Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Outlook Web Access Error


(!)

Dishiki's Avatar
Dishiki Dishiki is offline
Member with 62 posts.
THREAD STARTER
 
Join Date: Oct 2003
23-Aug-2007, 03:47 PM #1
Outlook Web Access Error
I am able to access my work email through web outlook. However I am getting the following error. I can close the error box but it repops up about every 25 seconds or so. Any ideas on how to fix it? Here is the message:

I am using IE 7.0

Client Information
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)

Exception Details
Date: Thu Aug 23 15:43:57 EDT 2007
Message: Syntax error
Url: https://star.target.com/go/mail.target.com~ssl/owa/
Line: 389

Call Stack
cbPoll(oR)
oR = [object Object]
cbOeReq(oReqFac)
oReqFac = [object Object]
cbReqFac(iIdx)
iIdx = 13
anonymous()
-----------------------
function anonymous() {
cbReqFac(13)
}
-----------------------


Dump Event
Type: error
Error Character: 1
Error Code: 0
i386's Avatar
i386 i386 is offline
Junior Member with 11 posts.
 
Join Date: Aug 2007
Experience: Advanced
24-Aug-2007, 05:06 PM #2
Are you using Windows Vista IE 7?
Dishiki's Avatar
Dishiki Dishiki is offline
Member with 62 posts.
THREAD STARTER
 
Join Date: Oct 2003
25-Aug-2007, 08:03 AM #3
No Iam using Windows XP Pro SP2

Also, this is happening on a laptop but tried it on my desktop and same thing is happening.
Rockn's Avatar
Rockn Rockn is offline   Rockn has a birthday soon!
Computer Specs
Member with 21,189 posts.
 
Join Date: Jul 2001
Location: Somalia of the North, MN
Experience: Disenfranchised American
25-Aug-2007, 12:41 PM #4
Does it happen with every client trying to access the OWA site? If it dies there is something wrong with your OWA setup itself.
insomniac995's Avatar
insomniac995 insomniac995 is offline
Computer Specs
Junior Member with 6 posts.
 
Join Date: Oct 2007
Location: in a server
Experience: hacker NOT to be confused w/ cracker
26-Oct-2007, 04:21 AM #5
aventail issue.....
so you are trying to access owa 2007, through an aventail ssl-vpn appliance using an intranet browser url........

what version is the aventail ssl-vpn appliance running?

If it is 8.8, have your aventail admin create a custom sso (single-sign on) profile... 8.8 does not support owa 2007 w/o some modifcations.....this being one of them.

if your aventail is running 8.9, it does support owa2007 by default........

in either scenario, on the client machines,
1. verify that the 2.0 dot net framework with all the lastest and greatest security updates....
2. verify that you also have a recent installation of the java_runtime_environment........

also fyi
the aventail does support the use of an "alias" to mask the host name..... so that the link would look like this...
Code:
https://star.target.com/go/owa/
just for kicks,
after you login, try launching OWA thru the run box using
Code:
https://mail.target.com/owa
if it does connect this way, you should not get that error


hmmmmm
Quote:
Originally Posted by i386
Are you using Windows Vista IE 7?
yet
Quote:
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322)

Last edited by insomniac995; 26-Oct-2007 at 04:46 AM..
GlassGecko's Avatar
GlassGecko GlassGecko is offline
Computer Specs
Junior Member with 2 posts.
 
Join Date: Dec 2007
01-Dec-2007, 03:21 AM #6
OWA error/lock-up
Hi, I am also getting a similar error as Dishiki when using OWA.
Whenever I try to reply or start a new message, a pop-box appears with the following error data...

***************

Outlook Web Access has encountered a Web browsing error.
The entire error report is listed below: Show Report Hide Report
Client Information
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)

Exception Details
Date: Sat Dec 1 01:52:45 EST 2007
Message: 'dlgHlpr.fonts.count' is null or not an object
Url: https://east.bemeyers.us/owa/?ae=Opt...mp;t=Messaging
Line: 10

Call Stack
initFntCtrl()
onWL()
tryWLd()
window.onload()


Dump Event
Type: error
Error Character: 82
Error Code: 0

**************************

This did not always happen (I can not think of an associated software change that coincides with this starting), but it won't go away now. Every new event (reply, forward, setting change, etc) opens the error dialog pop-box. One note: the dialog pop-box can be closed and you can proceed as normal... UNLESS you are in the 'options' page. While in 'options', once a second pop-box appears, all functionality on that page locks. You can close the entire page, but that is all. Sadly, OWA does not function properly in Firefox, so I'm stuck using IE6. I tried updating IE to 7; it made no change with the error/lock up. I saw that someone had a similar problem at... http://groups.google.com/group/micro...75f6b2f8983b4a
I tried cleaning out the signature, but that did not help. Unfortunately, I do not have any restore points that go back to when this was not happening.
Any and all ideas will gladly be taken and tried.
Thanks,
Gecko
s_226@yahoo.com

System info:
XP Pro, SP2
IE6 6.0.29
Firefox 2.0.0.11
Pent 4, 2.80 GHz
512 RAM
X700 Pro vid
insomniac995's Avatar
insomniac995 insomniac995 is offline
Computer Specs
Junior Member with 6 posts.
 
Join Date: Oct 2007
Location: in a server
Experience: hacker NOT to be confused w/ cracker
01-Dec-2007, 04:14 AM #7
actually this is a completely seperate issue......

do you have a jre installed?? and
GlassGecko's Avatar
GlassGecko GlassGecko is offline
Computer Specs
Junior Member with 2 posts.
 
Join Date: Dec 2007
01-Dec-2007, 12:10 PM #8
Hi,
Yes, I think Java is fully enabled. Regardless, there have been no setting changes, and it used to work fine.
One extra note: there is a second computer here, essentially identical to mine, that does not have the problem. The only difference I can see is that mine has Firefox installed. Uninstalling FF did not help/alter the problem.
Thanks much,
GG
teekie's Avatar
teekie teekie is offline
Junior Member with 1 posts.
 
Join Date: Mar 2008
Experience: Advanced
17-Mar-2008, 07:12 AM #9
Call the help desk !!!
If you are having issues with your companies email services call their help desk! Do not discuss any type of configuration information on this 'public' forum!!! This would be a blatant disregard of any type security policy at the company. I guarantee you they have one that covers this scenario.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑