[danjoe211]

I use a broadband modem for internet access on my Toshiba Satellite L350D-214 with Windows 7. I live in a remote area and the signal is weak but until now the speed was acceptable for most applications. A feew days ago I installed AVG 2010 including the firewall. Since then, internet is very very slow. I suspect that the firewall is putting a load on the modem that has a big effect when the speed is already so so.

I want to know if this is to be expected and are there some settings I should check out?

[Megabite]

Try using Windows firewall

How are you getting Internet Satellite?

[danjoe211]

Satellite is the Toshiba laptop model - Not internet Satellite

I wonder is it safe to depend on Windows Firewall?

[Megabite]

I know the laptop is a Satellite but when I was in a remote area that was the only Internet I could get was via satellite.

And using windows firewall and not using AVGs would just be a test for now.

Take a speedtest go here and click on Begin Test

http://speedtest.net/

Post results

Ping
Download
Upload

[danjoe211]

Thank you. I disabled AVG firewall and enabled Windows firewall. Restarted laptop. Found it faster but still slower than I expected. It's definitely faster without AVG firewall. I'm not sure if it's what I would have considered within the 'normal' range. Will watch it.

Speedtest ran with difficulty - took ages - eventually gave these results:
Ping 575 ms
Download 0.04 Mb/s
Upload 0.16 Mb/s

My Windows firewall status reads:
Public networks - Block all connections that are not on the list of approved programs
Active public networks - Unidentified network

[Megabite]

You never said how your getting your Internet......by the phone ????

and that speed results are are very very low speed.

[danjoe211]

My internet is wireless. O2 broadband. I don't have a phone connection. I tested on wifi yesterday and everything was fine.

[Megabite]

Which package do you have the 8MB download speed?

[danjoe211]

I don't understand the question:
Which package do you have the 8MB download speed?

Speedtest gave MP3 file 5 MB 15 min - but I guess that's an estimate.

[Megabite]

Sorry is this through your phone?

[danjoe211]

I have NO phone, just wireless. The Sierra Wireless connection manager says that I have 4 bars at the moment, but I don't think that's really accurate.
My speed would be better in the morning here. Actually, internet was much slower with AVG firewall.

[Megabite]

Have you tried in a different location in the house?

[danjoe211]

Yes, I'm at the best available point in the house.

[Megabite]

I would call O2 broadband and tell them your speed results as that is way too slow