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Solved: Message stuck in Outbox -- MS Outlook 2007 -- how to delete

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StopGrowingOlder's Avatar
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Join Date: Jul 2009
13-Jul-2009, 05:13 PM #1
Solved: Message stuck in Outbox -- MS Outlook 2007 -- how to delete
I have a big email stuck in my outbox and i cannot for the life of me figure out how to delete it? Everything i read on the net has to do with 2003 or older not 2007.

Can someone help me delete this outgoing email that is way too big?

Tks

SGO
EAFiedler's Avatar
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Join Date: Apr 2000
Location: Indiana
14-Jul-2009, 12:58 AM #2
Hi StopGrowingOlder


Welcome to Tech Support Guy Forums!

Place Outlook 2007 in Work Offline mode:
File > Work Offline
Close Outlook 2007, wait about a minute for Outlook 2007 to fully close.
Restart Outlook 2007.
Immediately access the Outbox folder and attempt to delete the message. If that fails, leave Outlook 2007 in Work Offline mode (there should be a check mark beside Work Offline).
Close Outlook 2007, restart the computer, start Outlook 2007 and attempt to delete the message in the Outbox again.


Let us know if that works for you or not.
StopGrowingOlder's Avatar
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14-Jul-2009, 08:39 AM #3
I tried your suggestion and it did not work. In outlook 2007 i cannot find anywhere to -- work offline --- when i click on file there is nothing that says this.... what else can i do?
EAFiedler's Avatar
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Location: Indiana
14-Jul-2009, 05:58 PM #4
When you click the File command you don't see a menu like this:?




If not, please post a screen shot of what you see.

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Solved: Message stuck in Outbox -- MS Outlook 2007 -- how to delete-outlook.file.work.offline.jpg  
StopGrowingOlder's Avatar
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15-Jul-2009, 11:57 AM #5
OK got it and now it is fixed -- thanks for your help....

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EAFiedler's Avatar
Moderator with 13,549 posts.
 
Join Date: Apr 2000
Location: Indiana
15-Jul-2009, 06:50 PM #6
Thanks for posting back with your results.
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message stuck in outbox, outlook, outlook 2007

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