[dante56]

I have the websearch toolbar on internet explorer since I Downloaded smiley central for use with msn messenger and I cant get rid of the toolbar Ive tried Ad-Aware and Spybot but it just wont go
any help would be Greatly apreciated
Ryan

[Cookiegal]

Please do this. Click here: http://www.majorgeeks.com/download3155.html to download Hijack This. It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.

[shahriar5252]

If you have the AOL 9.0 optimized version, go to Start, All Programs, America Online, and click Spyware Protection from AOL. If you don't have this or if doesn't work, you may need to upgrade your Adware or Spyware programs. If all this fails, you will have to edit your registry; go to Start, Run, type:regedit. Be careful about the registry keys that you edit. First make back up copies of these keys, and also set a system recovery restore point before working on your registry. Better yet let a professional do it.

[dante56]

Logfile of HijackThis v1.98.2
Scan saved at 12:12:06, on 05/09/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\onlinedvd\01 Creative.exe
C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe
C:\Program Files\Messenger Plus! 3\MsgPlus.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\dslagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\LVComS.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Virgin.net
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\3.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\3.bin\MWSBAR.DLL
O2 - BHO: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: TGTSoft Explorer Toolbar Changer - {C333CF63-767F-4831-94AC-E683D962C63C} - (no file)
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - (no file)
O2 - BHO: objtype - {EF8B9606-A96C-37C2-0AAB-70596597ED57} - C:\PROGRA~1\BURNST~1\manager pure.dll (file missing)
O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\3.bin\MWSBAR.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Lite global - {89CEAD45-2370-EFC2-B918-BAC639C94D59} - C:\PROGRA~1\BURNST~1\manager pure.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [for warn] C:\Program Files\onlinedvd\01 Creative.exe
O4 - HKLM\..\Run: [SENS Keyboard V4 Launcher] "C:\Program Files\SAMSUNG\SENS Keyboard V4 Launcher\SENSKBD.EXE"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\3.bin\mwsoemon.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab30149.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {62BC5DB2-0044-4040-B366-D628F3CFD551} (PowerTeam HTML Printing Behavior) - http://paccess.pattinson.co.uk/documents/setup.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {8E27C92B-1264-101C-8A2F-040224009C02} (Calendar Control 8.0) - http://paccess.pattinson.co.uk/components/mscal.ocx
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EB933ACF-E027-49C9-9A49-6F0AD7A943F9}: NameServer = 194.72.9.38 194.74.65.68



That is my hi jack this log also I am not on AOL
Hope this helps you to find the answer

Ryan

[shahriar5252]

I am suspicious of all the following files from the list of your high jack. Delete them one by one, but make up back up copies before you do so:

O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\3.bin\MWSSRCAS.DLL

Files\MyWebSearch\bar\3.bin\MWSBAR.DLL
O2 - BHO: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: My &Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\3.bin\MWSBAR.DLL

O3 - Toolbar: QuickSearch Search Bar - {82315A18-6CFB-44a7-BDFD-90E36537C252} - C:\Program Files\QuickSearch\QuickSearchBar1_27.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\3.bin\MWSOEMON.EXE

Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS

Files\Google\GoogleToolbar1.dll/cmbacklinks.html

Files\Google\GoogleToolbar1.dll/cmcache.html

Files\Google\GoogleToolbar1.dll/cmsimilar.html

Files\Google\GoogleToolbar1.dll/cmtrans.html

[dante56]

I know About the google toolbar i downloaded that to block pop ups i will delete the rest but how do i make Backup Copies?

[shahriar5252]

Note that the Google Toolbar itself is a spyware.
I think when I used the HiJack program last year, it had a backup feature, or it may allow you to unblock the files that you are about to block. In any case, make a System Restore Point in the System Restore before doing anything: Go to Start, All Programs, Accessories, System Tools, System Restore.

[Cookiegal]

Please download and run the following programs:

AD-AWARE

Go here: http://www.lavasoftusa.com/support/download/
and download Ad-Aware SE Personal

Install the program and launch it.

First, in the bottom right-hand corner of the main window click on Check for updates now then click Connect and download the latest reference files.

Then, in the main window: Click Start and under Select a scan Mode tick Perform full system scan.

Then, deselect Search for negligible risk entries.

To start the scan, click the Next button.

When the scan is finished mark everything for removal and get rid of it. (Right-click the window and choose select all from the drop down menu and then click Next)

Restart your computer.

SPYBOT SEARCH & DESTROY

http://majorgeeks.com/download2471.html

Open Spybot Search & Destroy (Click Start, Programs, Spybot S&D (Advanced Mode). Click online, Search for updates, Download all available updates. Close all Browser windows, Click ''Check for Problems''. Anything that needs to be fixed it will show in red and have a green check in the box to the left. Click ''Fix Selected Problems'', Then restart your computer.

Then, after rebooting, please post another log and we’ll see what’s left to get rid of.

[dante56]

Read My First Post
i say ive already tried them

[Cookiegal]

Please post a fresh log and we'll take it from there.

[dante56]

I deleted the things you told me to exept the google toolbar but my websearch toolbar is still there but when i try to deselect it (rite click it) i cant find it on the list also there is a blank space were the google toolbar used to be

[shahriar5252]

Unfortunately, your Google Toolbar has some sophisticated programs running in your computer that are evading the HiJack program. See whether an updated version of Spybot or Adware (or even both of these working at the same time) can get rid of your problem. If all else fails, you will have to manually search your Registry (Start, Run, type: regedit, hit OK). And find the keys responsible for the MySearch and Google Toolbars, and delete them. Make back up copies of any key that you are deleting, and set a System Restore point before doing anything in your Registry. You should go to your registry only if you are a professional; otherwise, you are taking a chance.

[Rollin_Again]

Are you not able to remove these items from the ADD/REMOVE programs in your control panel? Check your ADD/REMOVE programs for any of the following and remove them:

'WebSearch Toolbar'
'WebSearch Tools'
'Search Assistant'
'Win-Tools Easy Installer'


If that doesn't work, you'll have to try to manually delete the registry keys associated with this program. Follow these steps:

Start the registry editor. This is done by clicking Start then Run.

Type regedit and click OK. (The registry editor will open.)

Delete the following registry keys if they exist:

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6A85D97D-665D-4825-8341-9501AD9F56A3}

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{6A85D97D-665D-4825-8341-9501AD9F56A3}

Exit the registry editor.

Restart your computer.

Start Microsoft Internet Explorer.

In Internet Explorer, click Tools -> Internet Options.

Click the Programs tab -> Reset Web Settings.





Rollin

[dante56]

I checked the registry editor and i cant find them In my add remove program
list and there is only the google toolbar wich i want to keep as it blocks pop ups is there anything else u can suggest

[Rollin_Again]

Here are instructions on how to manually remove it

http://www.securemost.com/articles/t...ch_toolbar.htm

or

You can try using the SpyHunter to remove it

http://www.enigmasoftwaregroup.com/a...42&productid=4


Rollin