Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Internet Explorer drag - n5tdde.exe


(!)

Stimpy2301's Avatar
Stimpy2301 Stimpy2301 is offline
Junior Member with 4 posts.
THREAD STARTER
 
Join Date: Feb 2005
Experience: Intermediate
20-Feb-2005, 11:09 AM #1
Angry Internet Explorer drag - n5tdde.exe
Once again I'm a victim of invasive software. Can't tell you how frustrating this is. Hopefully I'm only preaching to the choir.

Any time I open up Internet Explorer, it seems to drag a bit before the page fully loads. I started checking the running processes, and sure enough, each time I open a page, a file listed as "n5tdde.exe" starts hogging up all the resources. If I close its process tree, all I have to do is go to another page and it starts up again.

Please help!

Much appreciated....
Andy
dugq's Avatar
Senior Member with 2,653 posts.
 
Join Date: Jul 2004
Location: Cardiff, UK
Experience: Intermediate
20-Feb-2005, 11:57 AM #2
SpywareBlaster http://www.javacoolsoftware.com/spywareblaster.html
AdAware SE http://www.majorgeeks.com/download506.html
SpyBot S&D http://www.safer-networking.org/en/download/
CWShredder http://www.majorgeeks.com/download4086.html


DL them (they are free), install them, check each for their definition updates and then run CWShredder, AdAware and Spybot, fixing anything they say.

Download HiJack This http://www.spychecker.com/program/hijackthis.html save it to your program files, run it and post a log - DO NOT FIX anything
Stimpy2301's Avatar
Stimpy2301 Stimpy2301 is offline
Junior Member with 4 posts.
THREAD STARTER
 
Join Date: Feb 2005
Experience: Intermediate
20-Feb-2005, 01:30 PM #3
HijackThis log
I greatly appreciate your help...

Ran all the other stuff (already had spybot and adaware, but reinstalled anyway, because they haven't been finding updates lately -- maybe blocked by some other nasty?)...here's what HijackThis came up with:



Logfile of HijackThis v1.99.1
Scan saved at 12:27:16 PM, on 2/20/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\System32\DRIVERS\dcfssvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\devldr32.exe
C:\Program Files\Browser Mouse\2.03\mouse32a.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\ScanSuite\SDetect.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\WINNT\explorer.exe
C:\WINNT\system32\n?tdde.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fit.edu/projects/jamstar/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {3DDE3674-B017-29CF-8751-10550AF02A46} - C:\WINNT\system32\gtlrgf.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5E11B3CF-2901-2A8F-28D6-5287EDF0E9C3} - C:\WINNT\system32\yhddljqv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [FLMMEMOREX203] C:\Program Files\Browser Mouse\2.03\mouse32a.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - Startup: Scanner Detector.lnk = C:\Program Files\ScanSuite\SDetect.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O23 - Service: dcfssvc (Dcfssvc) - Eastman Kodak Company - C:\WINNT\System32\DRIVERS\dcfssvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ptssvc - KODAK - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
dugq's Avatar
Senior Member with 2,653 posts.
 
Join Date: Jul 2004
Location: Cardiff, UK
Experience: Intermediate
20-Feb-2005, 02:36 PM #4
Hijack This Fix
Use task manager (ctrl-alt-del) to end this process

C:\WINNT\system32\n?tdde.exe


Rescan with Hijack This, close all browser windows except Hijack This, put a check mark beside these entries and click “fix checked”.

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {3DDE3674-B017-29CF-8751-10550AF02A46} - C:\WINNT\system32\gtlrgf.dll (file missing)
O2 - BHO: (no name) - {5E11B3CF-2901-2A8F-28D6-5287EDF0E9C3} - C:\WINNT\system32\yhddljqv.dll

Then Post another log please
Stimpy2301's Avatar
Stimpy2301 Stimpy2301 is offline
Junior Member with 4 posts.
THREAD STARTER
 
Join Date: Feb 2005
Experience: Intermediate
06-Mar-2005, 12:40 AM #5
Updated logfile
Hey sorry it took so long to respond...I never got the email notification that you'd replied, so I didn't know to check back. Thanks again for the help, I appreciate it...

A good sign so far, after I fixed those ones you specified, when I started up internet explorer, that n5tdde.exe hasn't popped up in my task manager...

Here's the updated logfile:



Logfile of HijackThis v1.99.1
Scan saved at 11:38:52 PM, on 3/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\devldr32.exe
C:\Program Files\Browser Mouse\2.03\mouse32a.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\ScanSuite\SDetect.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\WINNT\system32\taskmgr.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.fit.edu/projects/jamstar/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [PrinTray] C:\WINNT\system32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [FLMMEMOREX203] C:\Program Files\Browser Mouse\2.03\mouse32a.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog
O4 - Startup: Scanner Detector.lnk = C:\Program Files\ScanSuite\SDetect.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ptssvc - Unknown owner - C:\Program Files\KODAK\KODAK Picture Transfer Software\PTSsvc.exe (file missing)
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
dugq's Avatar
Senior Member with 2,653 posts.
 
Join Date: Jul 2004
Location: Cardiff, UK
Experience: Intermediate
06-Mar-2005, 05:38 AM #6
Log looks good
Stimpy2301's Avatar
Stimpy2301 Stimpy2301 is offline
Junior Member with 4 posts.
THREAD STARTER
 
Join Date: Feb 2005
Experience: Intermediate
06-Mar-2005, 07:30 AM #7
I can't even express to you how grateful I am for your help. One of the most frustrating things in life is a tool or a machine that doesn't work the way it's suppoesd to.....you've helped restore my computer back to it's normal operational state! Thank you SOOOO much!!!!!!!!!
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑