[flyingdutchman]

Hi there,

I cant watch any videos from nhl.com or nba.com or nfl.com or tsn.ca on Firefox for some reason. Any ideas? I cant watch youtube though!

[Augie65]

Do you have WMP plugin for Firefox? Type about:plugins in the address bar of Firefox and hit Enter. Check and see if you have these entries for WMP. You can also test the WMP plugin on that site. Youtube uses Flash Player and not WMP. Check these requirements from NBA.com.

[flyingdutchman]

I did everything they said and it still didnt work but in that site they kept talking about wmp 9 or 10...not 11...could that be why?

[Augie65]

I have Firefox 2.0.0.2 and WMP 10 and the videos play for me on the NBA site. Did you check the plugins settings from about:plugins? Match the files listed here to see if any are missing. Then test the WMP on the links under Testing WMP plugin.
I can't help if you have WMP 11 because I don't use it.

[flyingdutchman]

Hey...so I got 10 and it still doesnt work....it also doesnt work on IE7

[Augie65]

Did you try the WMP test site with Firefox? It the test fails, then the plugin isn't working.

[flyingdutchman]

No..the funny thing is that the test video works...but no other video does!

[Augie65]

If the test passed, then the plugin is working. Try clearing all private data in Firefox including cookies and cache. Start Firefox in safe mode.
Start> Mozilla Firefox> Mozilla Firefox (Safe Mode).
This will tell if an extension or theme is effecting the player. If the Adblock extension is installed, the OBJ-TABS setting may hide the WMP plug-in. You will have to disable Obj-Tabs in your Adblock options.
See if any of this helps.

[flyingdutchman]

Did everything and even tried in safe mode...but didnt work! This is a pain for both you and me because I keep asking you every time but it just isnt working

[Augie65]

No problem, just can't make out why your player won't work. Open WMP and click on
Tools> Options> Network tab and make sure that the 4 boxes on the left under Streaming protocols
are checked. On File Types tab, that all boxes are checked. If you make any changes, Apply and OK.
Found this test site from Microsoft Support. Try the different formats and see if any or all work.

[lexmarks567]

Im wondering do you have flashplayer installed on both web explorers. don't know if that was already covered

[flyingdutchman]

Did everything you said and still no.....I downloaded their first sample file and opened it with wmp and it couldnt open...opened it with winamp and it worked...all the other samples work on quicktime or winamp and not on my wmp..so i cant really tell...also the .asf solution does not work on my wmp (as I said before) and there is no solution to it

[Augie65]

It seems the player doesn't work for the formats. Check this last setting.
On the Tools menu, click Options> Network tab>In the Proxy Settings section highlight HTTP and click Configure.
Make sure the proxy setting for HTTP protocols is Use proxy settings of the Web browser.
Then go to www.cnn.com and click on a video. If a message pops up about a plugin, just click on continue with video and see if the video will play.

[flyingdutchman]

The settings on wmp were already there and when i clicked on a video on cnn.com nothing happens....the video doesnt even play...when i click play nothing happens!

[Augie65]

I am lost, the only option I would suggest is to reinstall WMP. You can wait and see if someone has a better idea. Maybe this will help. Installing the Player