Solved: Cannot delete emails, check mark box gone

Iggy9570 · 02-Sep-2010, 01:19 PM #1

I have 2 email accounts. They are both Verizon with MSN Premium. One account's email account is fine. In the other, I cannot delete emails, reply, forward or move to a folder. All of those icons are grey scale. The check box next to the email is gone. It's weird! I don't know what to do as I'm afraid anything I do will affect the other account that's fine. The one that's ok is the primary account and the messed up one is an add on account. Please help!
Thank you.

**TerryNet** · 02-Sep-2010, 01:35 PM #2

It may help if you tell us with which email client or browser you are accessing the email accounts.

Iggy9570 · 02-Sep-2010, 01:57 PM #3

I am using Mozilla Firefox.
Thank you

Iggy9570 · 03-Sep-2010, 12:20 PM #4

anyone???

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