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Email Problems With Reply & Forward


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LADYDI241's Avatar
LADYDI241 LADYDI241 is offline
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Junior Member with 2 posts.
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Join Date: May 2007
Experience: Intermediate
19-May-2007, 10:15 PM #1
Angry Email Problems With Reply & Forward
I use Comcast Webmail. I can both receive & send Email's. What I cannot do is forward or reply to an Email I have received. If I forward an Email to you that I had received you would only receive what I may have written, and not see the original message. If I reply to a message that you sent to me, again you can only see what I wrote, and not what your original message was, in fact, when I reply I cannot see your origianl message in the window that I am typing in either. I have contacted Comcast Tech Support many times, nothing they have asked me to do has worked.
I have no problem if I use Yahoo or Gmail, but I would prefer to use Comcast. Yes, it did at one time work just fine, now it isn't.
I use IE6, cable, wireless, XP - SP2.
hewee's Avatar
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Member with 56,089 posts.
 
Join Date: Oct 2001
Location: Sacto. Ca.
20-May-2007, 04:28 AM #2
You sure your reply is not as a attachment?
Go to PREFERENCES: Formatting Email

I have these with a checkmark by them.

When replying include the original email message as:
Inline text in the body of the message

When forwarding include the original email message as:

Inline text in the body of the message

You may have "Nothing (don't include original email message)" with a checkmark by it.
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LADYDI241's Avatar
LADYDI241 LADYDI241 is offline
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Junior Member with 2 posts.
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Join Date: May 2007
Experience: Intermediate
20-May-2007, 11:15 AM #3
My preferences have been checked, and re-checked again, and they are set A-OK. That is not the problem Thank you, anyway.
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