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Lost Internet Connection Every 4 minutes: Radio Internet

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rickdg's Avatar
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03-Sep-2006, 06:42 PM #1
Unhappy Lost Internet Connection Every 4 minutes: Radio Internet
I just installed a new internet access. It is a radio receiver mounted on my tower antenna. It is like a DSL connection that uses radion waves to the ISP tower. Speeds and connection are like DSL.
Problem: I lose my connection every 5-10 minutes. I have to 'REPAIR' my LAN connection to get it working again. ISP monitoring says that they see me coming to their tower to get a new IP address or MAC or whatever everytime I have to REPAIR. They say their side looks great (of course). It doesn't matter if I come straight to my desktop or if I go through my Linksys WRT54GS router. Same disconnect in 5 min. Is there something I need to set or tweak on my LAN settings or any other suggestions?
TerryNet's Avatar
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03-Sep-2006, 06:51 PM #2
Sure sounds a lot like interference. What's the frequency of your service, and what else might be on that same frequency? Your ISP's tech support should be able to answer those questions.
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03-Sep-2006, 07:08 PM #3
I have no idea, but I will ask them. fyi, they have been back to my house twice. They tested it on their laptop and it stayed connected for 30 minutes ('til they left). Everything looked good to them. I wasn't home so they couldn't access my desktop to look at anything.
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03-Sep-2006, 07:09 PM #4
I'm not familiar with radio net service - I've actually never heard of it at all. How does it connect? Do you have a modem? If so, doing a repair shouldn't affect the reciever at all - it simply disables and enables the adapter and gets a new IP from the modem. It could be something with the modem, or something with your PC.
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rickdg's Avatar
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03-Sep-2006, 08:08 PM #5
No modem. Just like cable or DSL. Line comes in from outside my house (tower antenna/radio box) and connects directly to my pc (or router). They told me that my repair is just doing something like a release/renew. My interpretation... my pc loses the IP address of the ISP's connection. My release/renew establishes it again and everything is fine until lost again. Question is: for a constant on connection, what setting in my PC is allowing it to lose the IP after it has one established.
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03-Sep-2006, 08:25 PM #6
It's not at all like DSL or cable. Both services use modems.
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03-Sep-2006, 09:06 PM #7
The "radio box" translates between (radio) signals coming through air and ethernet. DSL modem translates between signals coming through phone line and ethernet. Cable modem translates between signals coming through coax cable and ethernet.

For purposes of this thread I think we can consider the radio box as a modem.

OK, I agree that it's probably a problem with your PC. Here's one remote possibility. Network Connections - right click on your connection - Properties - Authentication tab. If IEEE 802.1x authentication is enabled, try without it.

Did you previously (previous ISP) have a successful connection between this router and this PC?
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03-Sep-2006, 10:14 PM #8
Especially if it worked on their laptop for over 30 minutes, than like TerryNet said, it's probably a problem with your PC.

Do you have any type of firewall?

We might want to try a ping if TerryNet's suggestion doesn't work.
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