do you have another PC at all
can we see a device manager screen shot
------------------------------------------------------------------------ Device Manager
Post back the results in device manager
You will now need to take a screen shot and copy that back to the working PC.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
how to access device manager for different windows versions
http://www.computerhope.com/issues/ch000833.htm
Hold the
Windows key and press
Pause key, should open to allow device manager to be seen
on a laptop you may need to use Hold the
Windows key and press
FN key + the
pause key
if this does not work then -
Windows 7 or Vista
Click on the Start Orb
In the Start Search box type
device manager and then press enter
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Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager
network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters
To post a screen shot of the active window.
1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
OR
2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
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Full details are available here
http://library.techguy.org/wiki/TSG_...g_a_Screenshot
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