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Solved: Incredimail Cannot Send Email

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KYA's Avatar
KYA KYA is offline
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20-Sep-2008, 04:38 PM #31
I want to thank everyone that has tried to help.
I will keep watching this thread.
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20-Sep-2008, 04:42 PM #32
No I had already un installed before reading this.
I will go & reload IM then un check ssl.
But what port? 465 / 25 ??
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20-Sep-2008, 04:44 PM #33
I believe that setting will change if you check SSL and then uncheck SSL.
So it is most likely 25 with SSL unchecked.
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20-Sep-2008, 04:48 PM #34
Thank You.
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20-Sep-2008, 05:47 PM #35
Incredimail is definitely no longer working with AT&T SMTP server. It quit working the morning of September 19. Had 3 chat sessions with AT&T yesterday to no avail. I also sent an error report to Incredimail and no answer as of yet.

AT&T must have changed their settings which for some reason do not work with Incredimail.

I can send out through Outlook (with the same settings as in Incredimail) without any problems.

Last edited by halloway; 21-Sep-2008 at 12:34 PM..
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20-Sep-2008, 05:51 PM #36
Btw, as reported by other posters, unchecking SSL which sets the port number back to 25, will fix the problem.
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20-Sep-2008, 06:02 PM #37
Well it is taking its sweet time installing. Wonder if it is stuck. lol
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20-Sep-2008, 06:37 PM #38
New here. I've been using Incredimail for almost 10 years and I am having the same problem. I can get mail but not send. I have AT&T. This is the message I am getting.

Socket Error: -2146885628 , Port: 465, Protocol: SMTP.Cannot find object or property.
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20-Sep-2008, 06:40 PM #39
Hi nanasews


Welcome to Tech Support Guy Forums!

Please see if the suggested solution works for you, as well.
http://forums.techguy.org/6142796-post17.html
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20-Sep-2008, 06:54 PM #40
OK, I thried that, didn't work, now I'm getting this message.

Socket Error: -2146885628, Port: 995, Protocol: POP.Cannot find object or property.

I'm guessing AT&T will say it's an Incredimail problem and Incredimail will say it's an AT&T problem so we're screwed!
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20-Sep-2008, 06:56 PM #41
Your error message suggests your changes did not stick.
Your port shows as 995, when it would be 110 with SSL unchecked.
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20-Sep-2008, 07:05 PM #42
On the server port numbers it says
out going 465
Incoming 110

Are they both supposed to be 110?

and the SSL is not checked.

Thanks
EAFiedler's Avatar
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20-Sep-2008, 07:10 PM #43
Change it to this, or click the Use Defaults button.

Outgoing (SMTP) 25
Incoming (POP3) 110


The check boxes for: This server requires a secure connection (SSL) should be cleared.
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20-Sep-2008, 07:16 PM #44
We already tried that and 25 is blocked. I may just give up on Incredimail and switch to WikMail which is almost exactly like Incredimail but without the problems.

If anyone else is interested in checking it out, here's a link.

http://www.wikmail.com/index.html

Thanks
EAFiedler's Avatar
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20-Sep-2008, 07:19 PM #45
Can you post the error message you receive when you have the port settings as posted?
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-2146885628, error: -2146885628, incredimail, socket error: -2146885628, ssl

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