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Cannot import pst file in outlook, it says file access is denied???


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musiclover's Avatar
musiclover musiclover is offline
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Join Date: Aug 2003
09-Sep-2005, 11:53 AM #1
Cannot import pst file in outlook, it says file access is denied???
I backed up my outlook pst file last night to do a clean install. Now that it is all up and running, I cannot import the backup.pst. It tells me that access to the file is denied. Any advice on how to get around this would be greatly appreciated! Thanks.
EAFiedler's Avatar
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Location: Indiana
09-Sep-2005, 12:08 PM #2
Hi musiclover

Copy the .pst file to the hard drive, check the properties of the .pst file and verify it is *not* marked Read-only.

Open instead of Import the .pst file.
In Outlook...version?
File > Open > Outlook Data File
Browse to the location of the .pst file.
musiclover's Avatar
musiclover musiclover is offline
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09-Sep-2005, 12:57 PM #3
No that did not work. I am using microsoft outlook from windows xp. The machine is running windows 2000. It is a permission issue, and the file is not set to read only... I cannot understand why??? Please help!!
EAFiedler's Avatar
Moderator with 13,763 posts.
 
Join Date: Apr 2000
Location: Indiana
09-Sep-2005, 01:02 PM #4
In Outlook
Help > About
will give you the version of Outlook you are running.

The .pst file has been copied to the hard drive?
Are you having permission issues with any other programs or files?
Are you logged in with a Windows Administrator account?
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