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Outlook Express 6 shuts down unexpectedly


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Donch's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: May 2008
Experience: Advanced computer harware
28-May-2008, 07:28 PM #1
Unhappy Outlook Express 6 shuts down unexpectedly

I have a problem with Outlook Express. I'm running OLE 6 which is part of the IE6 package that came with my Gateway Windows XP Home package. OLE has worked for years with out problems but lately it's been shutting down with out warning. Some times while sending a msg, some times just for the heck of it. I haven't seen a specific pattern. I have run extensive antivirus and spyware scans with the Zone Alarm Internet Security Suite and Spybot Search and Destroy running on my computer. I always have ZAISS and Spybot Teatimer running to block in coming malware. So far I've been unable to find out what is causing this. I did notice that my privacy filter in ZAISS caught an attempt to link to the website "img29.plebius.net". I have that completely blocked so a connection can not be made thought it continues to try. The attempt at connection appears to be a Java or Active X script that is running on my computer but I've been unable to find the one that is doing this and I don't know if this is related to the OLE6 problem. Can anyone tell me how to track down what's causing this problem. I have heard that there are malware called ZeroDay that can hide in the Windows OS, but my programming and OS knowledge comes mostly from the DOS and CPM days. I don't know how to get to and search the Windows XP hidden system files or even if that's where I need to look.

Does anyone have any ideas?
EAFiedler's Avatar
Moderator with 10,509 posts.
 
Join Date: Apr 2000
20-Jul-2008, 12:37 AM #2
Hi Donch

I have moved your thread to the Web and Email forum.
Are you still experiencing this problem?

Would you be so kind as to let us know if you solved the problem or not?

Thank you
Donch's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: May 2008
Experience: Advanced computer harware
25-Jul-2008, 02:35 AM #3
Yes I'm still having problems
Since I have not been able to determine the cause of Outlook Express shutting down suddenly, I have downloaded and installed the Thunderbird Email program. It works fine for me, although is doesn't have some of the features I like in Outlook Express. At least it's stable.
EAFiedler's Avatar
Moderator with 10,509 posts.
 
Join Date: Apr 2000
25-Jul-2008, 02:57 AM #4
Have you tried creating a new Identity in Outlook Express?
Cancel out of Importing your original Identity to the new Identity. Setup your e-mail account and send a few test messages, use it for a bit and see if Outlook Express shuts down while using the new Identity.

Also, if e-mail scanning is enabled in the anti-virus program, turn e-mail scanning off.

Keep the Inbox and the other default folders of Outlook Express empty.
Move messages you want to keep to folders of your own creation in Outlook Express.
EAFiedler's Avatar
Moderator with 10,509 posts.
 
Join Date: Apr 2000
31-Jul-2008, 07:14 AM #5
Just checking in.

Has the situation improved?
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Tags
malware, outlook express, shut down, spyware, virus, windows xp

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