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Internet works, but cannot connect to websites


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Ol BallCoach's Avatar
Ol BallCoach Ol BallCoach is offline
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Join Date: Jun 2005
06-Jun-2005, 10:17 AM #1
Internet works, but cannot connect to websites
So a little over a week ago, my internet browsers started acting weird. They stopped being able to connect to websites that were up. In firefox, the operation would time out while trying to contact a site and in IE it couldnt connect either. I ran virus scan and it found 2 files which i deleted, though I dont remember exactly what they were (may have been Trojans). Anyways the problem has persisted and my internet works fine, I can use AIM and everything but still cant connect to a bunch of websites.

At first I thought it was a DNS issue with my ISP, but now I believe it was those viruses. Could somebody please help me identify this problem, and resolve it?


I am running XP Pro SP2, all updates installed. The latest verson of Zone Alarm Pro. I update and run Ad-Aware and Spybot regularly and it finds nothing. McAfee is no longer detecting the viruses I cleaned and deleted. I have the latest version of Firefox and use it exclusively. I have tried flushing my dns, renewing my IP address, clearing browser cache, everything. I am convinced it is from the virus. PLEASE HELP!
Rockn's Avatar
Computer Specs
Member with 21,189 posts.
 
Join Date: Jul 2001
Location: Somalia of the North, MN
Experience: Disenfranchised American
06-Jun-2005, 10:32 AM #2
Can you get to web sites via IP address or is all web traffic redirected?
irainbow's Avatar
irainbow irainbow is offline
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Join Date: Aug 2004
Experience: Intermediate
06-Jun-2005, 11:03 AM #3
Well, I'm no expert, but as I was reading your post, it occurred to me that you might be running Zone Alarm, and then kept reading and saw you are. I had this problem with Zone Alarm, too.

Try uninstalling it and see if that helps. If it does, perhaps you can do better than I did at figuring how to configure it so it doesn't prevent you in this way. It was waaaaaaay over my head!

Good luck.


Quote:
Originally Posted by Ol BallCoach
So a little over a week ago, my internet browsers started acting weird. They stopped being able to connect to websites that were up. In firefox, the operation would time out while trying to contact a site and in IE it couldnt connect either. I ran virus scan and it found 2 files which i deleted, though I dont remember exactly what they were (may have been Trojans). Anyways the problem has persisted and my internet works fine, I can use AIM and everything but still cant connect to a bunch of websites.

At first I thought it was a DNS issue with my ISP, but now I believe it was those viruses. Could somebody please help me identify this problem, and resolve it?


I am running XP Pro SP2, all updates installed. The latest verson of Zone Alarm Pro. I update and run Ad-Aware and Spybot regularly and it finds nothing. McAfee is no longer detecting the viruses I cleaned and deleted. I have the latest version of Firefox and use it exclusively. I have tried flushing my dns, renewing my IP address, clearing browser cache, everything. I am convinced it is from the virus. PLEASE HELP!
Ol BallCoach's Avatar
Ol BallCoach Ol BallCoach is offline
Junior Member with 2 posts.
THREAD STARTER
 
Join Date: Jun 2005
06-Jun-2005, 12:07 PM #4
Quote:
Originally Posted by irainbow
Well, I'm no expert, but as I was reading your post, it occurred to me that you might be running Zone Alarm, and then kept reading and saw you are. I had this problem with Zone Alarm, too.

Try uninstalling it and see if that helps. If it does, perhaps you can do better than I did at figuring how to configure it so it doesn't prevent you in this way. It was waaaaaaay over my head!

Good luck.

Yeah but I have tried turning Zone Alarm off and the same stuff happens
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