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Solved: Gmail load problem


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lschul's Avatar
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08-Jan-2009, 12:27 AM #1
Solved: Gmail load problem
For the last couple days when I open the gmail web application, it pops up a window that says some features failed to load, then you click OK and it works. Anyone else having this problem?
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08-Jan-2009, 02:46 AM #2
No problem with my gmail.I use the https setting & also some gmail tweaks.
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08-Jan-2009, 02:58 AM #3
Hello Lschul. Never used Gmail myself but here is what Google has to say on the issue.

Hope that helps.

-- Goku
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08-Jan-2009, 09:40 AM #4
Thanks, I am using it through Mozilla, I have been on two networks, mine and one while I was traveling and had the problem both times. I don't think it is a network but rather something with gmail? When I hit OK it functions normally...this just started a couple days ago.
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08-Jan-2009, 12:11 PM #5
Sounds like it may be an add-on problem.Have you tried it in safe mode?
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08-Jan-2009, 12:14 PM #6
Not sure how to do that, can you please tell me how? I posted a thread to the gmail help forum and one guy said to go to mail.google.com (or something like that) and it worked without error. I have been double clicking the notification icon in the system tray to open it up, it has worked until just a couple days ago. I re-downloaded the notifier thinking it was corrupt but it still does the same thing.
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08-Jan-2009, 12:20 PM #7
Its a problem at their end Lschul as many other users are experiencing similar problems.

-- Goku
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08-Jan-2009, 12:23 PM #8
Thanks Goku, I tried to find that info out but didn't. Where did you come across the issues with other users?
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08-Jan-2009, 12:29 PM #9
Source

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lschul's Avatar
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08-Jan-2009, 12:33 PM #10
Thanks, must be a google issue
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08-Jan-2009, 12:34 PM #11
Glad I could help. Please keep us posted on developments though.

Thank you.

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08-Jan-2009, 12:39 PM #12
Will do, I guess my frustration is that I don't know how to let Google know that I am having this problem. Not just on my end but any user...how do we notify them?
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08-Jan-2009, 12:50 PM #13
Hello Lschul. Here is their policy on email support and here is their list of known issues. By the way, they suggest using this redirect if you experience the problem. Can you please try and see if the problem persists or not?

Hope that helps.

-- Goku
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08-Jan-2009, 12:52 PM #14
Great info thank you!
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08-Jan-2009, 04:10 PM #15
Left click on "Start">all programs>Mozilla Firefox>safe mode.
Then go to your gmail account in the normal way you usually do.I use gmail as my home page so it opens up when I open FF.
By opening in safe mode you don't have any add-ons starting up.
If the problem persists then you know it's not caused by an add-on.
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