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Can't access Facebook


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tonydude's Avatar
tonydude tonydude is offline
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24-Jan-2011, 07:41 PM #1
Unhappy Can't access Facebook
Why can't I access the Facebook site??
When I try and open it with Google Chrome it says "Oops! Google Chrome could not connect to www.facebook.com," even when I try to open Rockmelt (I have successfully been using Rockmelt with a Facebook account for quite a while), it says "Login not available!". I've tried every single thing including changing my DNS, using Tor and Hotspot Shield, using proxy servers, using the IP for facebook instead of the link, going to www.lisp4.facebook.com, chaging the 'hosts' file, resetting my router... etc. I still can't access facebook!
All my friends can access Facebook without making any changes, I can even go to facebook at school, but not at home?!
And, yes I have tried scanning for viruses, malware, etc.: nothing! I've tried with Firefox and still the same problem!
If anyone can help me it would be very appreciated. Thank you in advance!

Last edited by tonydude; 24-Jan-2011 at 07:53 PM..
Phantom010's Avatar
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24-Jan-2011, 08:51 PM #2
A proxy server should certainly work, as would Hotspot Shield.

Try accessing Facebook with the following address instead:

https://www.facebook.com/
tonydude's Avatar
tonydude tonydude is offline
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25-Jan-2011, 05:30 AM #3
Nope. Doesn't work. I got "Error 102 (net::ERR_CONNECTION_REFUSED): Unknown error."
I thought a proxy server should work too and I tried alot of them, but...
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25-Jan-2011, 10:15 AM #4
What are your antivirus and firewall? Have you tried disabling them, or at least checking the settings for a possible rule involving Facebook?

Last edited by Phantom010; 25-Jan-2011 at 10:34 AM..
tonydude's Avatar
tonydude tonydude is offline
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26-Jan-2011, 07:54 PM #5
Sorry for late reply, I've disabled anything in my antivirus that may involve Facebook.
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26-Jan-2011, 08:23 PM #6
Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next reply.

IMPORTANT: Do not fix anything
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darodulfo darodulfo is offline
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31-Jan-2011, 10:39 PM #7
Cant connect to facebook
i followed your thread about connectingto facebook and this is wat hijackthis gave

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:35:07 AM, on 2/1/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\DOCUME~1\rodulfo\LOCALS~1\Temp\fisnmn.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Documents and Settings\rodulfo\Application Data\taskhost.exe
C:\DOCUME~1\rodulfo\LOCALS~1\Temp\ud409kd.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O1 - Hosts: 173.192.170.88 drghwaweg45j4i6u3q32fg2h.com
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Windows Task Host] C:\Documents and Settings\rodulfo\Application Data\taskhost.exe
O4 - HKCU\..\Run: [Windows Task Host] C:\Documents and Settings\rodulfo\Application Data\taskhost.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\rodulfo\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKLM\..\Policies\Explorer\Run: [5f36m] C:\DOCUME~1\rodulfo\LOCALS~1\Temp\ud409kd.exe
O4 - HKLM\..\Policies\Explorer\Run: [nnmb4w] C:\DOCUME~1\rodulfo\LOCALS~1\Temp\fisnmn.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 2504 bytes
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31-Jan-2011, 10:55 PM #8
darodulfo,

Your computer is infected. Please start your own thread in the Virus & Other Malware Removal forum. Be sure to provide the appropriate reports in that forum after reading THIS. From there, be patient. You should get an answer within the next 48 hours. Those guys are really busy!
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