[matelot2]

I don't know if this is a virus? I have AVG running and protecting my computer!

I am using windows xp and ie7. Adobe reader X.

Every time I try to load a PDF I get the PDF page and progress bar for about 3 seconds (and the progress line). Then the internet connection shuts down and puts me back on my default screen as if I have clicked the close button?
This happens even if I have a few internet connections opened in tabs.
I have tried it over a long period of time and with many PDF files from many websites - always the same result.
I get round it by remembering where the file is, getting my laptop out and opening it with that. The laptop uses windows 7 and firefox.
Does anyone have any idea what this could be?
Thanks,
Bob.

[luvmikaelataylor]

Hi. What browser are you using when the problem occurs? ^^ I think the people here can help you if we know that too. It looks like you have the latest version of Adobe Reader, so it might be the browser.

[matelot2]

Originally Posted by matelot2

I am using windows xp and ie7. Adobe reader X.

Thanks,
Bob.

Is Internet explorer 7 the browser?
Bob.

[TerryNet]

See if the problem clears up if you uninstall Adobe Reader, reboot, download and reinstall Adobe Reader.

[matelot2]

Thanks for the reply.
I uninstalled the adobe using control panel/add or remove hardware.
There was also adobe flash player 10 plug in and adobe flash player 11 activeX,
I removed them as well.
I then shut down and restarted the computer, went to the adobe site and downloaded reader X (10.1.3).
Then I went looking for a PDF to load, whilst doing this I got a message that adobe wanted to download activeX, I accepted this but saw nothing more of it, the readerX has shown up on my installed files but nothing else?
I found a PDF, I use a lot of electronic data sheets so I got one of them. I tried with a few others.

There was no change, I still see the progress bar for a few seconds then the explorer closes down.

[TerryNet]

The only other idea I have is to try an IE Reset.

[matelot2]

THanks,
I have read through the link and could do that but before I do - would you recommend upping to IE8?
When I do a reset would I lose my favorites and if so is there any way of backing them up before hand?
Bob

[TerryNet]

would you recommend upping to IE8?

Sure. I think that it is supposed to have fewer security holes.

[matelot2]

Hi,
I have upped to IE8, at least I think I have. The only difference I see is all the letters are larger? Maybe I altered to a smaller font sometime in the past! (added :- the page was zoomed to 125%, I have brought it to 100% and the font size is back)

I am now able to load and read PDF files.

There is a yellow line keeps appearing at the top of the page :-

internet explorer is currently running with add-ons disabled. click here to manage, disable, or remove your add ons.

sometimes it appears with an annoying noise. if I close it it just reappears when I do something.
If I open it it shows a list of items that I know little about.
Can I stop it?
Thanks,
Bob.

[luvmikaelataylor]

Add ons are things that can either make your browsing experience better or not. The reason why it keeps appearing is because some of the add-ons needed updating too (or some doesn't really work well with 8) I hope you don't mind, try grabbing a screenshot of those list of items you saw, so that the people here in the forums will be able to help you.