Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Slow broadband internet since installing firewall


(!)

danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 02:45 PM #1
Angry Slow broadband internet since installing firewall
I use a broadband modem for internet access on my Toshiba Satellite L350D-214 with Windows 7. I live in a remote area and the signal is weak but until now the speed was acceptable for most applications. A feew days ago I installed AVG 2010 including the firewall. Since then, internet is very very slow. I suspect that the firewall is putting a load on the modem that has a big effect when the speed is already so so.

I want to know if this is to be expected and are there some settings I should check out?
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 02:47 PM #2
Try using Windows firewall

How are you getting Internet Satellite?
danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 02:54 PM #3
Satellite is the Toshiba laptop model - Not internet Satellite

I wonder is it safe to depend on Windows Firewall?
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 03:05 PM #4
I know the laptop is a Satellite but when I was in a remote area that was the only Internet I could get was via satellite.

And using windows firewall and not using AVGs would just be a test for now.

Take a speedtest go here and click on Begin Test

http://speedtest.net/

Post results

Ping
Download
Upload
danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 04:11 PM #5
Thank you. I disabled AVG firewall and enabled Windows firewall. Restarted laptop. Found it faster but still slower than I expected. It's definitely faster without AVG firewall. I'm not sure if it's what I would have considered within the 'normal' range. Will watch it.

Speedtest ran with difficulty - took ages - eventually gave these results:
Ping 575 ms
Download 0.04 Mb/s
Upload 0.16 Mb/s

My Windows firewall status reads:
Public networks - Block all connections that are not on the list of approved programs
Active public networks - Unidentified network
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 04:23 PM #6
You never said how your getting your Internet......by the phone ????

and that speed results are are very very low speed.
danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 04:34 PM #7
My internet is wireless. O2 broadband. I don't have a phone connection. I tested on wifi yesterday and everything was fine.
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 04:42 PM #8
Which package do you have the 8MB download speed?
danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 04:57 PM #9
I don't understand the question:
Which package do you have the 8MB download speed?

Speedtest gave MP3 file 5 MB 15 min - but I guess that's an estimate.
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 05:00 PM #10
Sorry is this through your phone?
danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 05:12 PM #11
I have NO phone, just wireless. The Sierra Wireless connection manager says that I have 4 bars at the moment, but I don't think that's really accurate.
My speed would be better in the morning here. Actually, internet was much slower with AVG firewall.
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 05:35 PM #12
Have you tried in a different location in the house?
danjoe211's Avatar
danjoe211 danjoe211 is offline
Junior Member with 7 posts.
THREAD STARTER
 
Join Date: Oct 2010
Experience: Intermediate
07-Oct-2010, 05:47 PM #13
Yes, I'm at the best available point in the house.
Megabite's Avatar
Member with 11,761 posts.
 
Join Date: Apr 2008
07-Oct-2010, 06:04 PM #14
I would call O2 broadband and tell them your speed results as that is way too slow
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


Tags
firewall, internet, speed

(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


Similar Threads
Title Thread Starter Forum Replies Last Post
Slow Internet since installing Snow Leopard Sneezy Apple Mac 1 28-Nov-2009 01:55 PM
Vista 64 bit getting very slow internet connection jazzychrissy Networking 9 07-Sep-2009 12:27 PM
Slow Internet Speeds jacksonsc56 Networking 5 27-Nov-2008 08:59 AM
SLOW browsers hornuts Web & Email 2 09-Nov-2008 10:09 AM
since installing firewall cant open windows media player DRG424 Virus & Other Malware Removal 0 10-Jun-2004 08:31 PM

WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑

Content Relevant URLs by vBSEO 3.3.2