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Tech Support Guy Forums > Internet & Networking > Web & Email >
You can now leave AOL and keep your account--Verison DSL is $14.95


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Laurie52's Avatar
Senior Member with 162 posts.
 
Join Date: Jul 2004
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03-Feb-2007, 03:14 PM #31
I do not have AOL but Verizon is my phone company. Verizon DSL is not available yet for my area. But use a different provider as my computer dialup as their DSL is not available for my area either. But "someday".

The pits when you live in a very rural area of a rural county in the SW.
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Last edited by Laurie52 : 03-Feb-2007 03:20 PM.
Tstright's Avatar
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Join Date: May 2007
Location: Central Maryland
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19-May-2007, 12:50 PM #32
I moved a few months ago and the Verizon DSL I had is not available at my new address so I went with Comcast. I am so glad that DSL was not available. No problems with the cable and it's truly is Fast, Unlike DSL...

Just my .02
turtlefan's Avatar
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31-May-2007, 09:12 PM #33
I feel like a total spammer but if you live in the Sacramento area Surewest broadband is about $45 a month for 10mbps up and down, they also offer 20mbps and 50mbps.
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r01axb's Avatar
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Join Date: Feb 2002
10-Jun-2007, 04:54 PM #34
I want to sign up for the 14.99 DSL deal from Verizon, I see on their page is says you can select MSN, Yahoo or AOL software, I don't want any of this, I just want a simple DSL connection where I use my own browser and existing e-mail addresses, do I have to load the software in order to use the service?

Thanks.
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cme cme is offline
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20-Jun-2007, 08:36 AM #35
AOL was my old provider and i lost my e-mail etc when it was cancelled. Do you know if now because of this service you can reclaim an old account or is it something you have to do upon account cancellation?
bybrandy's Avatar
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20-Jun-2007, 09:15 PM #36
People dropping AOL have to be careful and watch their billing. AOL is notorious for continuing to bill after service has been canceled.
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03-Aug-2007, 08:03 AM #37
AOL - Beware their wrath when leaving...
A true statement about billing. I left AOL six months and they still continue to bill me. I've contacted them at least every other week and they claim they've fixed the problem and I'll be issued a credit. Yet, their credit dept continues to call and harass me almost every evening about my bill.

Now I've just been turned over to a collection agency who's threatening legal action. AOL has changed their tone and states that even though I cancelled, I'm showing activity. Apparently there is a file on my computer that still sends and receives data even though I thought I deleted all the AOL files. Oh, and get this, an AOL telemarketer called me this morning (at 7:30am) stating I was a valued customer and that they'll take me back at a reduced rate.

It's a nightmare best to avoid. You may want to remain a slave to their service rather than face their wrath.
JohnWill's Avatar
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15-Aug-2007, 07:19 PM #38
I think I'd contact the Attorney General's office.
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16-Aug-2007, 01:06 AM #39
optimum boost FTW i love it... http://www.optimum.com/order/boost/
wendfd's Avatar
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12-Nov-2007, 09:06 AM #40
The only problem is that you won't be able to access old emails stored on your PC. This is a problem I have at the moment. My AOL software is all messed up and I can't access many important emails. Containing user ids passwords, licence numbers etc that I need.
Tstright's Avatar
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14-Nov-2007, 04:27 PM #41
Quote:
Originally Posted by wendfd
The only problem is that you won't be able to access old emails stored on your PC. This is a problem I have at the moment. My AOL software is all messed up and I can't access many important emails. Containing user ids passwords, licence numbers etc that I need.
Why would you use AOL Mail for anything remotely important? AOL has always been horrible as an ISP.... Internet with Training Wheels.
Tstright's Avatar
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14-Nov-2007, 04:29 PM #42
Quote:
Originally Posted by Viking9
Apparently there is a file on my computer that still sends and receives data even though I thought I deleted all the AOL files.

Sounds highly illegal if they are doing that. I would ask for proof of said activity.
lmontealegre's Avatar
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27-Dec-2007, 01:07 PM #43
help
yes I was one of those people that fell for the $14.99 verizon dsl deal - it has been a nightmare! verizon technical support is worthless!! I am spending more time dealing with the problem than the time I spent with dial up. Don't get me wrong - I love the speed, but don't seem to find somebody to help me fix the problem. Please see the lost connection post. Maybe one of you can offer a solution.
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