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Sudden Spotty Connection


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PalookaLord's Avatar
Junior Member with 3 posts.
 
Join Date: May 2008
Experience: Fairly Competent Teen
10-May-2008, 08:42 PM #1
Sudden Spotty Connection
Hi.

For a while now, we've been customers of a fiber-optics company in our town, called MiNet. Under MiNet, I started playing World of Warcraft, and I was amazed at my complete and utter lack of lag.

However, recently, my connection has become extremely spotty; I was able to go almost all day without any problems a couple of days ago, but then I got on today and I've had nothing BUT problems.

My internet seems to be simply cutting off, but not for more than what seems to be a few seconds. If I'm playing World of Warcraft, I'll be disconnected from the game. A tech guy we had come over blamed our connection problems on the game, so I stopped playing for three days; the problem continued anyway, disconnecting me from Windows Live Messenger every now and then.

Because I reconnect within seconds, Windows Diagnostics never finds any problems; however, just a little while ago, it failed to reconnect within those few seconds; I ran a diagnostic, and it said

"Cannot communicate with Primary DNS Server.
Network diagnostics pinged the remote host but did not receive a response."

I'm at my wit's end; it's making it nearly impossible to do ANYTHING on the internet, let alone play my game. Is this a problem with my router, or do I need to call and inform my ISP of the problem?

The make of our router is, I believe, a "Linksys Wireless-G Broadband Router", and it says the model is "WRT54G". Are the specs of my computer important in this case?

Our wireless connections seem to suffer from this as well, disconnecting periodically themselves.

Please help!
Broni's Avatar
Computer Specs
Senior Member with 940 posts.
 
Join Date: Dec 2007
Location: Daly City, CA
Experience: Advanced
10-May-2008, 11:55 PM #2
Quote:
do I need to call and inform my ISP of the problem?
First thing, I'd do.
TerryNet's Avatar
Computer Specs
Distinguished Member with 16,763 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
Experience: Intermediate to Advanced
12-May-2008, 12:31 PM #3
The first thing I would do is try to isolate the problem more. For example, do the disconnects occur when you connect directly to the modem?
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connection, disconnect, spotty


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