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Why does it say I'm not connected to the internet when I clearly am? Occurs when...


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Blue525252 Blue525252 is offline
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Join Date: Nov 2008
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26-Nov-2008, 10:02 PM #1
Smile Why does it say I'm not connected to the internet when I clearly am? Occurs when...
Why does it say I'm not connected to the internet when I clearly am? Occurs when installing/opening software. I am always connected to the internet when this happens.

This occurs often whenever I install certain software. A dialog box pops up and says that I need to be connected to the internet in order to perform an operation such as installation.

I think there's something wrong with a confirguration for the internet or network connection. After the default reminder, I cannot proceed past the pop-up/error message. Here's one such pop-up message: "You need to be online. Check your internet connection" Then there are no options to continue. There's just an OK button that stops the program from running and closes automatically. Is there something wrong with my internet or network connection? If it's really important, I usually download the software to a USB thumb drive and it works on another computer without the error message that comes up on my computer.

I use Windows XP Home Edition and the newest Internet Explorer. Is there a simple way to fix this? Thanks

Last edited by Blue525252; 26-Nov-2008 at 10:26 PM..
Elvandil's Avatar
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Member with 51,991 posts.
Join Date: Aug 2003
Location: Vermont
26-Nov-2008, 11:14 PM #2
Your firewall blocks any applications that it has not been configured to allow. So new installations would be blocked automatically.
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