[Tigger]

Greetings Everyone,

I consider myself a pretty good novice (IT Manager for 20+ years) and this morning someone awry comes my way.

I started my laptop for my normal morning email checking etc. when I opened Outlook and it took an amazing amount of time to check email. It did not report any new mail which was strange being that the email was still on the server (via my Dash Smartphone).

So I also at the same time, went on the web to log onto my my domain's web-mail (to check the mail instead of Outlook) and it timed out. I saw that my Gmail Notifier was timed out. So I checked the web version of all my emails (Yahoo, different domains, etc.) and I cannot access any website or pop server that has to do with email.

Outlook Error: Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I can access any website that does not have email. I can go to Yahoo; but not Yahoo mail. I can go to Google; but not Gmail, etc.

I can access all these sites on another PC.

I have the frightening Error 4226 in my event log effective this morning. I ran the so called patch to raise my outbound half connections to 50. Nothing happened.

I do not have any P2P programming running.

I tried the trick of disabling then enabling my NIC cards, no change.

I have scanned the PC with SuperAntiSpyware, Spybot S&D, AVG 8.5, Malwarebytes Anti-Malware (all scans run in Safe Mode). Not one lick of anything except three tracking cookies reported.

I am not an expert by any means so I am also attaching a HJT Log.

Would certainly appreciate any input and help as this is my main "work" PC.

Many Thanks, Joel

[Tigger]

Greetings,

My plot thickens!

I also cannot access any sites that are HTTPS.

I also disabled my wireless connection (I always run both wireless and RJ45). Now I am only on the RJ45

Thanks, Joel

[Tigger]

Another item of note. 2 laptops and 2 desktops on my home network are having none of these issues.

Thanks, Joel

[Tigger]

Another update. I have Verizon FiOS and I accessed the router and used the diagnostics area to ping my laptop and I am attaching the failed! screen show. Does this help? I am baffled upon all that is unholy in the IT world

[Tigger]

Sorry for all of the concurrent posts but I am a troubleshooter (or trouble maker) by nature and I am trying every conceivable thing I can think of.

I reset the FiOS modem and basically I have reset all the computers as well. Still no change in the scenario.

I opened a command prompt and I pinged 127.0.0.1; 4 sent, 4 received, 0% loss.

I pinged my router's gateway; 4 sent, 4 lost, 100% loss. The same when I tried to ping google.com

I then performed an IP Release then IP Renew and tried pinging all again. Same exact results.

Hoping for a victory soon. Many Thanks,

[Tigger]

Bump

[Joanyoung]

Maybe a firewall problem??

joan

[Tigger]

Hi Joan,

I use Windows XP Firewall (simple & best) and I looked at that there seems to be nothing out of the ordinary. I did shut the firewall down and it did absolutely nothing different.

I also re-registered my DLLs; nothing new happened.

Thanks, Joel

[Tigger]

More Tasks Tried:

I disabled my AVG and that made no difference.

Thanks, Joel

[zurh]

Have you tried reseting winsock and tcp/ip

[Tigger]

Hi Zurh,

I have checked the Winsock (from MS KB Article) and that seems fine. I did however reset the PCP/IP.

Further, I turned off system restore, went into Safe Mode and scanned the daylights out of the PC again. I found absolutely no malware,spyware, trojans or viruses hiding anywhere.

End result is the same...

Joel

[Tigger]

Just another update:

I removed MS Office 2007 just in case there was a weird update that did this. Nothing has changed.

I used a winsock repair program, nothing worked.

I am out of ideas. I have never ever seen something like this come up out of nowhere. All I know is that on Firefox and IE7 I cannot access secure websites. I essentially have no email communication.

I will keep at it...

Thanks,

[Tigger]

I moved the laptop out of the network and took it to work. No change. Something has to have gotten to the hardware. Why would this happen to both my wired and wireless NICs. Now my network and router have been eliminated. Still working on this problem.

Thoughts?

[VistaRookie]

Check your clock and date settings.
Also make sure you are setup in the correct timezone.

You seem to have covered everything else, that is my
only guess.

[Tigger]

Hi VistaRookie,

Yep, Time/Date/Timezone all match. I have done so much research, my eyes hurt. It seems there are two causes to this issue floating out there over the past few years. One solution is to diable Norton and that cannot be my reason because I would not touch Norton products. The second one is "no solution". Basically I have read posts by people who are going on 18 months and two years with this problem and some people so frustrated they bought a new computer. Well, mine is only two years old and it is not financially sound for me to just toss this out and buy a new one.

So I keep searching and do what work I can on this and I do email and banking and such on the wife's.

Thanks, Joel