[MariaGold]

KYA - thanks for the information, I also received your reply via email so I think it would be best if we continue this via email correspondence since the problem you encounter is a more specific one.

In any case, if anyone else has any IncrediMail problems - please feel free to let me know.

Best regards,
Maria
IncrediMail Team

[junglegirl]

pop.att.yahoo.com

smtp.att.yahoo.com

and the server requires a secure connection is checked on both incoming and outgoing

[junglegirl]

added a new account using the correct settings and I'm receiving 179 messages from the 19th to now...LOL!

[junglegirl]

getting this again:
Failed to find host. Socket Error: 11004, Port: 995,Protocol: POP.The requested name is valid and was found in the database, but it does not have the correct associated data

[junglegirl]

I get that whether it's 995 or 110

[MariaGold]

Which IncrediMail version do you have installed now?

To check that you can go to Help --> About IncrediMail and see the version in Build ID.

Best regards,
Maria
IncrediMail Team

[Windey45]

Maria,

This is the version I now have:

Build ID: 5853718
Setup ID: 7
Pn: 89588659

Thank you for your help!!

Windey

[Windey45]

Thank you again, Maria!

Windey

[jtozer]

http://answers.yahoo.com/question/in...1144447AAnFR8q

[LauraMJ]

Originally Posted by jtozer

http://answers.yahoo.com/question/in...1144447AAnFR8q

That same explanation posted earlier in this thread.

[MariaGold]

Windey45 - please upgrade your IncrediMail - only the next version contains the fix for this issue.

You can download the latest version by clicking here.

After upgrading make sure that the SMTP port is 465 and that the POP3 port is 995 and that both have the SSL option checked.

Let me know if you have any further problems.

Best regards,
Maria
IncrediMail Team

[junglegirl]

Build 5853800

[Windey45]

Thanks, Maria - did this yesterday and it solved the problem. I really appreciate your help.

I did have something going on today, which may be related to the Yahoo problem. When I turned my computer on this morning, Incredimail didn't automatically go in to pick up my emails. It also doesn't do this when I switch identities, as it normally does. I have it set to check for new mail when it opens and when I switch identifies, and then every 5 minutes. Is this something else to do with Yahoo, or is there a setting I may be missing? If I ask it to receive all mail, it does - and after that, it appears to occasionally automatically check for new emails - but never when I switch accounts or when I first open Incredimail. Perhaps this is not the proper place to discuss this - if so, I apologize. Thought it may still be part of the Yahoo situation.

Again, thank you for all of your help! You are greatly appreciated!

Windey

[KYA]

Just wanted to come back & thank Tech Guy .Laura, Maria & IM for all the time & help given us. I have my beloved IM back & working just fine.
Your all the greatest
Kya /Judy

[MariaGold]

Windey45 - the issue you describe is not related to the Yahoo! problem.
When going to Tools --> Options..., in the 'General' tab - do you have the 'Check for new mail when opening IncrediMail' option checked? Is it checked in both identities?

KYA - I understand that the issue with not being able to type in the message box is resolved?