[~Candy~]

Try port 26.

[nanasews]

This is odd. We have 2 computers both with Incredimail. The one upstairs in my sewing room I put the out going port to 25 and it works. The computer down stairs doesn't. The message came up

Error securring server "smtp.att.yahoo.com"

I don't have my lap top set up for automatic updates.

Thank You

[homersandy]

Hurrah!! I'm using incredimail and I unchecked my SSL and now I can send and receive my mail.
Thanks to everyone for your input and help! homersandy

[KYA]

Ok here is my update / screw up.
I un installed Im
Went to IM website.
Download IM free
It I guess got stuck or some thing I waited over an hour for it to finish.
I stopped it & they placed an complete install later icon on my desktop.
I thought maybe I should go to ZA & green check it.
I did then tried to complete install & got this.
"Fatal Error Occurred"
I went back to AZ & tried to uninstall IM & got this
"Could not open install log file.
So I am stuck with IM on my pc & canot use or get rid of it.

[EAFiedler]

Clear your Temporary Internet Files and download it again.

Are you downloading the file to the hard drive or are you installing it from the website?

[KYA]

From the hard drive.

[KYA]

Will go clear temps.

[KYA]

I did clear (temp)
Then tried to run from icon got this message failed to execute the installer make sure no other installer is running & retry.

failed to execute installer to create log file.
My head is spinning enough for tonight.
Outlook isn't so bad

[EAFiedler]

You cleared the temporary internet files and then downloaded a new file?

Try restarting the computer and then attempt to install Incredimail.

[LauraMJ]

EAFiedler

Should she clear the %temp% file, too, or is that the same as the Temporary Internet Files?

[drgns7]

No, the "temp" file is different. I've tried deletign everything for incredimail on my computer, and no luck. I've on line chatted with AT&T twice now, and, quite frankly, they're morons. They claim that the problem is with Incredimail, but I'm running Vista (shudder) and "Windows Mail" is giving me the same problem as incredimail. I've been reduced to checking my email on the AT&T website. Odd, isn't it, that having to actually go and check email on a website is a bother?

[LauraMJ]

Obviously it is something that AT&T has done, since they are the ONLY (it seems) having this problem with IM. Since it seems that IM works just fine with all the other ISPs and since it USED to work with AT&T and just recently stopped working with them.....it stands to reason that the problem is on their end.......of course, "reason" being the operative word here.

Kya,

Try clearing the %temp% folder too.

Start > run > type in %temp%. When the folder opens, select all, and delete. Not all may delete, but that's okay. Just delete all that will.

[drgns7]

Just tried "WikMail" and got the same results. I agree, it's AT&T's problem. There seems to be no email management program that I can find to work with my ISP. What gives? Why the sudden change, and why so "hush hush" about it?

[LauraMJ]

Probably because they don't KNOW what they did. Someone has goofed, and probably no one at AT&T knows how to fix it at the moment.

[drgns7]

Finally just got my IM to work again. On the "Servers" page under "accounts" I checked the "Log on using Secure Password Authentication" and the "My server requires authentication." On the "Advanced" page, I left both "SSL" boxes unchecked and left the SMTP as 25, and the POP3 as 110. I get a form letter from AT&T telling me that I need to turn on my SSL settings. For my money...I'll turn those on, when they fix their screw up. Until then, send me all the form letters you want!