is offline
Junior Member with 21 posts.
 
Join Date: Sep 2011
Experience: Intermediate
27-Sep-2011, 05:39 AM #3
Is your system a 64-bit based system ?
MrDoog's Avatar
MrDoog MrDoog is offline
Junior Member with 3 posts.
THREAD STARTER
 
Join Date: Sep 2011
Experience: Beginner
05-Oct-2011, 06:07 PM #4
Yeah i've tried disabling add-ons. I've tried cleaning registry using CCleaner. Ran Malwarebytes. Ran AVG. I've deleted my search & form history, cache, cookies, active logins, site preferences.

I just can no longer delete Browsing and Download history. I click "Clear Now" and the small box goes black.. a few seconds later the whole Firefox window goes to "Not responding"
Also when I click on Bookmarks it's a 50/50 whether Firefox will crash again. Usually when it does crash the window will become obscured, often showing something like a still from a youtube video I might've been watching earlier that day. (Vista)

No not 64, I'm almost certain it's 32bit.

Ta
hewee's Avatar
Computer Specs
Member with 56,087 posts.
 
Join Date: Oct 2001
Location: Sacto. Ca.
06-Oct-2011, 03:05 PM #5
You have the McAfee plugin?

Firefox advises users to disable McAfee plugin
http://www.networkworld.com/news/201...le-251588.html
MrDoog's Avatar
MrDoog MrDoog is offline
Junior Member with 3 posts.
THREAD STARTER
 
Join Date: Sep 2011
Experience: Beginner
06-Oct-2011, 10:40 PM #6
Right thanks for the replies. I *think* I fixed it, albeit inadvertently.

I ticked the "clear history when Firefox closes" Afterwards Firefox wouldn't even load, couldn't get the page up. Uninstalled Firefox, deleted old bookmarks & search forms etc when uninstalling and now it seems fine.

Still don't know the cause or if it's properly fixed but it'll do for now. Otherwise i'll give chrome a lash.
hewee's Avatar
Computer Specs
Member with 56,087 posts.
 
Join Date: Oct 2001
Location: Sacto. Ca.
07-Oct-2011, 12:27 AM #7
Try running it in safe mode first.

Safe Mode
http://support.mozilla.com/en-US/kb/Safe%20Mode

Firefox crashes when you open it
http://support.mozilla.com/en-US/kb/...ou%20open%20it
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑