[Jam_Jelly]

Hi...

Ive had a couple of these problems recently but have sorted themselves out without me fretting too much over them, but for the last few days I haven't been able to access the internet on my laptop. I am using a Belkin Wireless Notebook Adaptor and the strange thing is that it says that it is connected when it isn't (The 2 little computers are flasing ).
We are also using a Netgear DG834G Wireless Router. But when I go to 'repair' it says it can't renew the IP address.

I'm not very good at understanding computer jargin so i'm afraid you will have to lay it out in simple lamens terms plz

Thx in advanceD

EDIT: I have used 'search' on the forums for this problem but the solutions I found didn't work for me unless I did it wrong (probably the latter).

[etaf]

can you do the following, and post back all the results please - if you cant follow anything post back
--------------------------------
download and instal - if you can get online on a different PC and copy suing a CD or other media
Free software to check signal strength of wireless is netstumbler 0.4.0 available for download from http://www.stumbler.net/

--------------------------------
start>
control panel>
system>
hardware tab>
device manager button>

network adapters
click on the + sign

post backs whats there

also any ! X or ?

-------------------------------------
post an ipconfig and do the ping test

TWO Methods to do that - some people have problems with ONE----

ONE ---------------------------------
start
run
cmd
ipconfig /all

rightclick in the box
select all
enter
control key + C key - to copy
then reply here and
control key + V to paste

TWO -----------------------------------------------

Start, Run, CMD to open a DOS window and type:

IPCONFIG /ALL >C:\RESULT.TXT

Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.


NEXT lets see if you can get out onto the internet with both names and IP's - its possible the IP number you get back on the first test is different to the one I post {I'm in UK} so use the number you get instead of mine

------------------------------------------------
try ping the name and then the IP see below

start
run
cmd

C:\Documents and Settings\wayne>ping {the default gateway ipaddress you got above }


C:\Documents and Settings\wayne>ping google.com

Pinging google.com [64.233.187.99] with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=120ms TTL=243
Reply from 64.233.187.99: bytes=32 time=107ms TTL=243
Reply from 64.233.187.99: bytes=32 time=102ms TTL=243
Reply from 64.233.187.99: bytes=32 time=101ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 101ms, Maximum = 120ms, Average = 107ms

C:\Documents and Settings\wayne>ping 64.233.187.991
Ping request could not find host 64.233.187.991. Please check the name and try a
gain.

C:\Documents and Settings\wayne>ping 64.233.187.99

Pinging 64.233.187.99 with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=116ms TTL=243
Reply from 64.233.187.99: bytes=32 time=113ms TTL=243
Reply from 64.233.187.99: bytes=32 time=113ms TTL=243
Reply from 64.233.187.99: bytes=32 time=111ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 111ms, Maximum = 116ms, Average = 113ms

C:\Documents and Settings\wayne>

[Jam_Jelly]

i wont be able to do the stumbler thing but ill do the other stuff but i cant do it right now

thx.

[Jam_Jelly]

Network Adaptors:

Belkin Wireless 54Mbps Notebook Adaptor
Realtek RTL8139/810x Family Fast Ethernet NIC

There were no other things apart from those 2

[Jam_Jelly]

Also because im using a different computer from the one that has problems i cant copy and paste the ipconfig unless im missing something () plz post back

[etaf]

so can you plug it into the lan cable and see if we can get it working on the cable connection.

can you post the info in ipconfig - i know its a drag to type it in, but it may help a lot

heres mine so - you may be able to edit

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\wayne>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : WayneLaptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth
ernet NIC
Physical Address. . . . . . . . . : 00-0F-B0-BF-08-EB

Ethernet adapter Wireless Network Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-14-A5-64-81-EA
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 212.135.1.36
195.40.1.36
Lease Obtained. . . . . . . . . . : 15 July 2006 19:07:54
Lease Expires . . . . . . . . . . : 18 July 2006 19:07:54

C:\Documents and Settings\wayne>

whats the make and model of LAptop
IS the wireless switched on - lots of laptops have switches physically on the laptop or use F keys - make and model of laptop would help

do you have the wireless set for encyption
and do you have a cordless phone

[Jam_Jelly]

kk i was just checking if there was an easier way

ipconfig:

Windows IP Configuration

Host Name..............: Mike
Primary Dns Suffix....:
Node Type...............:Unknown
IP Routing Enabled....:No
WINS Proxy Enabled..:No

Ethernet Adaptor Local Area Connection

Media State..............:Media Disconnected
Description...............:Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address.......:00-C0-9F-55-29-3E

Ethernet Adaptor Wireless Network Connection

Connection-specific DNS Suffix..:
Description................:Belkin Wireless 54Mbps Notebook Adaptor
Dhcp Enabled............:Yes
Autoconfiguration Enabled...:Yes
Autoconfiguration IP Address..:169.254.205.119
Subnet Mask..............:255.255.0.0
Default Gateway.........:

EDIT: Yes I have a cordless phone and yes encryption is enabled.
EDITEDIT: Hp Windows XP Home Edition (if thats what you mean)

[etaf]

disable encryption
see if you can connect then

so can you plug it into the lan cable and see if we can get it working on the cable connection.
whats the make and model of LAptop
IS the wireless switched on - lots of laptops have switches physically on the laptop or use F keys - make and model of laptop would help

Can you answer these questions asked in last post

[Jam_Jelly]

I tried disabling encryption but it didnt work...

on the plus side though, I tried putting in a manual ip address and it worked!!! Thanks for your help.

[etaf]

very strange - are you happy to stay with fixed IP?

[Jam_Jelly]

erm... why? is a fixed IP bad?

[etaf]

no not bad - just wondered if you wanted to fault fnd further.