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Slow keyboard response, page scroll on Internet Explorer


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jsaly's Avatar
jsaly jsaly is offline
Junior Member with 5 posts.
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Join Date: Aug 2003
15-Aug-2003, 02:11 PM #1
Slow keyboard response, page scroll on Internet Explorer
Great that I found this site!

Since two days ago I have had a strange trouble with IE 6.0: Entering data to form fields (including this message box) and scrolling pages up/down is extremely slow. Characters show approx. 2 - 5 seconds after when you have actually pressed the keys. Scrolling webpages especially ones having pictures (such as Ebay search results) is paintaking.

Typing web address on top of the screen and the connection work just fine. I have Windows ME and AntiVir 9 + Zonealarm running. I run IE's internal "repair process" but did not help here at all.

Please let me know what should I do to get rid of this trouble.

Thanks all, in advance.
jsaly
Sequal7's Avatar
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15-Aug-2003, 08:11 PM #2
Sounds like your IE may have been hijacked.
Best run Hijack This and post log here, let all these techies see what you have in there.
Flrman1's Avatar
Flrman1   (Mark) Flrman1 is offline Flrman1 has a Profile Picture
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Join Date: Jul 2002
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15-Aug-2003, 09:58 PM #3
jsaly

Welcome to TSG!

I will echo what Sequal7 suggested.

Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijachthis.exe.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

Do NOT have Hijack This fix anything yet. Most of what it finds will be harmless. Someone here will be glad to advise you on what to fix.
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jsaly's Avatar
jsaly jsaly is offline
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Join Date: Aug 2003
15-Aug-2003, 10:49 PM #4
Hi Sequal7 & Flrman1,

Than you very much for welcoming me as a new member and for the hijack scan suggestion. I did the scan and here are the results:

Logfile of HijackThis v1.96.0
Scan saved at 10:41:36 PM, on 8/15/2003
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\COMPAQ\CPQINET\CPQINET.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\MOTIVE\MOTMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\AVPERSONAL\AVGCTRL.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\AVPERSONAL\AVSCHED32.EXE
C:\WINDOWS\SYSTEM\BRMFRSMG.EXE
C:\PROGRAM FILES\NETSHOW SERVICES\TOOLS\REXPROXY.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\PROGRAM FILES\SYMANTEC\ACT\SIDEACT.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\EAUSBKBD.EXE
C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\DISTILLR\ACROTRAY.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\DOWNLOADS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirectors/presario/srchredir.dll?c=3c00&s=searchbar&LC=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: (no name) - {08351226-6472-43BD-8A40-D9221FF1C4CE} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE026.DLL
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\ACROBAT\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [CPQInet] c:\compaq\CPQInet\CpqInet.exe
O4 - HKLM\..\Run: [MotiveMonitor] C:\Program Files\Motive\motmon.exe
O4 - HKLM\..\Run: [xBrotherMeCom] C:\BRME\BrMeCom.exe
O4 - HKLM\..\Run: [AVGCtrl] C:\PROGRAM FILES\AVPERSONAL\AVGCTRL.EXE /min
O4 - HKLM\..\Run: [AVSCHED32] C:\PROGRAM FILES\AVPERSONAL\AVSCHED32.EXE /min
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - Startup: SideACT!.lnk = C:\Program Files\Symantec\ACT\SideACT.exe
O4 - Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: NetShow PowerPoint Helper.lnk = C:\Program Files\NetShow Services\Tools\nsppthlp.exe
O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O9 - Extra button: Translate (HKLM)
O9 - Extra 'Tools' menuitem: AV &Translate (HKLM)
O9 - Extra 'Tools' menuitem: &Find Pages Linking to this URL (HKLM)
O9 - Extra 'Tools' menuitem: Find Other Pages on this &Host (HKLM)
O9 - Extra 'Tools' menuitem: AV Live (HKLM)
O9 - Extra button: SideStep (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} (SideStep IE Inst) - http://download.sidestep.com/get/k00719/sb026.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as/asinst.cab
O16 - DPF: {D32C3BAD-5213-49BD-A7D5-E6DE6C0D8249} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {544EB377-350A-4295-9BEB-EAB8392E09C6} (MSN Money Charting) - http://fdl.msn.com/public/investor/v13/invinstl.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37848.7116550926
O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp


---------------
Since I use now only the German Anti-vir virus scanner and zonealarm so I believe I can fix (delete) those register settings for panda and rav with hijack at least??

Thanks again
jsaly
Flrman1's Avatar
Flrman1   (Mark) Flrman1 is offline Flrman1 has a Profile Picture
Member with 46,322 posts.
 
Join Date: Jul 2002
Location: Thomasville, NC
15-Aug-2003, 11:39 PM #5
jsaly

Run Hijack This again and put a check by these. Close all browser windows and "Fix checked"

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://out.true-counter.com/b/?101 (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://out.true-counter.com/c/?101 (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://out.true-counter.com/a/?101 (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://out.true-counter.com/b/?101 (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://out.true-counter.com/c/?101 (obfuscated)

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://out.true-counter.com/b/?101 (obfuscated)

O2 - BHO: (no name) - {08351226-6472-43BD-8A40-D9221FF1C4CE} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE026.DLL

O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} (SideStep IE Inst) - http://download.sidestep.com/get/k00719/sb026.cab

O19 - User stylesheet: C:\WINDOWS\Web\oslogo.bmp

Restart your computer.

Then go here http://spybot.eon.net.au/index.php?l...&page=download and download Spybot.

Install the program and launch it.

Before scanning press "Online" and "Search for Updates" .

Put a check mark at and install all updates.

Click "Check for Problems" and when the scan is finished let Spybot fix/remove all it finds.

Restart your computer.

Be sure and take advantage of the "Immunize" feature in Spybot.

Finally go here http://www.net-integration.net/cgi-b...ST;f=38;t=3051 for info on how this happens and how to prevent future attacks.
On this page you will find a link to Javacool's SpywareBlaster. Get it and check for updates frequently.
The Immunize feature in Spybot used in conjunction with SpywareBlaster will go a long way towards keeping you spyware free.
jsaly's Avatar
jsaly jsaly is offline
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Join Date: Aug 2003
16-Aug-2003, 12:15 AM #6
Flrman1,

Oh my godness, your instructions seem to work!! Awesome -- thank you so much!!!!!!!!!!!!!!!!!!

Can you tell me what happened in my PC?? I made two credit card payments via internet while I had this trouble -- should I be concerned that the CC numbers and expiration dates are now in wrong hands??

I honestly appreciate for your help and check all the links you had in your kind responses.

Have a great weekend -- you absolutely save mine!!
jsaly
Flrman1's Avatar
Flrman1   (Mark) Flrman1 is offline Flrman1 has a Profile Picture
Member with 46,322 posts.
 
Join Date: Jul 2002
Location: Thomasville, NC
16-Aug-2003, 09:30 AM #7
You're Welcome!

I wouldn't worry about the CC#'s as nothing you removed with HT would threaten you that way.

Happy Surfing!
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