Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Firefox stopped working after update


(!)

kirklott's Avatar
kirklott kirklott is offline
Member with 103 posts.
THREAD STARTER
 
Join Date: Oct 2004
Experience: Intermediate
31-May-2007, 11:51 AM #1
Firefox stopped working after update
Firefox did an automatic update this morning. Now it no longer works - it won't open any sites.

IE still works.

Suggestions? Thanks in advance!
Augie65's Avatar
Member with 6,052 posts.
 
Join Date: Mar 2005
Experience: Intermediate
31-May-2007, 02:05 PM #2
See if Firefox will start in safe mode.
Start> Mozilla Firefox> Mozilla Firefox (Safe Mode).
If it will start, then it is an extension or theme effecting it.
Tools> Add-ons> disable all extensions or themes and then enable them, one
at a time, until you find the one causing problems. Update the extension or uninstall it.
kirklott's Avatar
kirklott kirklott is offline
Member with 103 posts.
THREAD STARTER
 
Join Date: Oct 2004
Experience: Intermediate
31-May-2007, 02:50 PM #3
Thank you for reply.

I started in safe mode, and it's still not working. Any other ideas?
Davec's Avatar
Gone but never forgotten with 4,435 posts.
 
Join Date: Jan 2001
Location: Roseburg, OR USA
Experience: Intermediate
31-May-2007, 03:03 PM #4
Probably a firewall issue. You may have to remove FF from the list and add it again to allowed programs.
Augie65's Avatar
Member with 6,052 posts.
 
Join Date: Mar 2005
Experience: Intermediate
31-May-2007, 06:05 PM #5
Davec is probably right.
After my Firefox updated later today, I had to allow it to open in my firewall because it had changed when updated.
kirklott's Avatar
kirklott kirklott is offline
Member with 103 posts.
THREAD STARTER
 
Join Date: Oct 2004
Experience: Intermediate
31-May-2007, 06:21 PM #6
You are both rock stars.

I opened Norton Firewall, changed Mozilla Firefox to 'permit all,' and I'm back in business.

Thanks!
hewee's Avatar
Computer Specs
Member with 56,135 posts.
 
Join Date: Oct 2001
Location: Sacto. Ca.
01-Jun-2007, 08:22 AM #7
Yes Zone Alarm was the same way and new rights had to be given to firefox components.
Jack1000's Avatar
Member with 1,197 posts.
 
Join Date: Feb 2001
Experience: Intermediate
01-Jun-2007, 09:52 PM #8
No problems here,

But a Firefox tip for all:

After you install the update, (Version 2.004) your History settings might be changed and your settings for dealing with Private Data might also be changed. If you notice that your URL addresses are not being "remembered" after the update, or that your Private Data settings have changed, or your History settings have changed, go to Tools, Options, and click on Privacy settings to change anything that suits your preferences after this update.

Jack
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑

Content Relevant URLs by vBSEO 3.3.2