Solved: Internet explorer problems

carolavis · 22-Nov-2009, 01:00 AM #1

Every website I go to gets interrupted by the' Internet explorer has encountered a problem and needs to shutdown. ' How do I fix this?

dotty999 · 22-Nov-2009, 01:08 AM #2

try disabling any add ons you have from the Tools menu and see if that helps

carolavis · 22-Nov-2009, 01:37 AM #3

I tried that with the tools and the add ons but it is still giving me fits. I get the message every time I go to a website and now I got it when I tried to answer an email. It is the message that says. Internet Explorer has encountered a problem and will have to close. Then it pops up again, then closes again and then there is a page that asks if I want to try to return to the "Tech guy" or to the home page. Very strange.

dotty999 · 22-Nov-2009, 01:39 AM #4

how about upgrading to IE8? that could help
another thought, have you run a spyware scan? if not I'd suggest you use Malwarebytes and perhaps Superantispyware

telecom69 · 22-Nov-2009, 03:58 AM #5

Hi dot,

I got it because I was using IE 8, and going back to IE 7 fixed the problem ...strange things sometimes these computers .....

dotty999 · 22-Nov-2009, 02:07 PM #6

Hi Bob,

I guess what works for some doesn't work for others, I still think a malware scan should be done as a means of elimination

carolavis · 22-Nov-2009, 08:12 PM #7

Does anyone know a safe malware? I have heard some scary tales about some of them. I did run Norton and they "fixed" something they found but it didn't fix IE. I switched over to Firefox and maybe I will just stay there. Does anyone know the pros and cons about that? Thanks for the help.

dotty999 · 22-Nov-2009, 08:16 PM #8

download and run the free version of malwarebytes, it's highly recommended by many members here

IMO, Firefox is better than IE so indeed you should stay with it.

carolavis · 22-Nov-2009, 09:46 PM #9

OK, I am going to do it. Although, I did go back to IE 7 and I haven't given it a try yet. So much rebooting. I will let all know if that fixed the problem though. I might just stay with Firefox. Thank you.

dotty999 · 22-Nov-2009, 09:55 PM **#10**

try them both and see which suits your needs best, I prefer FF as I really like some of the add ons, smileys etc, it's just a matter of choice

carolavis · 23-Nov-2009, 12:11 AM **#11**

I think you might be right. I have both now . I uninstalled IE 8 and went back to IE7 but it is still much slower than Firefox. I might be able to put "solved" on this problem but I am going to wait til tomorrow. Thanks for the input.

dotty999 · 23-Nov-2009, 12:14 AM **#12**

good luck!

sometimes we need IE for some sites but FF is still a better browsing experience

carolavis · 23-Nov-2009, 12:35 AM **#13**

Well, at least IE isn't closing the webpage any more. I guess IE8 was not right for my computer.

dotty999 · 23-Nov-2009, 12:38 AM **#14**

it works for some, the first time I upgraded to IE8 it didn't work for me but since I've re installed XP it seems ok though I only use it when absolutely necessary

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