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Solved: AVG Email Scanner


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FiddlerMig's Avatar
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Join Date: Mar 2008
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17-Mar-2008, 07:19 AM #16
Great Hewee,

I have now resolved problem.

Everything working now. Thanks.

Kind Regards
Mig
hewee's Avatar
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18-Mar-2008, 05:34 AM #17
Good to hear FiddlerMig.

You can mark the thread Solved by foing uo to "thread tools" and pick Solved from the drop down.
FiddlerMig's Avatar
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18-Mar-2008, 06:17 AM #18
Quote:
Originally Posted by hewee View Post
Good to hear FiddlerMig.

You can mark the thread Solved by foing uo to "thread tools" and pick Solved from the drop down.


Ok Hewee,
I have now marked it as solved from the drop down bar.

Thank you .
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18-Mar-2008, 06:46 AM #19
Your welcome
Freecell's Avatar
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26-Apr-2008, 06:10 AM #20
VG 8.) Internet Security and Email Scanner
I have the same problem. How did you resolve it? Would be helpful to other sif you posted what you did that solved your problem
Thanks
zjoez71's Avatar
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11-May-2008, 04:55 PM #21
Same problem here
Hey there.. I am having the same problem as you, after installing AVG Internet Security 8.0.
First of all, regarding the "plug-ins" for e-mail scanning. From what I read in the AVG online documentation, as well as the 'advanced' installation routine, you do NOT need a plug-in for scanning mail if you use Outlook Express. THe plug-ins are only for the full version of Outlook and some other e-mail clients. For Outlook Express, they say to use the BUILT-IN, "Personal" e-mail scanner, which is that they default for you.
So, the fact that it says "No plug-ins installed' is not the problem..I don't think.

I am able to re-run the installation, in repair mode, and uninstall the e-mail scanning component, and then re-run the installation, and re-install the e-mail scanning component..and then all is fine. The e-mail scanner reports that it is active, which makes the whole overview screen show everything in green, or "protected."

BUT... as soon as I reboot the PC, when it reboots, the e-mail scanner comes up as INACTIVE. But if I go into the Advanced Settings (under the Tools menu) I can clearly see that the e-mail scanning is checked on, and the two 'servers' (for incoming (POP) and outgoing (SMPT) have the checkbox saying they are activated.) But yet the overall system reports "E-mail scanner is not active".

This happens every time. I can get it active by re-installing as explained above.. but after each reboot, it goes to inactive, and so the little tray icon gives me the red exclamation mark all the time, and my e-mail does not get scanned. It is frustrating. I have submitted this to AVG tech support via their website. We'll see if they can offer a solution.
elena11's Avatar
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14-Jun-2008, 07:14 PM #22
Same problem here, too
zjoez71,
have y solved the prob with AVG e-mail scanner?

Finally, what's the matter with it?

Please write what was the solution...

thx..
elena11's Avatar
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14-Jun-2008, 09:29 PM #23
Ok, solved it.

I double clicked on the avgemc icon (E Mail scanner, 881 kb) which was in the
installation folder.Although it didnt open and it looked like nothing happened, e-mail scanner started working. nice..
jteuwen's Avatar
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15-Jun-2008, 04:23 AM #24
Same problem on my PC
I have exactly the same problem.
Anyone with a solution?
jteuwen's Avatar
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15-Jun-2008, 04:34 AM #25
Where is the installation folder
I upgraded AVG7 to AVG8 and this was done by an installation file. I don't have an installation folder with the mentioned icon. Can you tell where the file behind the icon resides?
bassyck's Avatar
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18-Jun-2008, 11:18 AM #26
Problem solved too!
Had the same avg inactive email scanner problem and followed elena11's advice.Thanks you elena I'd never ventured into application folders b4-cautiously did so ,clicked on the icon and bingo-email scanner active again.
sweetestgirl's Avatar
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26-Jun-2008, 07:37 AM #27
Hey I had the same problem with email scanner not active and this is what I did. First I clicked on the Start box at the bottom left of computer screen, then right clicked on AVG FREE Tray Icon, then scrolled down and clicked on the "Properties" word then clicked on "Find Target" box, then double clicked on the icon that says avgemc. And my problem was resolved just like that!
zeenya6's Avatar
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04-Jul-2008, 02:17 PM #28
Thumbs up Thanks for you great tip
Thanks so much for your advice on how to fix avg email inactive...it worked great. But instead of going to start I would suggest that people just right click on the AVG icon on their desktop and then go to properties.
sidmasters!eire's Avatar
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08-Jul-2008, 08:30 PM #29
Smile AVG 8 email scanner issues!!!!!!!!!1
I had the same problem email scanner not active and followed your suggestion. Thanks..
1. Right Click on AVG logo on Desktop/Start Menu
2. Go to properties
3. Find Target Folder
4. Open AVGEMC.EXE
5. Problemo solvedo
Nice One.......

Last edited by sidmasters!eire : 09-Jul-2008 06:09 AM.
Freecell's Avatar
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09-Jul-2008, 06:00 AM #30
After initial problems I went back to AVG 7.5 but have just in the past couple of days retried Version 8. (Version 8.0.138) Problem with Email Scanner has not reoccurred, and other problems I encountered have been fixed but in light of solutions identified above there does not appear to be a file avgecm anywhere on the hard disk. Hmm! Better check Outlook is checking my received mail for viruses.
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