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Microsoft Sites Not Opening

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akidinrainbows's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Sep 2008
Experience: Intermediate
23-Sep-2008, 03:33 AM #1
Microsoft Sites Not Opening
Ive been having this problem for awhile now, and it is a growing frustration for me. For some reason, certain aspects of microsoft related websites will not open for me. The main two ive noticed are microsoft downloads and zuneboards.com. I can browse microsoft downloads, but whenever i try to download a file it takes me to a "this page cannot be displayed" error. This happens no matter where i attempt to download the file from, be it the microsoft download center website, a direct download link (go.microsoft.com/...), or from another site (such as a download from the zune site. I am also having troubles with zuneboards.com. I can see the other zune sites, but for some reason every time I attempt to access this site I get the page cannot be dispayed error. This goes for all links to within zuneboards.com as well. I am totally confused on what could be causing this, it seems like a peculiar error. I have been having the problem for awhile, and with various links/files, so i know its not just a temporary issue with the site being down or something. My computer is pretty bogged down, perhaps there is some level of spyware/malware doing something strange that i havent been able to find with my limited protection (avg free, lavasoft). Any help would be greatly appreciated, and let me know if i can do anything to help (HJT log or whatever). Thanks again
kniht's Avatar
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Senior Member with 1,753 posts.
 
Join Date: May 2006
Location: Mtns. of North Carolina
Experience: Intermediate
24-Sep-2008, 12:51 AM #2
Download and install Superantispyware (freeware) here:

http://www.superantispyware.com/

Be sure after installing to update the definitions and run a complete scan of your system. Superantispyware detects a lot of items other spyware apps do not.
akidinrainbows's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Sep 2008
Experience: Intermediate
24-Sep-2008, 08:08 PM #3
thank you
Thanks! I downloaded the program and it cleaned quite a bit off my computer, now both problems are solved. Once again thanks for the good advice,you saved me much frustration
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internet, microsoft, windows xp

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