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Outlook 2007 E-mail Issue

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crazytunes's Avatar
Computer Specs
Junior Member with 2 posts.
 
Join Date: Nov 2009
Experience: Intermediate
04-Nov-2009, 05:13 PM #1
Exclamation Outlook 2007 E-mail Issue
I am having an issue with Outlook 2007 that I can not find a fix.

I use Time Warner Cable as my ISP and have followed their instructions for setting up e-mail in Outlook 2007 and still have the following problems.

I have three e-mail accounts that hit one inbox in Outlook 2007. When sending and recieving e-mails, it will work for one, two maybe three days then I recieve error sending/recieving on one or multiple of the e-mail accounts.

The error message is the following.

Task 'myemail@nc.rr.com - Sending' reported error (0x800CCC78) : 'Cannot send the message. Verify the e-mail address in your account properties. The server responded: 530 Authentication is required before sending [R0107005]'

The temporary fix is to go into tools/acct settings/select appropriate e-mail acct/change/more settings/outgoing server tab/check or uncheck my outgoing server requires authentication (log on using checked with password filled in when checked)

This works for a few days then errors again. I go through these steps again and do the opposite as before to get it to work.

This is very annoying and I would greatly appreciate it if someone had a permanate fix for this.

Thanks in advance!

Last edited by crazytunes : 04-Nov-2009 09:46 PM.
zurh's Avatar
Junior Member with 25 posts.
 
Join Date: Oct 2009
04-Nov-2009, 09:49 PM #2
My suggestion could be trying an alternate outgoing port like port 587 or 465 rather then the default port 25.

Also check with your ISP for an alternate outgoing server to use.
crazytunes's Avatar
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Junior Member with 2 posts.
 
Join Date: Nov 2009
Experience: Intermediate
10-Nov-2009, 10:16 AM #3
Thanks Zurh. I tried both ports but it did not work. ISP does not offer additional smtp server. I am not opposed of using a different e-mail app, just don't want to lose all of my saved e-mails/folders. Any other suggestions? Thanks!
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