Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

facebook freezes and so do other sites with links


(!)

frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
12-Jan-2012, 06:07 PM #1
facebook freezes and so do other sites with links
Hi, scripts from FB keep stalling sites on my computer. FBook will load but not allow a logon. And these are starting to stall the laptop which i have used to try and keep using FBook. i saw threads to block ak.fbcdn.net for other browsers but dont know if it works for IE8, nor do i know how to block it anyway. THe Java update solution doesnt work for me i'm not on a 64 bit Windows.
thanks
Frankiedoll


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) XP 2700+, x86 Family 6 Model 8 Stepping 1
Processor Count: 1
RAM: 1535 Mb
Graphics Card: NVIDIA GeForce FX 5200, 1 Mb
Hard Drives: C: Total - 476937 MB, Free - 402095 MB;
Motherboard: ASUSTek Computer INC., KM400-8237
Antivirus: ESET Smart Security 4.2, Updated: Yes, On-Demand Scanner: Enabled
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,335 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
12-Jan-2012, 08:30 PM #2
Click Tools > Internet Options > Security > Restricted Sites > Sites.

Add static.ak.fbcdn.net.

frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
12-Jan-2012, 09:06 PM #3
facebook freeze static.ak
thanks I did try that already. didnt know if it needed the http stuff so did not add it. Not sure if it made a diff or not, i was able to log in to FB shortly after doing that but when my own page came up it was frozen and i could not scroll or comment or anything else.

FWIW i get a 'script slowing down the page' when i pull up this site too. :-( So far i can just click "yes, stop running the script" and move on.
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,335 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
12-Jan-2012, 09:38 PM #4
Having trouble getting into other secure sites or logins (HTTPS)?

Last edited by Phantom010; 12-Jan-2012 at 11:15 PM.. Reason: Typo
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
12-Jan-2012, 09:45 PM #5
havent had login trouble on other sites (Yahoo, Paypal, etc) secure or otherwise. Tried an alternate id on FB and that one froze too. Task manager always says "running" until i do an "end task" on the FB site. When i was searching for answers yesterday i found that some sites like MajorGeek would also freeze with script hangups that appeared to be related to Facebook and am thinking it (MG) must have a FB page. I was surprised i was able to get in to this Forum/website since it has links to FB displayed, but so far so good.
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,335 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
12-Jan-2012, 11:20 PM #6
Make sure not to set all websites in Compatibility View:




If no luck,

Keep InPrivate Filtering enabled at all times.

Last edited by Phantom010; 12-Jan-2012 at 11:26 PM..
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
13-Jan-2012, 12:26 AM #7
thanks. wasnt using compatibility view so that wasnt it either. will try the inprivate thingy, not sure what it will do with scripts
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
13-Jan-2012, 12:31 AM #8
OK opened Inprivate, went to FB and it opened a Name New Device window as if a different computer was logging in, and froze there.
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,335 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
13-Jan-2012, 09:58 AM #9
As you can see in a thread I had created a while back, I was having similar problems. They are now solved for me. I guess you'll have to try a few combinations... Or perhaps, put a check mark on the "Display all websites in Compatiblity View" box?

http://forums.techguy.org/web-email/...ook-links.html
__________________

Please read instructions and questions carefully, and reply in a timely manner... Thank you.

Why don't you just Google it?
If your problem is solved, please click on the Mark Solved button.
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
07-Feb-2012, 11:06 PM #10
have run AVG and SPYBOt. Compatibility view didnt help either. Am now at the point that if a page other than FB freezes, I can hit "Delete Browsing History" which will open slowly and do its thing, then i can access the page for a few minutes, after which it freezes up again (example, PayPal and eBay). This doesnt help FB at all. The toolbar doesnt work. Its as if some cookie or tracker is still in there throwing out a hook as soon as a FB "like" or other ad link tries to run.

anybody else having this problem?
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,335 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
07-Feb-2012, 11:22 PM #11
Have you tried Running IE8 Without Add-ons?


As a test, try disabling JavaScript.

To do so, open IE, click Tools > Internet Options > Security tab > Internet > Custom Level.

Locate Scripting near the bottom of the list.

Under Active Scripting, select Disable, then hit OK.

Last edited by Phantom010; 07-Feb-2012 at 11:40 PM..
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
08-Feb-2012, 12:29 AM #12
ok thx, did that, and disabled the java applet too. facebook loaded with No toolbars, i was able to log on and see everything (yay) but when i try and add comments they disappear as soon as i hit enter. re enabled the applet but that didnt help. :-( hmm. this site i still have toolbars.words with friends shows up totally as a white blank page.
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
08-Feb-2012, 12:31 AM #13
PS did try running with no add ons and FB still hung up.
Phantom010's Avatar
Phantom010 has a Photo Album
Computer Specs
Trusted Advisor with 32,335 posts.
 
Join Date: Mar 2009
Location: Cyberspace
Experience: Advanced
08-Feb-2012, 07:50 AM #14
1- Please click HERE to download HijackThis.

2- Run the program.

3- Click on the Main Menu button if not already there.

4- Select Do a system scan and save a logfile.

5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

6- Do not "Fix" anything unless advised to do so.
frankiedoll's Avatar
frankiedoll frankiedoll is offline
Computer Specs
Junior Member with 9 posts.
THREAD STARTER
 
Join Date: Jan 2012
Experience: Beginner
09-Feb-2012, 03:29 PM #15
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:27:17 PM, on 2/9/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9HA.EXE
C:\Program Files\Netgear Update Assistant\LanUpdate.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Upromise\dca-ua.exe
C:\Program Files\Upromise\UpromiseTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Documents and Settings\frances sturgess\Local Settings\Temporary Internet Files\Content.IE5\ROXOT6L1\HijackThis[1].exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: WindowShopper - {74F475FA-6C75-43BD-AAB9-ECDA6184F600} - C:\Program Files\Superfish\Window Shopper\SuperfishIEAddon.dll
O2 - BHO: Advertising Cookie Opt-out - {8E425EB4-ADBD-4816-B1E8-49BB9DECF034} - C:\Program Files\Google\Advertising Cookie Opt-out\opt_out.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: ToolHelper - {EDC0F17F-F4B7-47e4-B73E-887FAEB376FA} - C:\Program Files\Upromise\upromisetoolbar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [EPSON Stylus Photo RX620 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9HA.EXE /P31 "EPSON Stylus Photo RX620 Series" /O6 "USB001" /M "Stylus Photo RX620"
O4 - HKLM\..\Run: [LanUpdate] "C:\Program Files\Netgear Update Assistant\LanUpdate.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Upromise Update] C:\Program Files\Upromise\dca-ua.exe
O4 - HKCU\..\Run: [Upromise Tray] C:\Program Files\Upromise\UpromiseTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKUS\S-1-5-18\..\Run: [Bomgar_Cleanup_ZD5418715724] cmd.exe /C rd /S /Q "C:\Documents and Settings\All Users.WINDOWS\Application Data\bomgar-scc-4DE983F9" & reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD5418715724 /f (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Bomgar_Cleanup_ZD5418715724] cmd.exe /C rd /S /Q "C:\Documents and Settings\All Users.WINDOWS\Application Data\bomgar-scc-4DE983F9" & reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD5418715724 /f (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O9 - Extra button: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra 'Tools' menuitem: Upromise TurboSaver - {06E58E5E-F8CB-4049-991E-A41C03BD419E} - C:\Program Files\Upromise\upromisetoolbar.dll
O9 - Extra button: Window Shopper - {A69A551A-1AAE-4B67-8C2E-52F8B8A19504} - C:\Program Files\Superfish\Window Shopper\SuperfishIEAddon.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Garmin Communicator Plug-In - https://static.garmincdn.com/gcp/ie/...nAxControl.CAB
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite....x/qtplugin.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {0F2AAAE3-7E9E-4B64-AB5D-1CA24C6ACB9C} (IBM Lotus iNotes 8.5 Control) - https://atla.mclarensyoung.com/dwa85W.cab
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/Driver...reqlab_nvd.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/actives.../as2stubie.cab
O16 - DPF: {E008A543-CEFB-4559-912F-C27C2B89F13B} (Domino Web Access 7 Control) - https://atla.mclarensyoung.com/dwa7W.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
--
End of file - 10379 bytes
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
facebook, freeze, logon freeze, script hang

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑