Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Web & Email Web & Email
Search Search
Search for:
Tech Support Guy > > >

Solved: Email blocked by barracuda reputation


(!)

asif281185's Avatar
asif281185 asif281185 is offline
Junior Member with 14 posts.
THREAD STARTER
 
Join Date: Dec 2010
Experience: Computer Illiterate
06-Dec-2010, 07:42 AM #1
Solved: Email blocked by barracuda reputation
My attempts to send email to an associate have been unsuccessful with the email having been returned undelivered with the following error:

Error Type: SMTP
Remote server (202.47.94.54) issued an error.
hMailServer sent: .
Remote server replied: 554 Service unavailable; Client host [stats.green.mysitehosted.com] blocked using Barracuda Reputation; http://www.barracudanetworks.com/rep...175.110.16.228

I need help in figuring out how to have my email unblocked. Whether only my IP is blocked, or my whole domain is blocked?

I have also been on their website and requested removal from the same. Pls advise.
Thanks in advance.
valis's Avatar
Moderator with 63,678 posts.
 
Join Date: Sep 2004
Location: as above
06-Dec-2010, 09:41 AM #2
take a look at this thread and see if that helps.
TerryNet's Avatar
Computer Specs
Moderator with 66,536 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
06-Dec-2010, 09:30 PM #3
From this it appears that you were successful in getting removed from Barracuda's list. Yes?
asif281185's Avatar
asif281185 asif281185 is offline
Junior Member with 14 posts.
THREAD STARTER
 
Join Date: Dec 2010
Experience: Computer Illiterate
07-Dec-2010, 01:21 AM #4
Well, i submitted a request using the reputation system removal request form on the barracuda website and it seems they have removed me for the time being.

However, I feel that I might be blacklisted again (refer to the thread posted by valis).

My computer is one of about 7 on the same network. The server and 4 others have windows 2003 server edition running on them, and are running symantec anitvirus host and client servers respectively. I have updated them just now.

With regards to the rest of the computers, 3 including mine are running Windows XP. I am running AVG free version and have completed a scan which has come clear.
One computer has an active virus as confirmed by the windows security. However, my attempts to install the symantec client version have failed. It seems it is already installed showing up in the programs folder in windows however it wont run. I attempted to uninstall it and then install it again but that too failed as it first prompted the error: 'there was a problem trying to register with live update. live update iwll ot be available for this product', and finally: 'fatal error occurred during installation'
I do not wish to format my computer as there as important data on this specific computer.

Pls provide me specific guidance to how to backup my outlook (email) data as they have become hidden.
My excel and word files on my desktop had become hidden too, but they are now accessible after i deleted and changed the checkedvalue in regedit folder (using threads posted in other forums), however my quick launch folder in the taskbar remains hidden.

I have also tried installing avg antivirus but it is not detecting the internet.

Thanks in advance.

Asif

Last edited by asif281185; 07-Dec-2010 at 05:22 AM.. Reason: updating progress
TerryNet's Avatar
Computer Specs
Moderator with 66,536 posts.
 
Join Date: Mar 2005
Location: Ottawa, IL
07-Dec-2010, 03:55 PM #5
Quote:
However, I feel that I might be blacklisted again ...
That is true. Often a whole block of IPs gets blacklisted, not just the particular one doing the damage. Sometimes when I check my (dynamic) IP is on one or more lists, and I know I haven't been guilty of anything to deserve it.

Outlook file locations
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


Similar Threads
Title Thread Starter Forum Replies Last Post
Please please help me! Porn emails opened by "husband" & hijacking computer! chinandolls Virus & Other Malware Removal 18 15-Oct-2010 03:06 PM
401 The web site is blocked by administrator Hitomi1995 Web & Email 1 11-May-2010 05:36 PM
Barracuda Reputation blocking my emails Itimpi General Security 13 19-Dec-2009 12:13 PM
Disappearing or Temp Email Frugalfart General Security 1 08-Jun-2009 05:04 AM
Windows Mail blocking Earthlink? marysmith Web & Email 18 17-May-2009 05:57 PM

WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑