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Outlook gummed up

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yBrad's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2009
13-Oct-2009, 12:21 PM #1
Question Outlook gummed up
I foolishly tried to send an email with a large (20M) video attached. The file has never been sent, but I can't get rid of it. And ever since, Outlook has been running slower than snail mail.

I'm using Outlook 2007 with Windows XP.

Any suggestions would be much appreciated.

thks

yBrad
Bille1's Avatar
Junior Member with 22 posts.
 
Join Date: Nov 2007
Experience: Intermediate
13-Oct-2009, 12:56 PM #2
If you look down the list for 15 posts previous to yours I made a post about a similar problem headed Outlook email sending,sending,sending:-(, nobody has suggested a fix for what ever the problem to date.

I hope someone gets back to you though I fear you may be doing the same as me:
yBrad's Avatar
Junior Member with 2 posts.
 
Join Date: Oct 2009
13-Oct-2009, 03:06 PM #3
Outlook gummed up
Thanks, Billie. I'll keep searching- if I figure something out, I'll let you know.

yBrad
EAFiedler's Avatar
Moderator with 12,424 posts.
 
Join Date: Apr 2000
13-Oct-2009, 06:12 PM #4
Hi yBrad

Place Outlook in Work Offline mode:
File > Work Offline
Close Outlook, give Outlook a minute to close.
Start Outlook, access the Outbox and attempt to delete the message.
If you are successful in deleting the outgoing message, place Outlook back online:
File > Work Offline

If the message refuses to delete, leave Outlook in Work Offline mode, close Outlook and restart the computer.
Start Outlook and immediately attempt to delete the message again.


Let us know if that works for you or not.
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