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Can't open Web links from Outlook to Internet Explorer


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lynchr lynchr is offline
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31-Jul-2012, 09:32 AM #1
Can't open Web links from Outlook to Internet Explorer
Today I again had error message in Outlook when clicking on link to open in IE. Reloaded IE, no joy. Again had error message "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator."

Prior suggestion was to run MS Fix-It to correct. That fixed it last time (some monthes ago) and did eleminate the error message today, but then when trying to open link again, I was prompted to select a program to open it with. I made IE my default browser and still won't open link. Everytime I ckick on a link in Outlook, it now opens a new IE window with the default page, not my link (which worked yesterday).

I'm at a loss.

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dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
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07-Aug-2012, 06:56 AM #2
have you had chrome or another browser installed & the uninstalled
if so reinstall chrome
do not allow it to be default browser & then reset IE to defauklt settinbgs & make it default browser
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07-Aug-2012, 07:20 AM #3
I re-installed Chrome, and IE 9 is my default browser. Re-booted. No joy. When I click on a link in email, it opens IE, but with the home page displayed. Not the link.

What else can I try?

I appricate your help.
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dvk01   (Derek) dvk01 is offline dvk01 is authorized to help remove malware.
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07-Aug-2012, 07:54 AM #4
have you reset IE9 to default settings
open IE/tools/options/advanced and press the reset button at bottom of page

that generally solves it

make sure all other programs like outlook etc are closed while doing this

which version of outlook are you using
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07-Aug-2012, 08:23 AM #5
Reset IE 9. Now I have the Chrome shell displayed and I can't get rid of it. Outlook 2003.

Still have the same problem. Now how do I get rid of Chrome?

Thanks Again,
Ron
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07-Aug-2012, 10:27 AM #6
Now that you reinstalled Chrome, try the Microsoft Fix it again.
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07-Aug-2012, 10:43 AM #7
Ran Fix it again and rebooted. no help... BTW, I am not getting an error message that is the indicator to run fix it - it just opens IE but with my home page, not the email link.
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07-Aug-2012, 11:09 AM #8
Are you having trouble opening links in the Internet as well?
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07-Aug-2012, 11:36 AM #9
No - If I copy and paste they open fine.
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07-Aug-2012, 11:48 AM #10
I meant if you click on links inside the Internet.
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07-Aug-2012, 11:57 AM #11
They open fine within IE9
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