[traakr9]

my hard drive was remotely locked.i cannot use recovery disks that i paid for from gateway.how do i unlock or should i get a new copy of win 7 to reinstall.? gateway nv53a 3ghz processor 4gb ram. i am using ubuntu which by the way is excellent.

[TerryNet]

How was the hard drive locked? Knowing that is likely the key to unlocking it.

If you use an unlocked hard drive you should be able to use your Recovery disks. A Windows 7 installation DVD would find your current hard drive to be just as locked as anything else does.

I don't understand how this is a Web & Email issue, but don't know which forum would be "correct."