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Gmail spam

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lschul's Avatar
Senior Member with 1,808 posts.
 
Join Date: Oct 2001
Location: Rocky Mountains
07-Jul-2007, 08:39 PM #1
Gmail spam
I just got an email and I inadvertently hit the report as spam but its a good email, is there any way to make sure his address is not considered spam? Any way to reverse that? I am sure I lost the email but...
vealj's Avatar
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07-Jul-2007, 09:31 PM #2
If you reported it as "spam" it should still be in the spam folder (that is unless youv'e cleared all of your spam emails). If it is still there you simply go int the spam folder, check the email in question, then click the "NOT SPAM" button. This should remedy the problem. If the email has been deleted from the spam folder simply contact the sender in another format, ask him to send you another email, then find the email in the spam folder and do as instructed above.
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lschul's Avatar
Senior Member with 1,808 posts.
 
Join Date: Oct 2001
Location: Rocky Mountains
07-Jul-2007, 09:33 PM #3
Its really weird, the email disappeared. I went to the spam folder and it was not there so I have no idea what happened. Thanks for your thoughts, they made perfect sense.
kiwiguy's Avatar
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Join Date: Aug 2003
Location: New Zealand
07-Jul-2007, 11:16 PM #4
The underlying problem is that it can result in genuine emails from that person being blocked though.

But I think they would have to be "accidentally" reported by many people, I seriously doubt that one isolated case would do it, or a person could maliciously have others blocked for no reason.

Remember this was "reported" as spam, not "identified" as spam.

Reporting it actually sends a copy it to Google, identifying will just send it to a spam folder. But it will be handled by an automated process at the Google end, so unless many others also report it I would not expect any problems.
hewee's Avatar
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08-Jul-2007, 02:38 AM #5
https://mail.google.com/support/bin/...378&topic=1520
Quote:
What should I do if a message is improperly marked as spam?
Use Gmail's 'Not Spam' button to unmark mail that's been misclassified. Just open 'Spam,' check the box next to the message that isn't spam, and click 'Not Spam' along the top. You'll also see the 'Not Spam' button at the top of spam messages you've opened, so you can unmark messages from Conversation View, too.

Unmarking messages moves them to your inbox.
Avoiding Spam

https://mail.google.com/support/bin/topic.py?topic=1519
kiwiguy's Avatar
Distinguished Member with 17,592 posts.
 
Join Date: Aug 2003
Location: New Zealand
08-Jul-2007, 02:54 AM #6
Unmarking is a local action, simply transferring what Gmail servers thought was spam into your inbox because you personally disagree with their classification.

But "report as spam" is an instruction for Gmails servers to vote for always marking as spam, there appears to be no way to undo the "report as" function.

But it will take much more than a single mistake to have Gmail permanently mark the email address as spam, as above. It would take many people over several days, according to Google Groups.
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